Evroopt Market
Business hours
Closed until 9:00 AM
Directions
Magiliowskaja
3.9 km
DS Chyzhowka-1
370 m
Information verified by owner
198 reviews
February 22
Dear management and administration of this store, I ask you to check the placement of cashiers at self-service cash desks and have a conversation about customer service standards. Today, my father, due to the large flow of people and queues at regular cash desks, was forced to serve himself. Since there was not a single cashier - controller in this area, he had to go outside the cash register with two types of goods in order to get advice on carrying out the goods at my cash register, where I was standing with my a small child and a stroller. After that, I nevertheless received an unfriendly consultation from an employee, and the seller of the 5th category, Avira M. A., when calculating funds, began to publicly shame my father in front of all other customers, accusing him of theft, thereby insulting his honor and dignity (watch the surveillance cameras from 02/22/2025, time 14.05-14.15). This is despite the fact that he was a regular customer at this store. My father had no malicious intent in stealing the goods, as he held them openly and did not take them outside the store, as evidenced by the video cameras. When asked by the seller Avira M. A. to provide a Book of complaints and suggestions, they were refused. If they hadn't been in a hurry to take a small child home, they would have had to call the police to voluntarily hand over the book. I ask you to take appropriate measures to this employee and have a conversation about customer service standards. Unfortunately, the service in this store leaves much to be desired, the sellers are unfriendly, inactive, boorish.When choosing a store, I will make a choice in favor of another one. I would also not recommend visiting it to all my friends and family.
See original · Русский
1
October 24, 2024
The store has been rearranged, the aisles have become wider. There are many self-service ticket offices. A good store in the "near the house" format. But you need to pay attention to the dates of milk and bakery, the bread is often not fresh
See original · Русский
January 19
The sellers in this store are like in the village, always with dissatisfied faces
At self-service cash desks, when help is needed in any matters, they approach with indignation and criticism.
So what were they put on then ?
There are a lot of elderly people in the old residential area who don't know how to use these shaitan machines, they need help, but no matter how many times I haven't paid attention, there are always outrages
See original · Русский
1