Evocabank
34 reviews
October 4
Easy to change at any time!
August 1
On 27.07, the ATM debited 138,000 AMD from the account, and at the same time did not issue either cash or a check.
A bank employee on the hotline said that you need to write an online application and within 2-3 business days the money will be returned to the account.
Today is 1.08, there are still no funds in the account, bank employees feed breakfast and delete their messages in the support chat, they do not provide any documents and transaction receipts to confirm the refund.
This bank is engaged in accounting, no one is responsible for technical lags and non-fulfillment of obligations to the client.
I do not advise you to be a resident of this bank, judging by the reviews, this is a normal practice of stealing funds through ATMs and exchange machines!
See original · Русский
1
January 10
Score 0
I work in Armenia, I already have accounts in another bank, but the employer offered to optionally open a salary project on evoca. The employer provided all the data for the registration of the card.
The office sent me to receive the card at the information stand, where, without exaggeration, I spent about an hour standing. Employee Louise didn't know the answers to most of my questions. I received answers to some of them with the help of other employees, but I scored on some of them, because the only reason not to close the still unopened card on the spot was that I would not have time to change the salary card data to the old ones before the po. Within an hour, you need to sign documents on a tablet, on which there is no possibility to enlarge the text and scroll, this is controlled by an employee. From these documents, I learned that if I have more than $10k in my account, it will be frozen (do you still want to open an account there?). Then they let me fill out stupid papers by hand, on which some of the information is the same as in the files that I just signed on the tablet. Some of the questions are about the employer, although they know my employer, it's a damn he asked for a card. My favorite questions are: previous place of work (??), whether I am a political person and when I leave Armenia. I failed to convince the employee that having a residence permit makes me a resident, because it's like talking to a wall. Let me remind you that all this time the employee was communicating with random people who came up without waiting in line. The quality of the translation of documents into Russian leaves much to be desired, there is no option to read them in English. At the end of the document it is written that in case of disagreements and inconsistencies, the Armenian version should be considered correct. Oh, and the employees giggled at the name of my hometown and the republic. The cherry on the cake is how the employee handed me the card at the end without an envelope, that is, she had access to the cvv))))00((())))
See original · Русский
7
2
November 4
The service is at zero. My number window N5 lit up, I did not have time to reach it, the operator changed my ticket to another one and said that it was not scary, wait until your number lights up in a new window 😡
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November 5, 2023
Pleasantly surprised! They came to the bank with their family to exchange rubles for drams. But the bank was no longer working (it was Saturday, there was no light in the hall anymore). We were met by a security guard and another man (probably from the administration). Helped to deal with ATMs. But the most interesting thing is when we, having taken the changed money, had already moved away from the bank, the men called out to us and caught up... It turned out that several coins were stuck in the exchange machine. They caught up with us to get them back!!! Thank you very touched!)))
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2
2
August 27
The best bank with a favorable exchange rate for currency exchange . I recommend
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1
February 20
The best bank in Armenia, in my opinion. Young, handsome managers, sociable. They will help solve all the issues. Stylish lobby, modern. Good service. I recommend
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1
February 4
Fast and professional service. Nice staff. thanks
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1
June 25, 2023
The ATM ate 475,000 AMD from me, after which, at the stage of confirming the deposit, it returned the card with an error. I didn't issue the check, I didn't return the money. I got through to support only half an hour later, they told me that they would only write an application without a check, which they would already consider. Do not trust your money to the ewok terminals.
See original · Русский
4
1
May 8
Currency exchange terminals do not work all the time in the evenings and leave them on even though they do not work at all
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September 8, 2022
I took the term on early one, came on crutches. At the appointed time, my number is displayed, I go to the window and there is still service for other customers! And a look from the category of well, wait a minute. Then I waited 2 weeks for the result. To give an answer, I need to know the date, the window and the name of the girl accepting the application. After 2 weeks, I was called... no, not to pick up the card. Pay and wait another week. Although I have a long-term lease, a job in Armenia and a normal income. And so I give 75k I ask for a visa and they tell me we have problems, we can only get a gold visa for 150k. In dramas. It's just that we have problems and you pay. In general, I took the application and will go to a normal bank
P.s. Within an hour they called and said that I could open a regular visa. Thanks to the PR department or the manager who read this!
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8
August 1, 2022
The worst bank I've ever seen. 30.07.2022 (Saturday) at the bank branch opposite the Opening Day, they wanted to exchange currency using the terminal. The terminal gladly accepted the bills, but categorically refused to issue a change. A malfunction message appeared in the window and that's it! The guard, who saw us dancing around the terminal, came out to us and offered to come on Monday, because there is no one on Saturday and hardly anyone will help us! I called the hotline, explained the situation, and asked for help. The girl on the other end of the line asked in a sweet voice to stay on the line, that they would definitely help us, but... After 15 minutes of waiting, the connection was cut off and then all attempts to reach the operators were in vain! Today, on 1.08.2022, we are at the bank's branch at Tumanyan 15 and are trying to get our money back! Time and nerves are wasted! Avoid this place! Sharashkin's office!
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10
March 1
I changed money at an ATM, but I didn't get any money. Unfortunately, I didn't take the receipt, because this option is a priority. The amount is small, but unpleasant.
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2
January 13, 2023
Disgusting service and the most incompetent staff. Even for VIP clients, they won't lift a finger. All employees should be forced to do what they should do by default. The solution to any minor issue that can be solved by phone in normal banks results in a hike with your feet to the branch.
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3
1
November 28, 2023
They gave the wrong information. I was there only once, maybe I was unlucky with an employee. Beautiful building inside and out.
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1
September 30, 2022
To get there in a live queue format, you will have to wait three hours, no kidding. According to the ticket number, there were 47 people in front of us!
Another time, they came by appointment through the Early One application, two minutes later they were already accepted by the operator. Therefore, we can assume that the department works by appointment. Otherwise, there are no comments on the service. Clean, beautiful, lots of places to wait your turn without standing.
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3
1
October 4, 2023
ATE THE DOUGH!!!! they brought in dollars for exchange, took the bills and issued a check with indistinct hieroglyphs. the bank itself has already been closed, there is nowhere to address the problem
See original · Русский
3
1
December 26, 2022
Employees do not know how citizenship differs from residency. They refused to open an account for an Armenian citizen due to the fact that the passport was received only a week ago. They offered to open a card as a non-resident for 250 thousand rubles. I'm going to another bank.
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6
August 3
The most profitable course
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1
February 20
Fast and high-quality service
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1
August 2, 2022
The service is polite. Come. Queue-free service. Probably lucky. Since Tumanyan needs 2.5-3 hours to sit in line to get an appointment with the manager)))
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1
1
August 21
Very fast
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1
January 9
Service 👌🏻
Relationship to customers 👍🏻
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1
October 30, 2023
This is the main office of the bank where they discuss so quickly
See original · Русский
1
1
May 3, 2022
Your management needs to talk to the head of the customer service department. He's rude by five plus.
And they're ripping off money. In akba bank, the Arka-mir card is 4900 AMD, and here 15,000 others.
I don't recommend it
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8
1
April 2
A very convenient bank, the application works perfectly
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1
September 27
Super
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1
September 26
A very mediocre bank.
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1
August 30, 2023
Very slow service
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1
1
October 9, 2023
The lowest rate
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1
July 14, 2022
Very long service, boorish attitude and generally poorly organized everything.
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7
May 24
Excellent course!!!!
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1
May 3, 2022
Very long service. Boorish attitude.
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8
November 25, 2022
Withdrawal of a unistream transfer: 2 percent commission.
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2