Good afternoon. I want to leave a review about the work of Europochny . It's just a nightmare SMS notifications do not come about the delivery of the parcel, the mail itself is constantly closed, when you call on the phone to find out when the mail will work, they give false information. Employees refuse to introduce themselves, giving only their first name. I would like to specifically write the full name of the employee so that the management can figure it out, but alas, the last name is not called. Please take action! And of course, I would like the mail to work as it should., or I will have to use the services of others.
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Show business's response
Sveta Kulmatova
Level 2 Local Expert
December 29, 2023
The fuzzy floating chart is very frustrating.
Especially on the eve of the holidays, when many people order parcels and gifts. The schedule is indicated on the website until 21:00, a parcel arrived a couple of days ago, I wanted to pick it up, I went to the point by 19 with something and they were already closed. The next morning I had to leave the city before Saturday. I think okay, I'll be back by 19 on Saturday and pick it up, but it wasn't there. Schedule changes again. A message arrives in Viber that they are open on December 30 until 15:00. How to pick up a parcel is a question ...?!
Many people work until 19 and such a schedule is extremely inconvenient! Especially when it was initially stated that the point is open at 21:00…
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Show business's response
Алексей Ситкевич
Level 4 Local Expert
July 16
Everything used to be great, but now I can't pick up my parcel for several weeks, because it doesn't work all the time, and I can't do it on those couple of days a month that they work. 😤
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Show business's response
Ольга С.
Level 3 Local Expert
February 2
I ask the management to pay attention to the boorish attitude of the man working there to his duties and to people. If no action is taken against him, I will contact the hotline! I'm not going to tolerate rudeness anymore for anything.
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игорь стасевич
Level 2 Local Expert
June 3
Uncivilized behavior of employees. I no longer cooperate with this organization
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1
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Елена Павлова
Level 3 Local Expert
December 5, 2023
Rudeness and boorish attitude of the employee. the approach to the building itself has not been cleared. The delivery service works great and fast!
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1
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Денис Трофимук
Level 2 Local Expert
August 16, 2022
по персоналу, работе нашего отделения вопросов нету, но сама верхушка европочты это уже не тот разговор, сломанные статусы заказов очень бесят, вот как может быть добавлен статус В пути на ОПС назначения в 4:08 ночи да и ещё в выходной день? если полечат эту проблему будет 5+,
Show business's response
Сергей Мисюченко
Level 4 Local Expert
June 1
👍
Show business's response
Виталина Шашко
Level 2 Local Expert
October 5, 2022
Задумка была хорошая. Но такое ощущение что посылку доставляеткурье пешком