I actually was expecting more since from the entrance they directed us to sit and wait, cuz the waiters are going to get the order. (I was not told that there is a 10 %service fee😭) Even though we came first, the waiters served the other customers, which I didn't really like, because usually cafes work with first come first go method. So we had to wait overall half an hour for them to take an order and the order be ready, which was only a lavash and cheeseburger. The waiter was so nervous, must be his first working day. We ordered a cup cola, but they said that they don't have any straws left, so we said that's fine. But then after 5 minutes he came back and said they only have bottle cola. So we had to drink it without ice🥲. After all things finished, I was shocked they also included a service fee, in fact I am really jit satisfied with their service. Please keep it ordinary like every other fast food cafe does. I guess queue is was better that what I have experienced. I hope that there won't be future misunderstandings.
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Shokhrukh
Level 9 Local Expert
August 13
Expensive but tasty
3
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Павел Б.
Level 4 Local Expert
July 22
21.07.2024
When the hall is fully seated, only TWO waiters are present. The guy with glasses is very friendly and nimble, but the waitress-girl is just a drag! She came to take our order and after a question from us about the availability of cola, she went to find out in the kitchen without accepting the order, after 3-5 minutes she reappeared in the hall and went to take orders from other people, completely ignoring us.
Lavash is smaller than in Tashkent branches, the taste is worse, there are monthly periods on napkins.
I DO NOT RECOMMEND IT!
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Карина Ким
Level 3 Local Expert
April 29
There is nowhere else to leave a complaint in writing, so I am writing to everyone for reasons of concern for future customers that the staff at this institution leaves much to be desired.
The case is not so large-scale, but indicative. My friends and I ordered 5 pita bread, which is probably an impossible task for the staff, because they managed to confuse a single order with pepper with another - completely without pepper (while leaving inappropriate markings on them). We discovered this surprise only after some time, having directly reached the peppers, we told the person serving us, and they were eventually taken away from us. And a few minutes later they were returned with the words that they could not change the pita bread for us, because, you see, we had already eaten half, because in their opinion we should have recognized THEIR mistake from the first bite. Funny. It is not known whether it is the internal policy of the institution or the coordinated decision of the staff not to take the blame, but no one has apologized to us for their mistake. Apparently, WE should have felt guilty for filing a complaint late.
Of course, mistakes are common to all people, but real humanity manifests itself in the ability to take responsibility for them.
Therefore, dear consumer, be vigilant, because there will most likely be no one to listen to your complaint, and they will not be allowed to perpetuate it in the complaint book, because they simply do not have it.
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5
Зуля Зуля
Level 4 Local Expert
October 27
A great place for Fast food. I tried the hamburger, it was very tasty, especially the steak.But it's a little expensive.
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1
Артур Зайнутдинов
Level 13 Local Expert
June 25
Good staff clean and tidy everything is fresh and delicious beauties
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Севара Кочкарова
Level 8 Local Expert
April 9, 2023
Атмосфера слов нет.
Время ожидания - чуть чуть можно бы ускорить, так как еда на половину остывшая
Интерьер уют и порядок
Персонал желает быть лучше. В первый раз, просидели пол часа, забыли включить пиццу, на следущий раз официантка обронила поднос с напитками, конечно зрелище не из приятных, брызги слетелись на вещи, правда официантка тысячу раз извинилась. Часто заказываем на доставку. Решили опять заглянуть, но уже без сопровождения официантов, при этом сказала, что есть будем в заведении. Донер подготовили как с собой, напитки не подготовили. После чего попросила официанта, посмотреть готовы ли наши напитки. И решила следом пойти за ним, где он бурно высказывал свое недовольство о просьбе. Персоналу срочно нужно пройти подготовку и быть более уважительное к клиентам!
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Нурлан Жаметов
Level 6 Local Expert
September 3, 2023
Кафе быстрого питания, то есть гамбургеры, хот доги, лаваш и.т.д. Готовят вкусно, хотя курица в панировке так себе. Если любите холодные напитки, заранее спрашивайте про лед. Почему то всегда быстро кончается. Обслуживание отличное, готовят быстро и вкусно. Цены нормальные.
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Bahadır
Level 28 Local Expert
November 24, 2023
if you want to take it with you, then there are no places to wait, you had to wait inside, but at the door, disturbing other visitors. I don't know about summer. they cook for a long time. and if you compare it with others, it's more expensive than in other places (I'm talking about lavash)
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3
Уалихан Бодиков
Level 4 Local Expert
February 7
We are pleasantly surprised by the quality of service. The staff knows their business, the first time they tipped with great desire.
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3
Di Ture
Level 6 Local Expert
February 26
The burger patties were cold. Not fresh. Previously, all burgers and snacks were sent fresh. They are not delivering fresh ones at all now
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3
1
Abubakir N.
Level 3 Local Expert
April 7
Please indicate in the menu if the prices have changed. I ordered a set of some kind, there was a different price on the menu and a different one at the checkout. fix it
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3
Adolf Hitler
Level 5 Local Expert
June 15, 2023
Очень вкусно! Заказывал доставку домой! Но...есть одно "но"! Доставщик накинул 2000 тысячи сверху! И не занес домой! Это уже не вина кухни, я думаю! Это просто хамство доставщика! Был весь из себя крутой! Черная джентра ***!
3
Маг
Level 17 Local Expert
July 27
They cook delicious and fast. I recommend
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Азиз Туремуратов
Level 2 Local Expert
October 6
it was very tasty, and a beautiful place
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1
Dora Nuralieva
Level 3 Local Expert
April 15, 2023
вкус лаваша мне не очень понравилось и обслуживание тоже , там было много людей и нет место , над нами смотрели как-будто хотят говорить нам можете освободить место , нормально не смогли посидеть и мой картошку фри не принесли , вообще 10/4 поставлю
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Mokhir Mahkamov
Level 7 Local Expert
August 20, 2023
Проживал над ними, запах производства не радует. Работу строители на крыше не до конца довели, строителей спасает то что осадки в минимуме, если дожди будут как в Ташкенте то feedUp утонят...
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Muxammed-ali R.
Level 7 Local Expert
February 25
A great place, 100% service and the food is very tasty
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3
Руслан Уалиевич
Level 6 Local Expert
November 5, 2023
Although the prices are small and large in size, but you enjoy it very tasty
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Камал Махаматдинов
Level 4 Local Expert
April 11, 2023
Отличное место с уютной атмосферой. Конечно не так много места но это пока, и скорее всего, скоро откроют новые филиалы по городу.
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Райхон Розумбетова
Level 6 Local Expert
July 25, 2023
Уютный хороший место , персонал доброжелательный а главное сэндвич ВЕЛИКОЛЕПНЫЙ .
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Hojiakbar Odiljonov
Level 3 Local Expert
November 29, 2023
Reklamalani kòrib boshqacha fikrda edim oqtepa lavashda tayyorlangan taomlar haqida ikki marta dostavka zakaz qildim lkn masalliqlani alohida etibor bn qòshishmagan iltimos taomlani tayyorlayotganda mijozlani yoqotmaslik haqidayam ozgina òylasela.
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K. Daminoff
Level 9 Local Expert
April 24
Lavash is cool, but you need to order delivery through Tashkent
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3
Асылбек
Level 5 Local Expert
October 2
Cozy evening restaurant
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3
Надира Муратбаева
Level 8 Local Expert
December 7, 2023
Маган унамады, балалар менен барып едик, хар кайсысынын заказын хар уакытта акелди.
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Аббас Ганибаев
Level 4 Local Expert
October 16
Delicious and clean
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1
Show business's response
Ali jumamuratov
Level 11 Local Expert
August 22
Delicious and satisfying
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Азиз Ботиров
Level 10 Local Expert
August 23, 2023
еда очень вкусная, но в зале сильно пахнет дымом из кухни. так как вентиляция не справляется
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Жахонгир Айтмамбетов
Level 6 Local Expert
September 2
Delicious fast food!
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Бека Кабилов
Level 2 Local Expert
October 17
A little expensive
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Абдиганий Абдисатдаров
Level 5 Local Expert
April 27
The most delicious Pita bread in Nukus!!!
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3
Artur K.
Level 8 Local Expert
February 5
The portions are small and expensive, but delicious