I would like to draw attention to the work of Natalia's "specialist". There are concerns about her age meeting the requirements of this position, which may affect the productivity and speed of customer service. There are also moments associated with being distracted by food during the work process and talking to other customers about non-business issues, which leads to a long wait, on average you have to stand in line for about 40 minutes to receive your order. We kindly ask you to replace this "employee" with a more competent employee if you do not want to lose customers.

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Ольга Рудаковская

Level 3 Local Expert

The working hours sometimes change at the discretion of the employee. In September, I came to the department at the specified opening hours, after 18:00, and there is an announcement on the door "today we work until 16:00". At the same time, I specifically checked the operating mode on the location map beforehand, there were no changes. If you "get" a male employee, then you need to prepare for a boorish service. Formally, he does not offend in any way, of course, but he serves visitors extremely disdainfully. After such a service, I feel unpleasant. Unfortunately, due to the quality of the service, I have to contact another pick-up point, although it is located further away.

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Глеб Стригунов

Level 5 Local Expert

Lately, I've almost always come across a young man named Arseny. The best employee. Regardless of the time, he is always friendly and as polite as possible. Even when he comes to close, when it is impossible to hide fatigue on his face, he remains the same endearing, friendly and respectful person. And in general, I always got good service in this department.

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Evropochta

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