The staff is very polite and attentive. It was necessary to insert the lenses into my frame, after making a diagnosis. Despite the fact that I came to them half an hour before closing, the doctor was on site, the diagnosis when ordering lenses was free, everything was done quickly and efficiently, I ordered lenses for myself and was satisfied!

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Ara Н.

Level 5 Local Expert

I came and ordered optics in a frame (Armani original) thin, on the day when I called them to pick them up, they said that there were no thin thick ones. They persuaded me, said they would do it well, and agreed it would be ready in two days. I call on the day I pick them up, they tell me that they broke my frame, mind you, they didn't tell me. They offered another frame from the same Armani company, at their expense. What is the outcome? The frame that I had made is a cheap copy, they say to all my requests that we have passed everything on to the management, they will contact. It's been 10 days and no one has contacted us. They don't give you a document that they broke and made a replacement. Make your own conclusion... the photo below shows how the letters have already been erased in the new frame.

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Level 4 Local Expert

I saw negative reviews about the service before contacting you. I shouldn't have listened to them. I gave away the frame to replace the glasses. During work, the decorative element of the frame of my glasses was broken (it is located on the shackle and does not adhere to the glasses in any way). When issuing it, I saw it and wrote about it on the receipt. At first, the seller blamed me - you brought them. But before she took the glasses from me, the seller examined them. Then they promised to call, but they didn't call themselves. For three months, my calls have been answered only with excuses: "the master is ill," "we are looking for him," "or maybe you broke it yourself." No one took responsibility for the damage to the expensive glasses.The reaction is exactly the same as in the review below about Armani glasses. In general, if you encounter poor-quality work on the part of the store, then be prepared that all responsibility for the consequences will be on you.

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42 reviews