The hotel is good, the reception is wonderful. Very stylish and clean. Good rooms. But... Cheated 3 times( . In the morning, instead of the selected sets with semolina, oatmeal porridge, everyone was given rice with milk, cold scrambled eggs and ice sausages. And we waited for this 'dish' for 40 minutes. The same set was reheated and given the same one. As a result, breakfast consisted of coffee and juice. And we were late for the tour. But upon check-out, we were told that due to the lack of breakfast, we can get a free dinner upon check-in.
We returned 3 days later. We were refused dinner (this is the 2nd deception). After a while, they offered a 10% discount on the restaurant. But this discount is included in the service! This is the 3rd deception.
In a month, we planned a check-in of 12 people for 4 days, but, of course, we will choose another hotel.
The photo shows a comparison of the menu and the food brought.
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Константин
Level 30 Local Expert
March 30
Nice restaurant, next to the stadium. Delicious European and Russian cuisine. Good bar menu, polite staff. You can order meals in the room of the hotel of the same name.
See original · Русский
Irina Ch
Level 7 Local Expert
August 15, 2023
Прекрасный ресторан, красивые интерьеры, отличное обслуживание официантов, вкусная еда.
Вопросы:
1.к черничному смузи - пол-стакана льда.
2. Заявленное аремя работы с 10 до 00.00, кухня до 23.00
Ребята, камон! В 22.50 сказали, что кухня уже закрывается и заказы не принимаются, кофе уже не варят.
Водите в заблуждение гостей!!!! Уж если вы таким образом даете понять, что работаете до 23-так напишите об этом. И все будут счастливы и довольны. И не будут расчитывать на возможность поесть.
Такое отношение перекрывает все остальное. Поэтому оценка 3, а не 5.