Evropochta

Rating 4.5
188 ratings
Rate this place

54 reviews

Level 6 Local Expert
November 24, 2024
I have been using the services for a long time, and so far I am satisfied with everything. Yes, there is lunch from 14 to 15, and this is a minus, but it is not a big problem. The main thing is that there are always few people and they work every day. The staff is polite. It is very convenient to send and receive parcels.
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Level 7 Local Expert
March 3
A terribly unfriendly employee, neither hello nor goodbye. And okay, if it was like this once, everyone has a bad mood, but no, it happens every time you come for an order or a package. I don't like it, there's nothing to work here, there's no need to dump negativity on customers. Next time, the desire is to just leave and come back when another employee is working.
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2
Level 8 Local Expert
October 23, 2024
The most inconvenient lunch time, it used to be 30 minutes, now it has been extended for an hour when the pick-up point is closed at all. Is there really such a stream that there is no time to have a snack during the day? There's all your free time, sit and chew for nothing to do... so not only that, they open up after lunch for a reason
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Level 7 Local Expert
November 14, 2024
Good staff, everyone helped, taught me how to use Euromail (I have never sent parcels with this service).
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Level 4 Local Expert
February 6, 2024
Terrible service pick-up point etc.Rokossovsky, 99, Karina's girlfriend, did not specify her last name, a very unpleasant person.A package arrived in my name, but unfortunately I could not receive it in person, as I was seriously ill.I sent my son with his passport and my own, confirming the relationship, you also need to pay for the parcel, of course the left person will not come to pick it up, she did not give it away.As a result, the parcel lay there until my recovery, as a result, I also had to pay for the storage of the parcel.It feels like the item is deliberately creating problems.I WILL NEVER USE THE SERVICE OF THIS ITEM AND I WILL NOT ADVISE ANYONE
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3
Level 12 Local Expert
May 14, 2024
I sent parcels for the first time, the guy at the reception who accepted the parcel explained "on his fingers" how and what to do, where to click on the site.In general, I sent the parcel quickly enough, I figured out the site and the dispatch scheme, I am satisfied with the department.))
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Level 2 Local Expert
September 28, 2023
I ordered delivery by Euromail to the 96 branch at the address 3 Minsk Ave. Rokossovsky 99. There were three attempts to pick up the parcel during the day. At 14.05 I was told that they had lunch from 14 to 15, OK, at 18.00 I tried to pick up my daughter using my passport, presenting an SMS from euromail (I also had to pay for the goods, i.e. without prepayment, it means not just a person from the street), at 19.20 I came again and, bingo, at they have a technical break from 19.00 to 20.00 just stuck a piece of paper!!!! It must have been dinner time!!! Terrible service! Not a client-oriented organization, we also pay for delivery to them. You are already thinking whether it is necessary to take it (and at the same time, after 7 days they begin to charge for storage. I don't want to keep it, but I can't take it either!!!
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3
Level 8 Local Expert
December 19, 2024
there aren't many people here, but it didn't bother me that when I received a parcel, it couldn't be unpacked right away
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Level 3 Local Expert
March 1
Puffy is sitting on the issue, with a disgruntled expression, almost provoked.Remove such workers.
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1
Level 10 Local Expert
June 16, 2024
I picked up the order twice. And both times there were nice guys. They were polite, quickly gave the order, explained the nuances.
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Level 5 Local Expert
January 20
It is not convenient to pick up by car. There is no parking nearby
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Level 6 Local Expert
September 9, 2024
The normal location. Service. The Internet is stable.
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Level 6 Local Expert
June 28, 2023
Good point, nice staff. Queues can be different, and they can be very long, more than half an hour. One significant drawback is that there is no ramp for the entrance of disabled people with walkers or wheelchair users.
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3
Level 9 Local Expert
November 13, 2023
A quiet, peaceful point. There are almost never queues. They work fast. There is a public transport stop not so far away.
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1
Level 5 Local Expert
December 30, 2023
I got on the big queue once. Once, the cash on delivery service did not work. And this is a normal point.
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2
Level 8 Local Expert
October 8, 2024
Polite staff
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Level 12 Local Expert
October 3, 2022
Very poor service . The staff of the department does not know and cannot clarify the internal information. If necessary , it was necessary to send a package . They contacted the department, the staff said that they could send the goods, but they had to pay extra for the "fragile" service. . I agreed , and the staff packed the parcel. But before the recipient , it came broken . This additional service does not mean anything . And employees can 't pack the product so that it arrives intact . When talking to the staff, they made me feel guilty. The staff agreed , accepted the product , packed it , it broke - it 's my fault . This is the first time I've encountered this. They reported that for a refund (for paid services and damage to goods ) you need to write an electronic appeal . I wrote , it took 2 weeks , they told me that I needed to write a claim to the department . That is , how , employees do not know their direct instructions . I wrote a claim at the department , the answer came ( registered letter ) that I should get a refund for services and damaged goods . But it turned out to be not so simple . The branch has no information about refunds. There is an official letter , but the information was not passed on to the department inside . And it turns out that the funds cannot be returned . The staff informed me that they should contact me within 7 days. It 's been 2 weeks , there 's no call . I came back to the department , there is no information and I need to write an electronic appeal again . When communicating, the employee cannot contact the office and clarify the information. I have never seen such a terrible service.
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1
Level 9 Local Expert
September 6, 2023
I forgot to take the umbrella out of the shipment, returned it 20 minutes later and the employee opened it and gave it back, thanks a lot!
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1
Level 7 Local Expert
July 3, 2022
If you arrive there at the right time, there are no queues, although you often have to observe, especially in winter, a string of people waiting at the entrance and freezing. Everything is nice and tidy inside, polite staff
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3
Level 9 Local Expert
May 28, 2022
A very small room. There are often huge queues, people are standing on the street. It's cold, the employees are freezing, they work in jackets. There is no repair. Sometimes it smells damp. It is not uncommon for a system failure, then the printer does not print, then the program freezes. The staff is always friendly and smiling.
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2
Level 8 Local Expert
September 10, 2024
Friendly staff, fast service
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Level 2 Local Expert
June 2, 2022
Disgusting branch and Post Office. Information about this may not work day in and day out only on the website. In general, if you expect to pick up a parcel on a certain day, use the services of white mail cheaper and faster.
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3
Level 9 Local Expert
June 25, 2022
I picked up the delivery from emall several times. The staff are mostly friendly and nice. There is no ramp, so the stroller with the child was standing on the street
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3
Level 8 Local Expert
November 9, 2023
Very convenient:quickly and efficiently
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1
Level 18 Local Expert
August 2, 2022
Quickly and efficiently, at the expense of the queue, you can connect via the website to the desired branch and see if there are queues there
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3
Level 9 Local Expert
November 16, 2022
Normal European mail, I come all the time, there are no queues and the staff are polite and pleasant.
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2
Level 2 Local Expert
February 17, 2024
Everything is fine, quickly
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3
Level 13 Local Expert
December 15, 2023
It's just great. Unlike other places here, the goods were not spoiled at all.
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2
Level 5 Local Expert
January 14, 2023
good staff minus a star for constant waiting
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3
Level 6 Local Expert
May 13, 2022
There are no questions for the employee, they serve quickly. The question for the organization itself is, why are parcels lost so often?
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1
Level 8 Local Expert
August 28, 2022
A polite girl. Issues and accepts goods efficiently and quickly
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3
Level 10 Local Expert
September 21, 2021
Great. There are no pretensions at all. The staff is pleasant, cultured, and quick to serve.
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3
Level 4 Local Expert
December 14, 2023
I am very happy with my work.
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1
Level 13 Local Expert
February 13, 2024
Mail is like mail, and this is euro mail, then normal euro mail.
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1
Level 21 Local Expert
September 24, 2021
Plekhanova 38. Minsk. Excellent service and nice girls. Everything is fast and very high quality and pleasant. Thank you.
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3
Level 8 Local Expert
August 11, 2022
They love very technical people.there is no break on the official website, but in fact there is
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Level 4 Local Expert
July 22, 2022
Nice staff. Convenient location
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3
Level 16 Local Expert
March 11, 2023
A small room, one person works.
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1
1
Level 10 Local Expert
October 29, 2023
Everything's fine
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1
Level 5 Local Expert
February 20, 2022
Excellent service, fast and courteous staff
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3
Level 7 Local Expert
April 22, 2023
So far, everything has been without "jambs"
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2
Level 10 Local Expert
March 21, 2023
I use the services. Everything is OK.
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3
Level 8 Local Expert
July 2, 2023
Constant queues.
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2
Level 4 Local Expert
August 8, 2021
Everything is clear, fast and convenient, unlike regular mail!
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4
Level 14 Local Expert
September 24, 2021
Mixed feelings. The staff is good, but the organization itself gives away some kind of collective farm.
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4
Level 8 Local Expert
February 15, 2022
Convenient location, in demand, but queues can only be found after a working day, about 7 o'clock
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1
Level 5 Local Expert
March 13, 2023
It will do to receive a package
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3
Level 13 Local Expert
December 27, 2021
Goods are lost more often than when sent by Belpost. In general, it's not bad.
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1
Level 12 Local Expert
August 16, 2022
Quickly and efficiently
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3
Level 7 Local Expert
September 12, 2021
The area is very small, the staff is polite
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4