There is little space, a lot of people. The managers are working well and have answered all our questions.
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Инна Сон
Level 7 Local Expert
May 5, 2024
Attentive staff, good service
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Сымбат Каипова
Level 11 Local Expert
October 8, 2024
Super service
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Serafim Borodin
Level 10 Local Expert
February 26, 2021
The review does not apply to a specific department, but to the organization as a whole. Incompetent support staff in the direction of "Current Accounts/Current Payment Cards/Credit cards. The support staff is not trained in communication with the bank's customers. When receiving a loan /installment plan, the representative of the bank did not mention the disadvantages of Smart Banka for controlling financial flows when repaying a loan / installment plan.
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Данат Мегильбаев
Level 9 Local Expert
June 28, 2023
There is no cashier, the ATM is old and often freezes.
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Данияр Омаров
Level 8 Local Expert
February 23, 2023
Almost no people, fast service
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Бакытжамал Ж.
Level 8 Local Expert
January 24, 2020
Terrible service, Khairulina's senior manager is not competent in banking matters. In particular, they talked about the possibility of "transferring" overpayments, the third week is coming, and the issue is still being resolved. More precisely, the "transfer" was made only by the end of the second week after the call to the head office of the bank of Almaty, now waiting for the third week, when they will give confirmation of the closure of the card. Conclusion: if you have any questions, first call the Almaty call center, and then go "savvy" to the Nur Sultan bank branch.
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1
buur007
Level 10 Local Expert
June 4, 2023
There are always some problems with the light, with the Internet, it's better to go to the head immediately.
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Канат Садыков
Level 3 Local Expert
November 11, 2022
Very poor customer service
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Зарина Койзадарова
Level 16 Local Expert
September 27, 2020
Polite and helpful managers, but the cash register started working every other day, it may not work for a week
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Нурбек Акимбаев
Level 4 Local Expert
March 29, 2021
The bank itself is diamond - free and the bank 's employees are very difficult as zombies
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Санжар Садыков
Level 3 Local Expert
May 29, 2023
0 Thank you
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Сагындык Таниев
Level 11 Local Expert
January 8, 2020
Minimalistic separation:
One cash register, one manager