I applied to this company for the first time.He asked me to do a dry cleaning of the salon.We agreed on a fixed price (for dry cleaning). I also asked to install 3 d mats(I brought it and put it in the trunk), the head of this company did not refuse and said let's see, since they are engaged in bi-led lighting, I asked to change the bulb to fog lamps, I did not hear a refusal, but they said we would change the time.All this is respectively for an additional fee (I said that).When they told me to pick up the car, I was informed that we had not installed the mats and had not changed the light bulb.When asked why, they said that there was no time.I asked how long it takes for one car, they said 2 days.When I picked up the car, it was 5.40 pm. But there was already another car at the dry cleaning.When asked why they didn't put the mats on, they told me we did the dry cleaning for you, everything else you want.I do not argue, they did not give me an affirmative answer on installing mats and a light bulb, but they also did not give me a refusal.Then they just confronted me with the fact.I said that now I would have to take time off from work again to look for a rug installer, they said : These are your problems.I don't blame anyone for this situation, but the residue remains.If you can't keep your word, don't get people's hopes up.And also about the dry cleaning: I'm not quibbling, but the job is done with a C out of 5 points.As they say, we will get rid of the stains, they remained the car is certainly not new (and God help them), but it could have been vacuumed better (there were a lot of small stones left.We agreed that they would put the covers back in place, they did: but in the back row of seats they did not even bother to fasten the locks on the middle seat.In general, the attitude towards their customers is obvious, you can judge whether they are served or not!