Then they have lunch from 14 to 15. Is it really impossible to organize work without lunch???? One employee is working, the other is eating .
Then their cash register broke down
And they 've been fixing it for over an hour !!! Here I have nothing to do, sit under the door.
I can't pick up the parcel for 4 days
What else could happen? ?"
They have some kind of problem all the time
One day, they didn't give my order at all.
And I had to go back to them to change it. How should I solve your problems?
Disgusting pick-up point.
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Show business's response
Иванова О.
Level 2 Local Expert
December 13, 2023
I can't even rate the work of Euromail by one star, it will be too much.
At 9:00 on December 8, 2023, an SMS arrived that you can pick up the parcel.
Upon arriving for the parcel, it turned out that the OPS was closed (Sharkovshchina) on December 8, 2023, as reported in an SMS 7 hours after the SMS about receipt.
After calling the operator, it turned out that my parcel had been sent to a nearby OPS in Glubokoe, a distance of 50 km.
To my question why they did not specify the address where to redirect the shipment, the answer was simple, that this function is not provided 🫣😁
And when asked how to pick up a shipment that is 50 km away from me, the answer was that it was not their problem.
No one even joined in to help solve my problem. Everyone was talking about their standards! I understand that the management is far from indifferent to the opinion of customers. I'm sure this review is the same!
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Show business's response
Phantom fox
Level 7 Local Expert
October 29, 2023
I'm already tired of Euroopt with its disgusting employees! buses will not understand where they stop, now there is also a post office. A notification arrives, there is nothing special about it, the time is 5 to seven in the evening. I went to pick them up, and they wanted to close earlier on the weekend and work on 28 and 29 until 7... And the parcel on the tracker went from the central point here for 2 days. If I knew how poorly they work, I would have ordered another delivery!!!