09/24/24 I was sent a message that a parcel had arrived at the department. There was also a link in the message to the department's working hours. I clicked on the link and saw the time: from 9:00 to 21:00. I planned a trip for the parcel.
At 20:05, I just "said hello" to the closed door, which had the inscription "sorry, sorry, but we are working until 19:00 today."
I have a question: 1. Why didn't they write to me about the change of the working mode with an SMS that my parcel was delivered, 2. Why the working mode was not changed on the website.
I don't understand such an irresponsible attitude to someone else's time!!! The mood is ruined. I attach a photo and a screenshot of the site (which shows the time at which I came for the parcel).
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Show business's response
аня невелова
Level 5 Local Expert
January 22
It's clean inside, it's nice to be there. There is a very nice girl who opened the doors at exactly 9:00 (this is important for me, I needed to get it as early as possible). The package was delivered very quickly, at 9:02 I was already outside. I read the reviews and was ready for the worst…But the only disadvantages are not a very good location and the fact that the service indicated that you can get it by SMS code, but in fact only by passport
See original · Русский
1
Show business's response
успенский в.
Level 3 Local Expert
August 8
Branch in Gorodok, Vitebsk region.
There is no chapel for indignation…
In addition to two days off, they also do not work on Wednesday and Thursday
I am waiting for an important parcel, I hope-but they are closed ...!!!
Use regular mail, even if it is a little more expensive, but more reliable!