We stayed in early January. From the good: the views are excellent; bar 19 is very atmospheric and delicious; the beds are on the level.
Of the cons: It does not match the level of Fairmont, now the hotel requires significant renovation. Everything is tired. The spa area was especially disappointing. Half of the whirlpools are not working, towels are torn at the edges, mold. There are also questions about the level of service: either the order was "forgotten"; or there were no basic hygiene items - they offered to call a taxi from the nearest market) somewhat strange for 5 stars.
By location - if by car, it is very convenient. Away from the noise. If not, a taxi is required to the center.
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Юрий Рожков
Level 21 Local Expert
August 23, 2024
Nice hotel. The interior is very beautiful, the rooms are comfortable, the food is delicious. The illumination of buildings is fascinating. The location of the hotel is very convenient, there are many places that you can visit on foot.
Among the disadvantages - we got a room with plumbing malfunctions (the shower switch was jammed), the lighting in the shower periodically stopped working. After contacting the staff, the handle was repaired, but the lighting remained.
I didn't like that for the right to use the refrigerator, you need to leave a deposit for the minibar ...
Based on the shortcomings, I remove one star.