Gokai Hotel
52 reviews
January 14
Everything is fine, but the doors won't close in the room. Unknowingly, we were sleeping with the door open, anyone could come in, they say, and it was clean and cozy!! There's a big problem with the water on the top floors, sometimes it's icy, sometimes it's boiling, there's no middle ground! How's a one-night stand going to work?
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March 18
It's a good hotel, there are basic living conditions... I doubt about the stars, of course. Of course, if there was cable TV and the water in the shower was running smoothly, it would be wonderful. In general, it is possible to live, but 3 stars and the price that customers pay must still be earned... The staff is polite and courteous, which is important.
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June 15, 2024
Friendly staff, delicious cuisine. The room is clean. There is a walking park nearby. If we are still in Astana, we will definitely choose you! I thank all the staff for their warm hospitality.
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March 24
I liked everything. The room has all the amenities. I especially liked that the administrator does not ask unnecessary questions, employee loyalty is a big plus.
I recommend a visit.
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January 5, 2024
The hotel is located opposite the Zheruyk Park, very convenient. There is a very tasty complex lunch. The service should be developed, administrators should be trained to meet and accompany guests and residents of the newcomers. Just sitting with your cell phone stuck in the case will do.The level needs to be changed in format.
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December 4, 2024
The prices are reasonable, cleanliness and, most importantly, silence plus delicious breakfasts
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1
July 27, 2022
I really liked the room. I booked it for living with children. They even made another bed for the child👍
The staff is very good.
The breakfast was great.
They have their own cafe, I would say the prices there are very affordable.
The room had air conditioning.
The only inconvenience is that there is nothing to hang a towel on in the bathroom, the hair dryer is stationary (this spring does not stretch, you need to stick to the wall to dry from all sides normally, you can hang a regular hair dryer and ask a normal electrician to turn it on from a button in the wall) and plus slippery showers, the bottom is not corrugated they had, well, at least we stayed in such a room with such a shower cabin. And silicone mats are not provided in the hotel. To be honest, it was slippery for the children.
And the location is good by the way, well, I liked it. Stops of 5 minutes in any direction will be taken away-different routes will be brought. There is no need to buy a card. You can download the application and scan it via QR code. Passage 90tg. (At the time of 07/15/2022).
There is a park across the street from the hotel. Rent whatever you want. Bicycles, roller skates, electric scooters, there was also a slide in the park. Tubing. In the summer.The children are delighted.
Well, that's how it is. Both the pros and cons.
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3
July 9, 2023
A cozy hotel. Everything is clean everywhere. The staff is friendly, there is a cafe on the ground floor. The rooms are always cleaned at lunchtime. In general, everything is cool!
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2
1
January 5, 2024
Friendly staff, cozy rooms, clean linen, towels. The view from the window, the presence of a balcony. Excellent lighting and interior.
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September 11, 2023
The fungus in the bathtub on the ceiling killed all the desire to visit the bathroom.
Restaurant: there is no buffet for breakfast, there is no choice. The view from the window to the neighboring construction site and the dogs of terrible appearance (dogs somehow walk from hunger), the room is comfortable, there were not enough blankets, air conditioning and heater in the room, there is no bathtub, but there is a shower. The staff are good and responsive.
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2
August 5, 2023
A nice, clean hotel for your money. The room is clean and cozy, delicious food. However, breakfast is funny))) one egg (scrambled eggs) for 2 people))), I have never seen this anywhere))).
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2
September 8, 2023
We stayed here twice, just to spend the night. The rooms are clean and the bed is comfortable. From the comments:
- dirty carpet in the corridors
- the hot water in the shower is really NOT hot))
- shower gel in bags could not be opened ...
In general, the hotel is quite good for your money. At least if you just need to spend the night.
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1
May 5, 2022
The hotel is in European style. A good breakfast is included in the price. The cafe has a delicious menu, affordable prices, large portions. There are either few visitors or you can't hear them. In our 2-bed standard, there was a tired mattress, the baseboards in the bathroom were torn off. The strange sheets that are just thrown on top of the mattress are too short to be properly tucked in. The photos of the hotel correspond in principle, but were taken when it was new.
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4
October 30, 2023
I liked. Service is normal. The room was clean with all the accessories. There is a mini bar in the room
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1
August 20, 2023
A cozy hotel with nice rooms. Everything is neat, clean, the kits are completely there. The linen is clean and fresh.
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3
1
November 10, 2022
The hotel is new and tidy.The staff is polite.The rooms are large and cozy.What's bad: there are no towel racks in the bathroom, only one bag of shampoo and gel each.I couldn't even take a proper shower.
But the big minus is that there is no normal varied breakfast, there is no coffee machine and I had to go to eat in the city.This is very unpleasant.And the second big disadvantage is that there is no stable Wi-Fi.I had to contact the administrator several times to figure it out.In general, I was ashamed in front of a foreign guest. We will not stay at this hotel anymore.
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1
2
April 8
The balcony in the rooms with an ashtray is super
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March 12
Friendly staff
Clear
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October 16, 2021
Friends, I'll say this! If you are on a business trip, then I recommend staying here.
It is not very expensive and beautiful, clean, the hotel level is at least 4 stars. Kitchen, breakfast is free (like everyone else's) The complex is 1000 tenge🤩🤩🤩 you can imagine, in total, the kitchen is good, I'm still here at the hotel! I have seen a lot of hotels in Astana, but the combination of beauty, quality and cheap price is here.
Sincerely, Alexey Kayfusha
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3
November 4, 2023
Everything is perfect, great staff, great cuisine, great rooms!
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1
September 3, 2023
Everything is at the highest level, everything is clean and cozy. I liked everything 👍👍👍👍👍
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3
1
June 26, 2022
A good hotel, the price for accommodation is low, the cafe has excellent prices and delicious food was eaten in the evenings in the city, but it turned out that they were perfectly fed right
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4
June 21, 2024
The rooms are nice and clean.
The breakfasts are terrible.
The service is three-fold.
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May 3, 2024
Magan unaydy ishy tap taza room cozy
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1
May 24, 2024
The water was cold in the shower, I had to wait until it warmed up
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1
July 13, 2023
Excellent quality for such a price!
I have already stopped 4 times.
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3
1
July 21, 2023
The administrators are rude, except for Zhanara, the hotel is old, the furniture is all loose, they wash very poorly.
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1
1
August 12, 2022
Friendly staff, good breakfast. I lower the score only for a very famous mattress and a generally "tired" room
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4
2
December 11, 2022
Everything is very good, spacious rooms, helpful staff, I recommend
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2
1
October 17, 2021
Great vacation, I advise you how to stay at home, everything is cozy, calm, clean, thank you gokau))))
I advise everyone this guest house
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4
January 21, 2023
Three-piece on the outskirts, 10 minutes by car to the center, it's tolerable inside, but the mattress is terrible, sagging + for 3 days the room has never been cleaned, not even soap. The Windows overlook the private sector- the dog barks all night, and so every night.
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2
August 17, 2022
Not an expensive hotel . Clear. The food is good breakfast is included
They do not remove garbage from the rooms
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3
November 10, 2021
Thanks, everything was great! Quickly settled in, extended for half a day, delicious breakfast and dinner. Nice staff.
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3
November 22, 2021
Plus, only in the parking lot at the entrance! There was no hot water in the room! And the breakfast was not a buffet, but an egg and pancakes at their discretion. It was indicated on the booking that breakfast from 7 a.m. in fact was ready only at 8:10
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1
1
September 11, 2023
It was cold, almost frozen, the sound of the street was heard all night
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November 8, 2023
The rooms are excellent and the prices are acceptable
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1
December 16, 2022
there was no main light in the room, they forgot to put toilet paper, otherwise it was fine
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2
1
September 8, 2022
very tasty in the cafe, kind girls at the reception, excellent dry cleaning)
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2
1
April 25, 2021
The rooms are cozy, clean, the staff is polite, the location is convenient, I liked everything!
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4
August 13, 2022
Cheaper than everywhere else and very tasty food
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3
October 26, 2022
Great hotel, good staff.
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3
August 28, 2021
I really liked the hotel. Very clean and the service is super!
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4
April 3, 2024
Expensive
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October 16, 2019
excellent price/quality combination. The location is just not very good. The rooms are clean and nice.
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2
1
November 27, 2021
The place is fine, the interior is cool
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4
March 4, 2020
The most terrible hotel . The staff is good, but the hosts are just terrible. They don't pay salaries, they're rude. In general, I do not advise you to get there
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3
1
December 15, 2019
Great hotel. A good breakfast. The location.
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4
August 10, 2019
We were trained in a conference room, clean and cozy.
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3
1
November 12, 2019
New hotel, clean and tidy, but no card payment
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3
1
August 21, 2022
they cook delicious
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3
1