A disgusting company that never picks up the phone! The courier has the parcel for several days and he does not carry it, feeds it with breakfasts and promises!!!!
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Alexangr L.
Level 3 Local Expert
November 13, 2023
Delivery service, to say bad means to say nothing.this is just a mockery of customers.I drove from Almaty to Pavlodar for 20 days.1000 km.it would be faster on horseback.the package has arrived, no one notifies.you have to find out for yourself.I found out what time the office works, arrived, searched for an hour for a parcel to the client.I didn't wait because there are 12 people in front of me.you won't be able to get it until the end of the working day.I think that we need to close this service.the post office is doing better.
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4
Ринат Гильмудинов
Level 13 Local Expert
November 1, 2023
I strongly advise against this courier service. Absolutely no customer orientation. We made an urgent shipment to Kazakhstan, at my expense. Sending came but no one deigned to contact, hot data was all. They just sit and wait for payment and then deliver it the next day. Really, upon receipt, it is impossible to notify the recipient about the arrival of the cargo and the expectation of payment. Horror...