On a day that's meant for love and memorable experiences, my wife and I were met with nothing but disappointment at Extra Virgin. Despite our foresight in making a reservation 3 weeks in advance, our efforts to ensure a seamless Valentine's celebration were in vain. Upon our arrival, we were greeted with the unsettling news that our reservation had vanished into thin air – lost, with no trace or explanation.
What was supposed to be a romantic evening turned into a scramble, leaving us to question the restaurant's management and organizational skills. Not only did this oversight mar our Valentine's Day plans, but it also showed a lack of respect for their patrons' time and special occasions.
In a competitive industry where customer experience is paramount, such blunders are not just oversight; they are a testament to a business's disregard for its clientele. A simple apology might not suffice to erase the disappointment of a ruined Valentine's Day. I hope Extra Virgin takes this feedback seriously and implements measures to ensure no other couple experiences what we did.
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Milena Y.
Level 4 Local Expert
June 25, 2024
we went there with a group of 8 people. Food was amazing nothing to say about that. the worst thing is service and staff. we were on second floor and almost no staff came there untill we stood up and called them. Very disappointed by staff and only because of that, me and my friends will never go back there:)
Anjelo Santini
Level 2 Local Expert
April 8
I don't think I've tasted such interesting and delicious dishes even in Italy, cannoli is definitely tastier here, highly recommended.
Azat Melik
Level 6 Local Expert
September 11, 2024
This place gathers beautifully both quality and friendliness. Staff members are great, and the atmosphere is always perfect for a special dinner with special people.
Sergei Kuchiev
Level 8 Local Expert
November 11, 2023
Service is nonexistent. Had to walk away with nothing after a very long wait.
The menu looked good.
The inner garden is very nice and atmospheric. Although the majority of the tables are tiny, a salad+wine size.
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Alis Tameyan
Level 3 Local Expert
August 20, 2024
Highly recommended this place. Very friendly and professional staff. Food is so delicious 🤍
Lina O.
Level 2 Local Expert
May 8, 2024
I felt like i’m in Italy,everything was so tasty.Staff was so kind
Marina Sandoyan
Level 5 Local Expert
March 11, 2024
Small piece of Italy in the center of Yerevan. Nice cuisine, excellent service 👍
Ինգա Ազատյան
Level 2 Local Expert
October 16, 2024
Fantastic!
Ero Movsisyan
Level 2 Local Expert
April 8
We were a company of 4 people, we liked everything very much, nice and friendly staff, a very beautiful veranda, a paradise for photos, delicious and interesting food, a delicious bar, in a word, I recommend
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Olya Vaniyan
Level 2 Local Expert
November 8, 2024
I have been there several times, the quality of the dishes does not change, the waiters are friendly and smiling, the food is delicious and interesting, not banal Italy, let's say. Tiramisu is probably the best thing in Yerevan that I've tried. I also really liked the salmon salad, and beef roast beef, it's just very tasty. Overall 5/5 , well done guys
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С А
Level 4 Local Expert
October 12, 2024
An insanely beautiful place with good service and delicious food. The interior is super, the atmosphere, the serving of dishes. But there is a huge disadvantage!!! Terribly loud, club music that does not fit into the concept of the restaurant in any way. We were sitting on top, we didn't hear each other at all. They didn't respond to our urgent requests to make it a little quieter until they invited the manager... to be honest, I don't want to come back anymore because of the music
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David R.
Level 5 Local Expert
December 16, 2024
A very pleasant place, one of the most delicious places in the city. I can recommend truffle dishes, they treat it very well here, and baked camembert is very tasty!
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Avreli Garsia
Level 5 Local Expert
August 22, 2024
Probably the most atmospheric restaurant in Yerevan + very tasty dishes, everything is balanced and harmonious. Based on the rest of the places I have visited, this one is the leader among Italian restaurants. Roast beef straight top
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Anastasia Bulatova
Level 7 Local Expert
March 29
We were reprimanded when we were kissing and asked to move. Because "This is a family restaurant"!
Your menu is interesting for a family restaurant!)
And, apparently, kissing is not pleasant in families. I don't know if we'll come back. I'm afraid to embarrass you with our kisses.
Oh, well, our kitchen order was lost, of course! But it's a classic.
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Diana Voskanyan
Level 7 Local Expert
August 9, 2024
A very atmospheric and beautiful place, with very tasty food! I take off the star only for the service, several times in a row the prices in the receipt turned out to be more than in the menu, so check the amount before paying!The waiters said every time that it was a system error, but most likely they just didn't print out a new menu with updated prices. And every time catching the waiters and asking them to clarify the situation is not very pleasant… But the place is really cool, it's worth visiting and eating the most delicious pasta in town!
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Гурген Микаелян
Level 2 Local Expert
August 23, 2024
A very cool place, interesting and delicious dishes, tiramisu with pistachio cream is the best in the city, good and fast service, friendly staff , I highly recommend it to anyone who wants to give up Italy while in Yerevan
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Mariam Khechumyan
Level 2 Local Expert
April 8
We were here on the recommendation of a friend, and we didn't regret it at all, delicious pizza and how I love it on thin dough, we ordered one regular and one for the company on double dough, it's just a bomb, there's also smoked sauce on top, it was very tasty, tiramisu with pistachio cream, I think that's the best thing in Yerevan
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Elmira B
Level 2 Local Expert
October 27, 2024
we were recently a company of 5 people, the service is good, but there is something to work on, the food is delicious, interesting in food combinations, the leg of lamb was for 3-4 hours, in general it is, the lamb was soft, juicy and with a side dish of vegetables. I liked the salad with roast beef, and with salmon, from the hot steamed pasta with lamb. Food 10/10 service 9/10
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Валентина Рожкова
Level 17 Local Expert
May 4, 2024
It's an incredibly beautiful place, especially in the evening. Wonderful decoration, lights, rich interior. The staff overshadows everything. Absolutely not friendly. They did not meet, approached for a long time and reluctantly, said goodbye only reluctantly and in response. Among so many delicious places with a beautiful interior, there are enough with pleasant service, so we will not return there for sure.
As for the food. We ordered two main courses. Good ones, but without revelations. However, there are no complaints about the dishes.
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Sinkti4ka
Level 16 Local Expert
September 26, 2023
This is almost the best restaurant in Yerevan. Especially if you are tired of Armenian cuisine))
A great selection of wines - for every taste. Excellent menu - huge compliments to the Chef and the team of chefs - nothing is too salty, everything is hot and delicious.
Exceptional and courteous service - the most polite waiters and hostesses in the city.
Stunning and delightful interior - full immersion in little Italy - I really want to go to the sea after dinner, and not to Yerevan))
Reviews where something has been carried for a long time are either written by snobby snobs, or just unlucky - learn how to order from the menu, and know what is being prepared for how long, so as not to remain dissatisfied.
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Константин Баландин
Level 6 Local Expert
April 12
A wonderful restaurant from all sides. The service, the interior and, of course, pasta and potatoes. Many thanks to all the staff. Look forward to visiting us :)
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Tigran Baghryan
Level 3 Local Expert
September 1, 2024
we ordered ravioli with veal and truffle sauce, probably even in Italy they don't cook so tasty, pizza on double dough with seafood is also very tasty, but it's more like a company of 3 people, in general I liked everything, tiramisu with pistachio cream is a separate star.
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Анастасия К.
Level 8 Local Expert
June 16, 2024
A great Italian restaurant! The interior is very beautiful in the style of ancient Rome. There is also a small room for private events. We had a family dinner there.
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Иван Б.
Level 5 Local Expert
April 18, 2024
The last time was in autumn. It was much better. The menu has changed for the worse.
Essentially:
The service is initially good.
The pate is delicious. Tagliatelle with salmon is also good.
Cacho Pepe is a complete failure. It's like a red doshirak, but it's impossible to eat. And not because it's wildly spicy, but also because there's some kind of noodles instead of pasta.
The dish was replaced without complaints. The waitress offered to try another pasta from the menu. With pancetta and something else.
It was a fiasco. They brought hryuchevo with incomprehensible sauce and similar noodles. Only pancetta could be eaten from it.
And to top it off, the waitress's comments that their pasta is probably not for me.
Yes, she is for none of the people. You can't eat that. You can't even cook this in a good place.
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Виктор Ш.
Level 5 Local Expert
October 21, 2023
Very nice place! The service is pleasant and unobtrusive. BUT the coolest thing is the atmosphere, the feeling of a home Italian restaurant. I was sitting on the terrace, the weather was fine, the shade of trees in the yard, but the service did not suffer, as in some establishments. Cocktails were recommended to the point. In general, it was delicious.
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Антон Зеленов
Level 28 Local Expert
November 20, 2024
A cool restaurant. Everything is delicious. The meat and salads are excellent. I definitely recommend it.
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Сира Мишаевна
Level 2 Local Expert
July 29, 2024
A shabby cafe with boorish staff. In an empty establishment, they offered to sit at a table, part of which was in direct sunlight, during the day, in the heat, with children. Then, with ill-concealed irritation, they offered to move, arguing that the high chair provided by them blocked the passage in the still empty cafe. During our entire stay in this institution, there was not a single peeled sliced cucumber for a small child in the kitchen. There were no napkins on our table. The price tags for the dishes are clearly overstated. I strongly do not recommend visiting this institution, where you have never heard of customer orientation.
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Луиза Соколова
Level 13 Local Expert
October 20, 2024
This is little Italy!! I fell in love with this place, if you want to go to Italy, but there is no time for a flight, going there is love at first sight, the interior is 10/10. The food is 10/10 , and what an original menu!
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Nelli A.
Level 6 Local Expert
June 17, 2024
Our favorite restaurant. Not only is it delicious, but it's also very beautiful
Here is the most delicious pizza so far in the world))) I was alone in Sicily and it doesn't reach the local one))
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Олеся Д.
Level 7 Local Expert
June 16, 2023
A pleasant place, it really reminded me of Italy. A good menu, delicious dishes, beautiful decor.
But there are several points - there was a set of dishes for the holiday, they brought everything at once to a small table, without waiting for the guests to finish the previous one. The music was quite loud both times (the first time we didn't hear each other). And it also takes a very long time for dirty dishes to be taken away until you ask.
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Владимир
Level 18 Local Expert
August 26, 2024
The most delicious Italian restaurant in Armenia! Pizza with 4 cheeses is better than in Rome. The service and serving of dishes are also on top 👌🏻
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Svetlana Permyakova
Level 7 Local Expert
September 24, 2024
Very tasty pasta with lamb stew! And it's very beautiful around. And the waiters are good. And in general, I really liked it. Especially pasta)
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Андрей Е.
Level 4 Local Expert
January 8
Very tasty, super-pleasant music and atmosphere of the place!
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Арина Д.
Level 9 Local Expert
October 21, 2024
The service is very slow, we had to come up to us to accept the order.
The food has deteriorated a lot in a year and is not worth the money at all. Tartare is filled with pesto sauce, I make the vegetable salad tastier at home, the pasta is too salty.
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Hakob Mahtesyan
Level 3 Local Expert
August 22, 2024
the food is very tasty, the service is excellent, the staff is kind, everything was fine, we will be happy to come again
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Artur Makaryan
Level 3 Local Expert
August 24, 2024
If you want to feel like in Italy, then this place is exactly right. The menu is simply chic. The waiters are professionals, from the entrance you can already feel that the restaurant is one of the best restaurants in Yerevan
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goaryan
Level 13 Local Expert
June 3, 2023
It's a great place, very unusual for Yerevan, the food is delicious, the serving is beautiful, the only thing that upset me a little was the service, they didn't take away the extra dishes for about 15 minutes, but overall the impression is good
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Loris M.
Level 12 Local Expert
December 15, 2024
Pizza 4 cheeses 😍 the separation of the heads !!!!! I recommend it for a meal)))
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Вячеслав С.
Level 8 Local Expert
April 29
Just four stars. It takes a long time to describe the cons and pros.
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Егор Большаков
Level 6 Local Expert
July 23, 2024
It's expensive, tasteless and the pizza dough is falling apart.
The berry lemonade is just great, so I'll give it 2 stars, not 1.
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REMSTATION
Level 14 Local Expert
June 4, 2023
A very atmospheric place with Italian cuisine, a beautiful courtyard. A good wine list. Delicious and cozy
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Seda aganyan
Level 4 Local Expert
October 7, 2023
It's a very nice place, but the food is disgusting!!! We just tried and immediately returned the dishes that were over-salted. And when they brought the bill, they refused to delete the positions that we returned. Do not waste your time visiting this institution. They paid for what they didn't even eat, and also a spoiled mood.
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Асмик Гюльназарян
Level 4 Local Expert
February 25
Very tasty, varied food, courteous staff, pleasant atmosphere
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Бота Алимхан
Level 10 Local Expert
June 14, 2024
The most atmospheric place in Yerevan. Tastier than in Italy itself
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Рон Доматов
Level 11 Local Expert
July 6, 2023
In general, one name is that of an Italian restaurant. After ordering, the wine was brought only 40 minutes later, the waiters are standing outside smoking,then they do not wash their hands and bring food, Italian cuisine does not smell, salted pasta, barely warm,service is at zero, but at the end they make you pay a tip
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Екатерина З.
Level 5 Local Expert
June 16, 2023
We went in spite of the not very high rating and did not lose)
We tried risotto, salads, ravioli, desserts, and were very satisfied with the truly delicious Italian food! Special attention is paid to the courtyard-it is magical💕
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Anna S.
Level 6 Local Expert
August 12, 2024
The most delicious 4 cheese pizza!!!! Unreal!!!! And food in general.
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Seda Gevorkyan
Level 5 Local Expert
September 14, 2023
I didn't have such a terrible service even in the most backward countries! The staff does not know what a service is at all! Very sad! The waiter is on mine, then I'll go, he said GO!👌🏻
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Александра Журавлева
Level 13 Local Expert
September 26, 2023
An amazing beautiful place like in Rome! Kitchen 10 out of 10! Top class service