I opened a remote deposit card in the Russian Federation. For Russian citizens, an IIN (an analog of an INN) is required. Upon opening, a video verification with a bank employee takes place, a passport and an IIN number are presented, and an account is opened a few minutes after successful completion. Plastic delivery costs 20 thousand tenge, and an unnamed card is delivered quickly within 2-3 days. Replenishment is possible through Sberbank and Digital Bank, it happens almost instantly Addendum: in 2025, I traveled to Turkey, Bulgaria, and managed to use the card. In Bulgaria, I paid by phone through apple Pay in all stores, everything works, in Turkey everything is OK in the mall. In Bulgaria, I even paid for electricity online, and the payment also went through.

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Артём Кириллов

Level 3 Local Expert

I want to tell you what I think about the bank. I really liked how everything works here with loans and cards. Some of the money is refunded for purchases. When I received the card, everything was done quickly and without any problems. No extra paperwork and no long wait. There are also great employees working at this bank. If something is unclear or you need help, they will always help and explain everything. No rejections or “it's none of our business” – they really meet their customers halfway!

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Турлан Жум

Level 9 Local Expert

The staff are qualified, they will always come up and prompt you at the entrance. There were a lot of queues, but this was more due to the fact that the flow of people was large at one time. The manager quickly arranged and helped with the issue

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