Customer orientation is at zero. She came to digitize the videotape and asked me to transfer the file via email or cloud storage. To which the girl replied that it was only on a USB flash drive. I explain in Russian that I don't have a computer to insert this USB stick. I ask you to write it down to the cloud in a human way, or what other options there are. She added that she was ready to buy their flash drive and pay extra to reset it as I needed. The answer is no. If you don't reach people at all, is it really impossible to get into the client's position and provide some other possible option; how can you help solve the problem? Why is the photodrome absolutely not interested in this?
I'm adding a screenshot from their website👇
(It turns out that I was denied a service; which is listed on their website)
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Екатерина Джикия
Level 2 Local Expert
October 2, 2024
I am constantly working with this Photo frame. I am always satisfied with the result and the price is reasonable, photos for documents are always done efficiently and accurately. The employees are always very friendly and try to hear the client's wishes.
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Владимир С.
Level 2 Local Expert
February 9
It was necessary to print 2 self-adhesive sheets on a scale of 100%, the employee could not tell which paper they were using and printed them with margins of 2 cm on a scale of 96%, before that they printed here and everything was fine. Tell your employees how to use the equipment, it doesn't seem to be the most difficult task.
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Katherine S
Level 3 Local Expert
November 24, 2024
When making a mistake in printing a passport, they do not give away or destroy an unsuccessful copy, but simply hand it over to waste paper or keep it for themselves. You can pick it up for full price, i.e. they make a mistake, and you pay for it if you don't want them to keep a copy of your passport
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Дарья К.
Level 3 Local Expert
April 7, 2024
I was brought to this organization by an advertisement on Instagram. The print on the T-shirt that is relevant for a gift is attractive, I have not seen this before. Compared to Wildberry's offerings, sublimation printing is favourably used here instead of DTF. They are in Gomel, and I'm in the Minsk region, it doesn't matter, I'll pay for the delivery, I don't want to look for a picture in good quality myself, but here the font is cool.
But where is your service? Why don't you provide a scale product layout if there is a picture on Instagram without real scales that you can do (A3 cannot be done horizontally, although you can place an order on the site for it). I was told the dimensions of the future print were 29 * 20.5 cm and offered to try these sizes on the T-shirt myself in order to understand. And I'm preparing a XXL size product for a gift, I don't have clothes of this size available. As a result, the actual size of the picture is 28*19, it is printed CROOKEDLY. Photos of the finished product were not sent to me for approval before shipment.
Where is the information about what size chart you have? They answered me, "Take the size you wear in everyday life." As a result, our size L T-shirt matches your size XXL. And what about it? The composition of the T-shirt turned out to be 50/50 cotton and polyester, I also did not see any information about this.
On the other side of the phone, no one seemed interested in ordering. I got the feeling that they were scaring me with a 5-day production time, and the same amount for delivery. They asked, "Are we canceling the order?" instead of trying to keep the client at least pleasant communication. As a result, advertising brought me to you, I restrained myself in the hope of getting a good result no matter what. I received a curve and only 6 days later. I hope you will draw some conclusions and will not seek to single orders or cancel them.
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Luna
Level 7 Local Expert
June 8, 2024
the terrible quality of the photos on the documents. I understand that retouching is not allowed, I understand that there are certain requirements for the ratio of face and space, but people are wise, just pressing a button in the camera is not enough! you need to at least look not at the screen, but in the viewfinder! Check out a couple of lessons on YouTube. and yes, you just need to have at least one lamp, you take a photo once every 10 years and be afraid to open your passport at the border or in a bank for 10 years is a so-so pleasure. I took a photo on the same day in another institution - everything is fine, just super, you can immediately see that the arms are growing out of the shoulders
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Александра Герасимова
Level 5 Local Expert
August 13, 2024
Excellent value for money. I am very pleased with the result and the price for which I received all this.
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Ольга Громыко
Level 8 Local Expert
December 21, 2023
Nice staff. They take photos for documents. They make copies of documents and necessary information. They are laminated. You can buy photo albums and frames, batteries... Order a photo print on a T-shirt or dishes. Come.
And after going deeper, you can buy Belita Vitex products. In general, two in one.
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Mali kali
Level 20 Local Expert
March 28, 2024
Unfortunately, there are no more photo studios in the area where you can print photos, so sometimes the speed of operations suffers, there are often a lot of people during the day, there is not always paint in a large color printer for a3 format
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Екатерина
Level 7 Local Expert
June 6, 2024
It is very convenient that photos can be uploaded via the Internet, paid online, and then picked up ready-made!))
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Елена Астапенко
Level 4 Local Expert
December 25, 2022
A wide range of services provided.
I had a chance to use the photo service for documents, namely a passport. I was extremely dissatisfied, the photo was of poor quality, heavily illuminated, there was no dialogue with the client during the shooting, the girl allowed herself to switch to other clients, serve them, and when asked to repeat the frame, she expressed dissatisfaction with the words "practice in front of the mirror." It is a pity that such an approach to clients, I would like to receive a high-quality service for which you pay and a more serious approach to photos for documents. The mood is spoiled, the photo is unusable. I do not recommend it, as for photos for documents.
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Тимофей Б.
Level 4 Local Expert
February 28
It's a top company in Gomel, but the prices are also appropriate. Sometimes there are queues, the situation is not critical, but still)
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Максим Кожемякин
Level 15 Local Expert
December 13, 2023
Everything is very good, the consultants are professionals in their field
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Сергей Д.
Level 3 Local Expert
November 20, 2022
Cheap price for photocopies and printouts. Excellent quality. Friendly sellers who are always ready to help and advise.
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Наталья Калугина
Level 10 Local Expert
April 17, 2024
The prices are reasonable, the service is good.
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killlkkk
Level 4 Local Expert
May 18, 2024
taking a photo here is the biggest mistake in my life, the young staff does not take good passport photos and corrects them, it's better not to go in
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Анжелика Ишина
Level 7 Local Expert
July 8, 2024
The passport photo from the USB flash drive was printed in 10 minutes.
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Олег
Level 11 Local Expert
December 7, 2024
Fast, convenient, professional.
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Артем Сатыров
Level 7 Local Expert
May 3, 2024
Everything is high quality and fast
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Валерия Варварук
Level 11 Local Expert
July 14, 2022
Photocopy, photo for documents, print black-and-white and color documents, order an inscription on a T-shirt or mug,buy batteries, flash drives, photo albums, etc.
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Сергей Алексеев
Level 11 Local Expert
July 2, 2024
A very popular salon.
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Светлана Б.
Level 6 Local Expert
October 31, 2023
High-quality and fast printing, thank you!
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Евгений Муравьев
Level 12 Local Expert
October 1, 2021
Very good. Everything is always fast and high-quality. If you buy a small battery or something else. You can take a picture of your passport very quickly. Everything will be ready.
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Кирилл Балбасов
Level 9 Local Expert
September 6, 2023
Everything is fast and high-quality.
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Oleksii Vasylevskyi
Level 11 Local Expert
October 14, 2022
It's cool to send a photo to a printout via the Internet, and then just come to pick it up :-)
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Александр Ш.
Level 3 Local Expert
May 5, 2023
They do not work until 20 as indicated, but until 19.30
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Juri Andrushik
Level 13 Local Expert
December 6, 2021
It is clear that you can print by sending an email via Bluetooth.
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Мельников
Level 6 Local Expert
August 1, 2019
A large selection of goods, as well as competent sellers who clearly know a lot about their work, I also do not think that there is more of a market, in general, the store is 4 stars.
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Аня Ш.
Level 12 Local Expert
August 7, 2021
They will take photos quickly and efficiently)
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Дмитрий
Level 5 Local Expert
April 15, 2020
It's not a bad little shop, you can take photos for documents, buy all sorts of small things.
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Анна К.
Level 6 Local Expert
July 19, 2019
The photos are not printed themselves, they are sent to the Department Store, so you can only pick them up the next day.
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AnastasiyaLab
Level 5 Local Expert
February 22, 2021
High-quality photos.
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Евгений
Level 15 Local Expert
April 14, 2020
The object is small, but the approach to work is serious.
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Вадим Геннадьевич
Level 8 Local Expert
May 22, 2019
good assortment and friendly service
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delovaJAkolbasa
Level 4 Local Expert
October 21, 2018
horror, for taking a picture and throwing it on a flash drive, they asked for 5 rubles, if tomorrow, and today for the urgency of 6 rubles. My jaw dropped from such a game.
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Александр Т.
Level 12 Local Expert
August 1, 2018
Photos are not taken on site, you need to wait, there are other places where everything is in place
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Александр Давыденко
Level 14 Local Expert
November 8, 2018
Good services, always welcome!
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Анна
Level 15 Local Expert
March 22, 2019
Nice, polite staff
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Александр Т.
Level 5 Local Expert
September 2, 2018
Photos are taken out of place, you will have to wait.