Incredibly slow employees who arrange entire consultations.
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Илья Луговой
Level 11 Local Expert
December 28, 2024
The staff are illiterate, they don't really know anything. Low level
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Татьяна Борисовна
Level 4 Local Expert
December 27, 2021
I have been a client of this bank for several years and have been served in this particular branch. I would like to express my gratitude to the head and staff of this department for their patience in working with clients (we are all different), sensitivity and responsiveness. Detailed explanations were given to all my questions that I asked when applying for a loan in November of this year. Even then, when I asked to explain some point of the contract again, the employee calmly gave explanations with a smile. I wish this team success and prosperity.
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То Сё
Level 4 Local Expert
January 3
Horse interest
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Антон Иванов
Level 2 Local Expert
June 23, 2021
Disgusting bank!!!!!! I'm not talking about the branch, but about the bank as a whole. If you are not a resident of Kazakhstan, then you have zero rights. For example, a Russian citizen who does not live in Kazakhstan is completely denied access to a savings account to which social benefits for occupational diseases and maintenance are credited only upon personal visit to the bank!!!!! The fact that this is physically impossible due to the closure of the border for quarantine, the bank does not care, since this is the best excuse to keep money in their accounts. Even registration in Smartbanke.kz by phone belonging to a bank customer (non-resident) is closed by the requirement of registration only by phone of Kazakhstani operators....Together with the rules of border crossing, it turns out that it is possible to come to Kazakhstan to eat kebabs and drink vodka to relatives, and a needy pensioner who has given his health at an enterprise in Kazakhstan must personally come to the bank in the complete absence of such an opportunity.
As a result: the bank's actions, combined with ill-considered and illiterate decisions of the Government of the Republic of Kazakhstan, directly violate the rights of a needy pensioner ,
by depriving him of the opportunity to use social benefits.
PS: one star has been set, but the Eurasian Bank is not worthy of one either.
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Айгуль Тлепова
Level 8 Local Expert
October 20, 2023
Polite staff Keep money in this bank)
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Mir
Level 10 Local Expert
May 11, 2022
It is very convenient in location and always free, not like other branches, there is always a long queue.
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Денис Маслов
Level 15 Local Expert
July 5, 2022
The bank is good, but the ATM in this branch slows down, the buttons are badly pressed, you suffer for 15 minutes to withdraw money.
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Акгул А.
Level 2 Local Expert
February 26, 2022
About the lifting of the arrest, you've been waiting a long time.
You pay off all your debts, and then you wait to be released from arrest
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Farid Zhanatyli
Level 12 Local Expert
December 19, 2021
We found out that there were no dollars in the exchanger after standing in line for 1 hour.
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1
Сергей Лукичёв
Level 9 Local Expert
April 17, 2022
An ATM, some kind of ancient one.
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1
Алексей Кляйн
Level 8 Local Expert
August 18, 2020
Bad bank, managers can't explain anything and don't know