I agree with the previous review. It is impossible to make an appointment with Yakubovskaya. I've been trying to do this since the summer, it's been almost six months, I couldn't sign up. For some time (more than a month), I visited the site every day in search of free windows - they do not happen. The administrator said, "we don't have a pre-recording sheet ((although all decent centers do)), we see the windows the same way you do online (it turns out they also update the recording sheet non-stop to see if something is available for customers?! I doubt it..)
In general, maybe the doctor is really very good, maybe the center is wonderful - but the first point of contact of the client with the center looks absolutely hopeless.
See original · Русский
2
Show business's response
Lisa
Level 2 Local Expert
November 16
For more than a year and a half of visiting the center, there has not been a single complaint or conflict. All the administrators are friendly and friendly. Customer orientation and service are thought out to the smallest detail! Special thanks to Tatyana Grigorievna Doroshkevich and Irina Vitalyevna Petkevich for their professionalism, cordiality and attentive attitude!
See original · Русский
Show business's response
Инесса С.
Level 2 Local Expert
September 20
I have been trying to make an appointment with Dr. Yakubovskaya for more than 3 months, the question arises whether she accepts at all at this center. In my opinion, the recording system is a natural mockery of people. All the administrator says is "everything has already been painted, the windows will appear randomly and they can be seen on the site in an online record." but! When they will appear, the administrators do not even know approximately. That is, the answer is the same: monitor the online recording. And how to monitor it? Every day, every hour, or maybe every minute, because the entire record is signed in 20 minutes, as the administrators themselves say. And if earlier, according to reviews, the problem was to get through, then the new online recording system invented to solve this problem only worsened the situation. There must be at least some respect for patients, is it really impossible to voice at least some approximate days / dates??? If you don't want a rush, at least announce the period, for example, "windows for the first half of October will appear from September 20 to September 23."