I underestimate this institution because of the cafe. The food is delicious, but once again I am convinced of the lack of customer orientation and competence of some employees. If the cafe has a local legal act stating that the customer cannot occupy certain seats/tables in the hall, please make such information available to visitors. The management of the institution should explain to its staff (both in the cafe and at the entrance) what politeness is and how to communicate with visitors. Also among the disadvantages: cockroaches often confuse orders and do not issue checks, which violates my consumer rights.
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Инна Грищенкова
Level 13 Local Expert
August 17
An excellent bath complex with aromatherapy. Everything is compact. I have something to do with myself. Thanks for the Family packages. Lots of storage boxes, very convenient.
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LES1
Level 5 Local Expert
October 27
I almost lost my hair in a barrel of beef water near the steam room in the aqua zone.
There were 3 of us in it. I'm with a friend and a stranger, suddenly I felt my head being pulled to the edge of the barrel - my hair started to get sucked into the pipe............ it was with such force that I barely managed to pull away, and when I turned around, I screamed when I saw a clump of hair at the junction of the tiles near the very place where my hair was sucked in.
I was just shocked, thinking for a second that it was my hair, and that I now have a bald spot on my head - there were a lot of torn hair there - but, as it turned out, not mine- fortunately!
I am deeply sorry for the girl who experienced this!
YOU ARE PUTTING YOUR LIFE IN DANGER WHEN VISITING THE FREESTYLE WATER PARK. It needs to be closed.
In 20, a young girl was sucked into the pipe there - she died. They have not drawn conclusions and continue to be careless about security.
That was 2 months ago.
Thanks for being alive
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Александр или Саша, Сашка, Санёк
Level 3 Local Expert
August 7
I advise everyone! We liked it, it's not expensive, convenient, entertainment for every taste, both for adults and children! We didn't find any flaws!
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Владимир Довалев
Level 3 Local Expert
November 16, 2023
Friendly staff, cool atmosphere, no waiting, everything works like clockwork. Clean and warm water, a huge selection of drinks and delicious food on the bar areas☺️ we were satisfied with the visit, we will definitely come again☺️👍
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Надежда Кириллова
Level 3 Local Expert
October 12
I often go there, I like to relax in the baths. Relaxation is provided. However, there is a problem with nutrition. A hot dog made from a ketchup bun and a sausage should be waited for 20 minutes.
See original · Русский
Алекс К.
Level 3 Local Expert
April 5
Getting out with the family once a quarter is fine.. I would like to note that the food at the bar was very surprised by the quality compared to specialized establishments
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Владислав
Level 14 Local Expert
March 13
I wanted to buy some water with me in the aquazone, but I waited until I was served in about 15 minutes, there were simply no people at the checkout, and children were screaming in the cafe itself. It's not a place to sit and relax after the water park.
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1
Юлия Тхорик
Level 4 Local Expert
July 26
The time spent in Freestyle is always fun, a positive charge and a good sleep))))
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сергей змушко
Level 6 Local Expert
July 17
They are super, very smart in their organization and attitude to their business.
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АЛЕКСАНДРА К.
Level 8 Local Expert
April 24, 2023
Кафе при аквапарке это треш. Мутные стаканы, пластик над кассой в жестких разводах, выбор еды ни о чем. Упаковка Колбаски в лаваше это жесть - пока донесла до машины, все протекло сквозь бумагу и обляпало штаны. Это я не говорю о времени ожидания в 15 минут, пока девочки в кухне ржали на все кафе.
Даже в акватории при всей нерасторопности официантов все намного быстрее и приятнее, и там - ЧИСТО.
Вывод - один раз зашла, разочаровалась, больше не рискну.
1
Артём Рощин
Level 12 Local Expert
July 17
Good.
It just doesn't work when the hot water is turned off in the area))
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Татьяна Мензуренко
Level 12 Local Expert
May 11, 2022
Очень нравится этот аквапарк. Горки, бассейны. Особенно хорош для детей.
Немного людей, очередей нет вообще. Всё круто! Но снимаю звезду за то, что при последнем посещении было холодновато)))
1
Женя))
Level 11 Local Expert
August 14
It is not expensive and delicious. I advise you!!!!
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Darken Darken
Level 9 Local Expert
August 27, 2023
Я просто хотел купить мороженное! Мороженное, Карл!!! Кафе открыто. Никого нет. 10 минут звал кого-нибудь. Такого в Минске я еже не видел! Заслуженная 1
1
Дмитрий Гапанович
Level 7 Local Expert
April 3, 2023
Это место моей работы
Не могу сказать ничего плохого
Еда и напитки на уровне
Персонал доброжелательный
Атмосфера как в аквапарке
Интерьер не вычурный
1
Оксана Каминская
Level 10 Local Expert
July 7, 2023
Очень маленький ассортимент, даже по меню некоторых блюд или напитков часто нет в наличии.