Terrible service. They don't want to make a payment on the card, and they always say the terminal doesn't work. Bonuses that are awarded for the purchase, no matter how it is, no matter how it is not. You won't have time to pay in full with them, your store will steal them faster...

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Максим К

Level 2 Local Expert

Of the advantages, they only just sell xiomi products. CONS of consultants, in fact, it is necessary to ask for advice, they are distracted from cutting a short beard in the workplace, they are very reluctant and the question must be repeated several times...Yesterday I tried to buy a XIAOMI Pad 5 tablet / it was available on the website / they said that there is one only in Krasnodon. I said well that I was buying it and would go to Krasnodon to pick it up this morning. Both cash and a card refused to take money for the goods. I asked him several times that he would definitely be sold to me-Yes, OF COURSE. Today in Krasnodon / not far from 50 km in one direction just like that / they didn't sell it to me because someone paid for it on the Internet in the evening. THE ANSWER from the sellers in the CITY is that we thought you bought it. And there are no attempts to apologize that they did not remove it from the site. Well, cutting a beard is more important than removing an item from sale in a couple of mouse clicks. There is no complaint book, and neither is the owner's phone number. I do not recommend the store even for visiting. The XIAOMI Pad 6 tablet was bought in another store for 1,450 rubles cheaper.

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Andrey M.

Level 2 Local Expert

Funny story. I decided to somehow buy myself a brand new router, all I needed from it was gigabit ports and 2.4/5 Hz frequencies. When choosing, I decided to trust the consultant (I know a bad decision), when examining the standard Mi 4A router, I just asked if it was a gigabit version, they told me that yes and that it suited my requirements, the price was also adequate for a gigabit. But when I got home, I realized that this is the lower 100 mbit version. Thinking that the store is adequate and will be able to change my router (especially since the consultant actually violated the law by reporting incorrect information about technical characteristics), I unexpectedly received a refusal and even small claims that they say we told you that this is not a gigabit version and by law we cannot refund you money because this is a technically complex product... that's just where Newans was. The warranty from the store was for 7 days, and any technically complex product with a warranty of less than a year still has the opportunity to be returned within 14 days. After the consultants heard this information, they simply... they started complaining to me that it was not their fault that they did not give a guarantee to our region. Realizing that this store is simply no longer interesting to me, I silently put the goods in my bag, and left with the thought that I would never go to these outlets again, even for a usb cable.

See original · Русский

Фирменный магазин Xiaomi в Луганске

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