Ferico
80 reviews
January 17
We contacted this organization in the hope that they would do everything beautifully and efficiently.
But everything turned into a wild story, so my advice to you is to think carefully before contacting us!
On 11/15/2024, ceilings were stretched in the living room, kitchen, bedroom and children's room.
It was not possible to evaluate the work immediately, because the first thing that greeted us was a pile of garbage (boxes, cellophane), which the installers left behind.
Then they began to inspect the ceilings:
The corners are
not elongated from the word at all, they are round and all around the perimeter in all rooms the walls are stained black from above.
The interior door, which was removed from the hinges for painting, was pulled into the bathroom.
It's probably up to the client to clean up after your installers and put the door back in.
We informed the manager that the walls were dirty and there were a lot of shortcomings in the work of the installers.
A person arrived (possibly responsible for the complaint), confirmed and recorded everything.
However, he did it completely in silence.
Later, we were offered to fix the corners (to extend them as far as possible)
The corners didn't get much better after the correction, the installers tried to clean the wall, but alas and ah.
The company offered us compensation, with conditions: we buy paint, photograph the receipt, send it to them, and they refund the amount spent on the receipt.
They still haven't told me why I have to run around and buy paint right now!
For what?
So that it stands in the future?
Will you pay for the painter's job too?
There was no question of returning the monetary damage to us or making a discount on two more rooms that do not have ceilings yet and will be pulled by them (more on this later), and in general they hushed up this issue.
The manager, Maria, is communicating in an ugly way, switching to voice messages in business correspondence, in a completely inappropriate tone, that we had expired the contract for 2 more rooms where ceilings were not installed, we were told when the contract had expired.
What's the problem with telling this to the client at least a week in advance?
Maria, the manager, calls the amounts at random, initiates us into some problems, nuances of the company.
Her program has problems, then she sees the amount, then she doesn't see the amount.
She cannot calculate the entire amount, taking into account the discount.
He offers to take the contract themselves and calculate the amount.
How should your internal affairs concern us?
Why does the manager complain about matters that fall within her responsibilities to the client?
Why should I dive into the nuances of your work programs?
Why is she sitting there?
For the interior or still to do your job?
A pun and a clowning, that's all.
The issues have not been resolved in any way.
If there is the worst company in terms of service and quality of work in this area, then it is definitely Feriko in Vitebsk!
See original · Русский
2
December 13, 2024
We thank Ferico company for the high-quality work done. We installed stretch ceilings in a four-room apartment. The consultant explained everything. The technologist arrived at the measurement in time and told everything about the progress of the work, answered all questions. The installers started work on time. Thanks to the guys from the 4th brigade for the good work, they did everything quickly, in just 2 days. The ceilings are excellent, we are very satisfied.
See original · Русский
December 13, 2024
I ordered stretch ceilings in 3 rooms from the Feriko company. During the day, the apartment turned out to have smooth, white ceilings with chandeliers. Thanks a lot guys to the installers and engineers of the company. Very pleasant communication from the beginning to the very end of working with you. They work cleanly and neatly, there is no dust and dirt from the word at all. I recommend everyone to use the services of the company "Feriko"
See original · Русский
October 28, 2024
The best ceilings in the city!
The prices correspond to the quality. The installation guys did their job perfectly, in two hours the ceilings were installed in a room of 15 m2. Thanks to Ferico for the excellent craftsmen and a great mood after the work they have done.
See original · Русский
November 21, 2024
Great company, great service! Everything was done quickly and efficiently. I really liked how the work is arranged in general: during the installation, there was one moment that was missed at the stage of project approval, but we discussed everything with the designer and brought the necessary details to the facility without our participation.
See original · Русский
September 2, 2024
Ceiling installation was carried out very efficiently and quickly in the entire apartment of 67m2, the work took about 6 hours. Quickly, cleanly, neatly. The feedback from the company from the moment of contacting and before installation was very pleasant, everything necessary was agreed upon. The measurer is a professional in his field, each room has its own recommendations regarding our desires and as a result we have beautiful ceilings throughout the apartment with harmoniously selected lighting elements!
See original · Русский
February 12
I ordered ceilings from the company 10 years ago. Naturally, it's time to replace the elements and maintain them. The guys work quickly and expertly. But the organization and work of managers (after leaving the Minsk firm.. on my own ) I hope it gets better . And it won't be any worse than before. Thanks to the Minsk staff for their help in organizing. Do not reduce the high level of organization and service!
See original · Русский
1
May 21, 2024
I ordered the ceilings from the Ferico company for the first time. There is a very pleasant consultant at the office, who explained everything in detail, clearly and in an accessible way. On the agreed day, a young man came to the measurement, who helped with the choice, signed a contract and made an advance payment of 25%. On a convenient date for us, the installers arrived, very neat young people, did all the work in 2 hours, after work they put all the garbage in a bag (they left the order after themselves). We were very satisfied. Thanks!
See original · Русский
January 16
Everything was done efficiently, quickly, accurately, all the staff is literate, delicate, attentive, not intrusive.
See original · Русский
September 10, 2024
For the first time, we ordered ceilings from this company. We are very pleased with the result. The measurer Alexander is a specialist in his field, calculated the ceiling, advised how to make the lighting in the bathroom correctly. Special thanks to team 6 for the professionalism and speed of installing the ceiling (1.5 hours of installation) in the bathroom. After installation, they left cleanliness and order.
See original · Русский
October 10, 2024
This is not the first time I have ordered ceilings in Ferico, it seems to me that over the years they become better and more solid, there are NO questions about the quality of service and the quality of materials with installation AT ALL. I advise everyone. You won 't miss it
See original · Русский
August 1, 2024
We chose many companies, but settled on Ferico. Very competent and professional guys.We did everything at the highest level, now I'm bragging about the ceiling in the children's room!! Thank you very much for your work.
See original · Русский
June 4, 2024
I liked everything. The measurer Alexander took into account all our wishes, advised us how to do better, calculated whether there would be enough lighting. When drawing up the contract, we were given a discount on the promotion, which we did not even know about) And when we agreed on the project, we were even advised to change something to make it more beautiful, for which special thanks to Anastasia's designer. The installers did their job perfectly, we just had to admire the beautiful ceiling. Thanks to Ferico!
See original · Русский
February 13
Everything was done efficiently and accurately. We are satisfied with the ceiling. The guys turned out to be very sociable, they answered all the questions.
See original · Русский
1
April 1, 2024
Excellent company, competent polite staff, many thanks to the manager Elena, the measurer Sergey Stakankov, and the team number 4, for the installation. We have been cooperating with the Feriko company for several years. I wish you prosperity and success in your work. It is not a shame to recommend this company to friends and acquaintances. Thank you very much.
See original · Русский
May 3, 2024
Thank you very much to Ferico for a job well done!Separately, I would like to say thank you to Sergey the consultant and, of course, the team who took into account all the wishes and made us ceilings at the highest level!!!Everything was cleaned up, clean and tidy!
See original · Русский
February 10, 2024
A polite and competent consultant, a cool designer, a professional measurer and a super team of installers. Only such comments can be left about this company. The shortest possible installation time. Thank you very much. The ceilings in the two remaining rooms will be ordered only from you!
See original · Русский
October 8, 2024
I am very satisfied with the quality of execution of the order for a suspended ceiling with floating lines from this company: efficiently and quickly!
See original · Русский
April 1, 2024
Excellent service, competent specialists. Many thanks to manager Elena, installation team 4, the work was done efficiently and on time. We have been cooperating for several years, it's not a shame to recommend it to friends and acquaintances.
See original · Русский
December 20, 2023
Everything is fine, the consultant explained everything, took into account all the wishes, the work was done on time, quickly, accurately, I liked everything, thanks to the company for the work done, everything was pleased with the price and execution
See original · Русский
1
December 28, 2023
Everything was done for 10+. This is the second time I have ordered a stretch ceiling from Ferico. Manager Alexander arrived very quickly, measured, calculated the cost of services (works) and drew up a contract on the spot. It is very convenient, you do not need to go anywhere, sign a contract. We have agreed on a preliminary work completion date on the spot, we can call and reschedule it to another date when it is convenient for us.
The installation team performed the work efficiently, quickly, neatly, cleanly.
We have established ourselves as an organization with highly qualified personnel,
See original · Русский
1
December 3, 2023
Thank you very much for a job well done...The guys worked quickly, smoothly, without unnecessary chatter. And Alexander, the measurer, is a wonderful specialist, sociable and generally a nice guy. The company is lucky to have such employees. They raise the status of this company))
See original · Русский
June 13, 2024
Three stars not for the work, but for
the office in Vitebsk on Frunze, there is nothing to show the client, no lamps, nothing, a couple of lines on the ceiling and a cornice, everything else is in the tablet in pictures, in order for the office to come, feel, look decided.The lamps were generally told to buy themselves on the market .
We preferred another company with a good customer orientation.
See original · Русский
July 23, 2023
Everything is done for 5+.
I applied to several companies for comparison, but as soon as the measurer Alexander from Ferico came into the apartment, I immediately decided on the choice. Sociable, cultured, knowledgeable in his field, he "laid everything out on the shelves." A pleasant atmosphere in the salon at the conclusion of the contract. The girls are polite, courteous and quickly arranged everything. And finally, the installers who know their business. The work was done efficiently, accurately and on time.
Thank you very much to the whole team. Prosperity to you and more good customers.
See original · Русский
November 20, 2024
The crew pulled the stream with jambs, they fixed it in a couple of days.
The first opinion was good, after such a case, the opinion changes and the sediment remains.
See original · Русский
September 25, 2023
It's not the first time I've contacted the company, they always do everything perfectly! Three different teams came - amazing guys, they work carefully, they always leave cleanliness and order after themselves)
Once there was a difficult installation, with nuances - it was done quickly and without questions.
5 stars, definitely!
See original · Русский
1
August 1, 2024
We have already ordered ceilings from this company twice and are satisfied both times, starting with communication with a consultant and a measurer, and ending with the reception of a perfectly executed work of installers. We recommend it
See original · Русский
1
November 1, 2024
The best 👍Quality,speed of execution, responsiveness, professionalism 👍Just space
See original · Русский
June 28, 2024
I will also leave 3 stars. There are no questions for the installer. The 4th brigade coped with the task perfectly.
But there are questions about the project.
I do not know why many companies work on the principle of the client did not ask and we will not pay attention to the disadvantages and jambs in his request.
We are not professionals! And we may be mistaken about something!
I wanted to sink the chandelier into the ceiling. I asked the installers about it. But they said that it had to be discussed with the measurer, he had to take off the dimensions and order a special ring, which they have been making for several days in Minsk.
The chandeliers were in fact, but the measurer did not even ask how we want to mount the chandeliers.
It must be very difficult. Therefore, for the work of the measurer minus 3.
See original · Русский
January 31, 2024
I am applying to the company's services for the second time. And again, the work is excellent! The measuring manager Sergey and the installation guys, the office girls and the control room are great! Thank you for your professionalism, attentiveness and not indifference to your business! If there are stretch ceilings, then only Feriko❤
See original · Русский
1
March 27, 2024
Having applied to this company, I felt like a human being! A very competent and polite measurer. He told me about all the nuances. The installers are also on top, clarified all the details and did everything at the highest level!!!
See original · Русский
September 5, 2023
Thank you very much to the company for the beauty! Everything is great! Fast, beautiful and high-quality! The masters arrived on time and everything was quickly installed, everyone should work like this! Everyone is young (the measurer, the designer and of course the masters)!!!!!!
See original · Русский
1
December 27, 2022
Ceilings were installed throughout the apartment yesterday. We are very satisfied with the quality of the ceilings, everything is clear and beautiful! I was also pleased to communicate with the company's employees, starting from the girl who took the order for measurement by phone, the measurer in clean and neat clothes with clear competent speech and ending with installers. Everyone is very polite and pleasant. That's the kind of service everyone needs to look up to! I will be happy to recommend Feriko to all my friends! Professionals in their field. I am delighted with the ceilings!!! Thanks!!!
See original
March 5, 2024
The staff is very polite. The work was done on the appointed day and time, quickly!
Beautiful white ceiling.
There are no comments on my part. And time will tell the quality! I will recommend the company to my friends🤗
See original · Русский
1
March 27, 2024
The ceiling is beautiful! The price is one of the best in the city! There were minor organizational issues, but the overall impression of the work more than covers them! We will certainly contact you again!!! Feriko - thank you!
See original · Русский
September 14, 2023
5+ I am very satisfied, installed in 2 stages. First the frame, and after 15 days the canvas. It looks great. The craftsmen do everything quickly, efficiently and cleanly. I recommend it to everyone!
See original · Русский
1
September 13, 2023
I would like to say a huge thank you to Ferico for your employees. The measurer Alexander, told everything clearly and measured the rooms, the girls in the office promptly concluded a contract, the blackmailers brought their fantasy to life, cleaned up after themselves, which is not unimportant after this. I recommend this company to everyone and the prices are very acceptable.
See original · Русский
1
October 24, 2024
Thanks, no complaints. The price-quality ratio is perfect.
See original · Русский
December 23, 2024
They work very professionally and quickly. The craftsmen cleaned up everything after themselves, even washed the floor.
See original · Русский
October 7, 2023
Horror. Initially, the measurer did not offer anything that only we ourselves wanted to ask.I didn't make a discount, according to the coupon that a friend gave us.The installers did not do four hours, as they said (we only had a 3.5 sq.m bathroom and a 9.6 sq.m kitchen), but more than five hours, the lamps in the training were hung black, although we agreed on white.Tracking of two meters, we had in fact spent only 2.5 meters out of two, they said they would give it away, they did not give it away. They left terrible dirt behind them and didn't even take out a bag of construction debris (3rd brigade).
See original · Русский
1
October 27, 2023
Quickly, efficiently, efficiently! Pleasant, polite staff. They listened and fulfilled all our wishes! I recommend it!
See original · Русский
December 10, 2024
The company is fire, I can't say anything bad quickly and efficiently 🤩🤩🤩
See original · Русский
January 11, 2024
Great company! Polite, competent staff: starting with dispatchers, technologist and ending with craftsmen. I would especially like to mention the N1 brigade, Alexander and Mikhail! The installation of stretch ceilings is carried out quickly, efficiently, accurately, taking into account our wishes. Thanks! We recommend it to everyone!
See original · Русский
February 28, 2024
The guys came, professionals in their field, did everything cool. Thank you very much, it's very beautiful)))
See original · Русский
1
July 17, 2023
The quality of the work is at the highest level. Quickly, clearly, professionally. They left behind only positive emotions and a beautiful ceiling. Customer service is excellent!
See original · Русский
1
September 15, 2023
I really like this company. I will only contact Ferico from now on. I thank all the employees of this company. Good luck with your work. Keep it up. My score is 10 points. Sincerely, Valentina.
See original · Русский
1
June 20, 2024
Professionals!!!
Thanks for the work, the approach is professional. I recommend it to everyone.
See original · Русский
August 9, 2024
I recommend it! We got into the situation, performed efficiently, quickly, service at the level)
See original · Русский
1
November 25, 2023
I applied, everything was done perfectly, the guys are well done, I recommend it. I'll come as soon as I make repairs in the bathroom. Thank you for your hard work.
See original · Русский
August 3, 2023
I want to express my gratitude to the company FERIKO, for decency, conscientiousness, performing work on stretch marks, I will continue to use this company and advise friends and acquaintances,
See original · Русский
1