If you are not a citizen of the Republic of Kazakhstan and you need to exchange currency, then go past this bank. Firstly, in order to get to the exchange office, you need to take a coupon. To get a ticket, you need to keep a phone number and an INN. Why should I trust my data to this bank? What should I do if you are a foreigner and you do not have a local INN and phone number? Secondly, in order to exchange currency for a foreigner, this bank requires a passport. Rubles will not be exchanged for tenge according to the internal Russian currency. What kind of nonsense is this? Russia, Kazakhstan, and Belarus have long been members of the customs union and Russian citizens DO NOT NEED a passport to cross the borders of Kazakhstan. A Russian can stay on the territory of Kazakhstan using an internal Russian passport. And there is no information in the Rules on currency exchange that a foreigner needs a passport to exchange money. It states that an identity document must be provided for currency exchange. The internal passport of Russia is such a document. But the bank requires a passport. And if it doesn't exist at all?
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лариса бесембекова
Level 13 Local Expert
October 29, 2023
The branch is very good! They will always listen carefully and help!
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Asem Kasenova
Level 4 Local Expert
December 25, 2020
What is the good of this bank? If their database can be hacked by any fraudster and quietly withdraw money from anyone's account. The responsibility is borne by this bank, which does not know how to work with clients. Return the credit for the damage done. How do you think a person should live for two months???
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alexey men
Level 4 Local Expert
April 8, 2021
70 thousand were credited to the account, 20 thousand were stupidly ripped off from me! Although I have not been serviced by them for more than 6 months!
Get out of this bank!
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Александр Грохотов
Level 12 Local Expert
March 12, 2020
Хороший банк, обслуживание хорошее, вообщем всё хорошо.
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Айка К.
Level 4 Local Expert
July 25, 2020
Everyone is polite. Everything is very fast.
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Rika O.
Level 8 Local Expert
January 24, 2020
Slowly served once. And so it's normal. In the centre