Type of tours:student, tours for seniors, children, individual, shop, guided, bus, all types of tours, holiday tours, school, recreational, wedding, youth, corporate holiday, business tours, boating, gastronomic
Kinds of cars:passenger cars, limousine, minibuses, buses
Cooperation with tour operators:Biblio Globus, Express Tour, West Travel, Amigo-Tours, VEDI Tour Group
Awful. There is no organization and no respect for people. Firstly, questions and messages are answered
for a long time- for days (I booked in advance!!!! I asked them to clarify if there would be such a thing that at the last moment I would have to look for another travel agent - they confirmed the relevance of the reservation). Secondly, they just ruined my vacation. They knew that I had only been in Prague for 2 days and wanted to visit another remote attraction.By asking in advance which day is more convenient for them (since they were offered 2 days to choose from) I booked a trip and bought tickets to another attraction the next day with peace of mind. At 12 o'clock in the morning!!!!! They just wrote to me that someone there refused to travel, so we won't take you. As a result, I didn't sleep half the night because I was waiting for an answer from them. And then I was looking for another travel agent. The question is, why was I canceled? Am I a redhead? They did not want to solve the issue in any way (look for a place, negotiate) a huge joint on their part. Which they didn't even apologize for.!!!! Do not contact this organization
See original · Русский
Kirill K.
Level 2 Local Expert
June 6
Everything is great, thank you so much!
See original · Русский
светлана титова
Level 2 Local Expert
April 13, 2023
Когда приехала на место встречи, никого не было , позвонила менеджеру, ответ был ,что тура не будет, может завтра ? Никто не извинился, видимо для них это обычная практика.