That's horrible... There was a great store in full, until the last reconstruction. We left two full-fledged cash desks, everything else is CSR. During the day, regular ticket offices do not work only during rush hour and often only one (observation for more than one day). The queues are long. You can't fit in a CSR with a full cart of goods, and if you somehow put your goods in a couple of packages from which everything falls out, then pushing other buyers in order to leave is not so much fun. The store is ruined, I won't come back, even though I was a regular customer!
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Ирина Глухова
Level 10 Local Expert
March 1
The staff is terrible. In any case, the one that was in the store on 02/27/25 at the checkout. They were preparing for the inspection and therefore, with a dissatisfied look and indignation, they did not pay attention to the customers at all. And the question was answered as if someone had come to their house. None of the cash registers were working. Like most people, I mostly pay with a card. And this time it was part like that and part like that. The cash registers weren't working, they were counting money and talking. To the question of what kind of checkout works, the answer is a self-service checkout. I say I'll have cash. To which the cashier replied sharply, very displeased to go to self-service. Meanwhile, the second cashier, looking even more indignant, said, "Okay, come here, where do you come from that you don't know that cash is available at the cash desks. You don't let anyone work after all. It was as if they were in hibernation.What are you people... "It's just a pity there was no time to wait for the plaintive book... I'm afraid to imagine how older people feel when they communicate in this way. In general, he's rude. But hopefully not everyone in the store is like that.