Eurasian Bank
55 reviews
November 5, 2024
The staff is polite, questions are answered. The interior is clean and spacious
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July 28, 2024
Beautiful design inside the compartment, excellent service, there is a water cooler for customers. Comfortable indoor temperature!!!
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1
April 30, 2024
It 's just a nightmare , because of just one interesting question , I had to come 3 times , and each of the managers blinked at the wrong answer , and the correct answer , as it turned out , was in the printout that they also gave me
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1
July 21, 2023
I applied twice, sooo long service!!! In the modern world, time is one of the most valuable resources, customers' time is not valued here. I had to contact this miracle bank again - with SEA running, you are standing in a live queue to the manager, the management does not want to go out to their clients, does not want to solve customer issues. Customer focus is zero!!! Avoid this miracle bank
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3
1
December 24, 2024
Alexey Kalashnikov for his help and professionalism!
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August 26, 2022
I became a client of this bank by accident, but I have been using the services for more than 10 years. In general, emotions are positive, except for some small things. It is not always clear what kind of necessary document we are talking about - for example, when an IIN is needed, they may say that an identity card is needed, and when an identity document is needed, only a non-resident's passport may be meant. Well, there are peculiarities with the execution of swift orders, due to the fact that the service is apparently not very in demand. There is also actual misinformation on the bank's website regarding the card issue period. In fact, in all cities except the capitals, maps are prepared in 10 days, regardless of the urgency of the issue.
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1
June 8, 2024
We were looking for an employee at a branch in Rudny, we had to come here from him to sit for a couple of minutes and go back to wait for an answer. After such jokes, I'm even glad that they didn't accept it.
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January 29
Good bank, he gave me a blanket!
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June 27, 2024
The service is excellent, everything is fine
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2
March 3, 2024
Long waiting in line.
Managers often leave the workplace and "consult" with their boss.
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August 1, 2023
It's very big. The service is not active at all . When they receive information from the manager, they talk rudely. I do not recommend going there at all for information.
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1
1
June 1, 2023
The staff is kind and friendly, the waiting time is minimal and the attitude towards customers is good.
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December 20, 2022
The rating is 3 for the fact that there are always huge queues in this bank, due to the small number of employees. Will the department's management ever pay attention to this and value their clients' time?
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1
May 19, 2024
Employees do not know their responsibilities and do not have information
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November 3, 2024
A good bank
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December 6, 2022
Fast, convenient location, the only drawback is an ATM on the street,
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4
February 4, 2024
A good bank
A customer of this bank for many years
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April 12, 2023
They always work very quickly and efficiently
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January 16, 2024
A good bank has worked with him more than once
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April 2, 2024
Long service
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1
July 16, 2024
It's alright
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April 4, 2022
I went to the website *** horror of so many numbers and moreover I called each number and everyone is busy and then the jackpot one number still works, I dressed so well, then even better they say to the credit department I waited for 6 minutes well And here the operator cheers, I think I ask a question they say I put on a card transfer, I think I'll finish the call and then the call ends because the operators are busy the bottom is full the bottom is not a bank and I do not know how to say it correctly it's just HELL or an enchanted circle
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4
July 15, 2024
A good bank
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May 29, 2024
A good bank
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1
March 20, 2021
It would be 5 stars if it were not for the braking of the queue because of the collectors, you wait in line and the collectors come out, the guard all go out into the hall.of course, I haven't been to banks that much, but they're not the first places where I've waited in line at the checkout, but this is the first time I've come across this..It 's not the first time 🤷🏼♂️
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2
February 25, 2024
Service for 5.
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1
1
November 5, 2022
Quickly and competently. But the Caspian is better)))
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1
April 17, 2022
It's very bad with managers, they can't help through one. That's why there are long queues. There's not much room.
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July 26, 2022
I "opened" a debit card
instead of a senior manager, interrogators are working
. I write absolutely boorish behavior
without a mat, but until I left the bank, I did not even realize how badly customers are treated
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1
1
July 13, 2023
They serve you quickly
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April 15, 2022
There was a problem with the new card, the girl manager helped for 3 seconds.
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3
May 30, 2022
You have to wait a long time, the staff is not friendly,
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November 13, 2022
Very rude staff!!!
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1
November 24, 2022
The bank itself is just terrible
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April 15, 2023
Waiting time
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January 24, 2022
All employees are professionals in their field
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2
December 13, 2021
My father-in-law was rude to the cleaner, and he always wears shoe covers
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1
June 14, 2023
Will go
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1
October 30, 2019
The staff is polite and attentive, but those who make the decision to approve a loan are completely incompetent, but this is my personal opinion
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1
October 11, 2019
There is no 24-hour terminal for replenishment. In general, it is difficult in the city with round-the-clock terminals
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4
July 30, 2019
The ticket office is open until 17.00 is not convenient. Terminals do not give change and do not send it to the phone. They leave it to themselves....
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2
1
October 4, 2019
The staff is comfortably polite. However, the overpayment is not refunded! And if the client does not give 1 tenge, they will ring!
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1
December 31, 2019
There are always long queues, but the expectation is not always justified.
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2
1
July 25, 2019
Personally, I was served competently, politely, and what else do I need?+
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3
August 5, 2019
Constant queues for lunch break do not have time to get a service
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2
March 9, 2021
Frenzied queues
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1
October 26, 2019
Yes, the service is excellent!!!
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3
September 2, 2019
A small bank, everyone is trying
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1
1
August 18, 2021
The norm
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August 31, 2020
Crazy interest rates
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