We took Gal Trans from Bucharest to Chisinau and back. The bus was very comfortable with a strong wifi. The drivers were nice, helpful, and careful. They stopped a couple of times each direction for a refresh break for food, toilets, and smoke. When we arrived in Bucharest on the return trip at 19:00 we were the last ones off the bus. Another passenger had taken one of our bags by mistake and left theirs. Gal Trans was extremely helpful and focused on ensuring we retrieved our bag quickly. Fortunately, the person who took the wrong bag returned soon after we left to exchange bags. We immediately received a call via WhatsApp that our bag had been returned and could be picked up at the bus that evening. The bus station was closed, but the bus driver waited until we could return to retrieve our bag. We were so grateful for the person who returned our bag so quickly and to the Gar driver and support staff who called us to ensure we retrieved our bag that evening. By about 20:15, we had our bag again! Well done, Gar team! Grateful for your customer focus and thinking to call us on WhatsApp since we did not have our home sim card in our phones!

Надя В.

Level 4 Local Expert

On August 10, the family was traveling from Chisinau to Moscow. The bus was driven by wonderful drivers Gennady and Alexey Dear drivers, I would like to express my deep gratitude to you for your driving skills. Your professional and friendly atmosphere made our trip unforgettable. Thank you for your concern for our safety and comfort during the trip. We will be glad to travel with you again!

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Татьяна

Level 4 Local Expert

Chisinau -Moscow route (bus departure from Chisinau on 20/11/24)Many thanks to the drivers Maxim and Dmitry, as well as to the administrator Alexander for their humanity, professionalism and attentive, kind attitude to passengers, attention and sympathy for the elderly and children who were on the bus.Despite the delay and the long wait for crossing the border, there was coffee, tea and hot water all along the route. And there was also a clear telephone connection throughout the entire route along this route, both with Alexander and with the drivers. My husband and I sincerely thank the company and its employees - Alexander, Maxim and Dmitry for their conscientious and highly qualified work! Prosperity to you and all the best!

See original · Русский

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