I am disappointed with the store staff and their incompetent service, but the store itself is excellent
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Natalia Fedortsova
Level 12 Local Expert
December 26, 2022
Two stars only for the work of the staff, the purchased perfume, unlike the tester, turned out to be completely unstable. The smell disappears almost instantly. Niche perfumes! The effect was promised for up to two days on the skin, it does not even hold on clothes. The mood from such a purchase is spoiled.
I'm shooting another star. I was promised in the letter that the manager would contact me. I have no demands, but the fact that I was deceived is very unpleasant. Just a formal unsubscription. Working with clients at the top!
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Анастасия Дробыш
Level 6 Local Expert
July 23, 2022
I really liked the store, but for my husband, visiting this institution was a test) A large crowd of people, and the aroma of all kinds of perfumes had a very detrimental effect on my man's nervous system) So guys, if a girl takes you to this store, be ready!)
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Екатерина Дайнеко
Level 6 Local Expert
January 23, 2022
A good place, a huge selection of goods of any price category, the staff always knows where and what is located
They give a discount upon presentation of a promo code from the application
Minus very few points accumulate
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Дарья Стригельская
Level 16 Local Expert
September 26, 2021
It is very beautiful , the prices are adequate, a lot of consultants (unobtrusive and pleasant)
Some products were not on the shelves (only the dough remained), as well as the girl at the checkout was tired and too sharp, I would even say arrogant. But the quality of the products and the staff are generally excellent.
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Татьяна Б.
Level 6 Local Expert
May 4
There are always long queues. And the prices for some products are too high.
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Mary Ка
Level 6 Local Expert
October 27, 2022
I really like the store. A huge selection of care products, decorative cosmetics, fragrances. There are many brands. Permanent discounts and bonuses.
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Liza Kosovets
Level 7 Local Expert
June 25, 2022
a huge assortment, there is always something at discounts at a pleasant price, a convenient way of delivery to other cities of Belarus, ideal packaging for delivering goods
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Ольга Новикова
Level 2 Local Expert
December 10, 2022
They sold a defective product (there was a broken lipstick inside the package, so it was not visible from the outside; later I noticed that there was also a crack on the bottle, but insignificant). According to the law, they had to present a similar one or refund the money, but even if there was a receipt (it was bought 1 hour ago), they said they could not be sure that it was not me who ruined the purchase. There were no such problems in other stores. It is a pity that the Golden Apple does not monitor the quality of goods on the shelves and does not meet customers. Upset
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Ольга Мастак
Level 6 Local Expert
December 14, 2022
In general, the store is normal if you know where and what to look for. But last time, I needed a consultation and I went to look for a consultant. Each girl pointed her hand at the next one and so I interviewed 3 people)) and thought that I would rather order this cream online in some other store
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Анастасия Иваненко
Level 11 Local Expert
August 6, 2024
A great store, there is a good selection of cosmetics from the supermarket to the prof.
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арина корзин
Level 4 Local Expert
August 19, 2024
The golden apple is the best psychologist for women
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Юлия Сенчук
Level 10 Local Expert
August 2, 2022
Great store, great prices, I found everything I need, I am very happy, now I constantly buy there) a very convenient application and constant discounts
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Ирина Чуприс
Level 20 Local Expert
April 28, 2022
It's a good store, but there are a lot of customers. There are enough ticket offices, but because of the crowd, I want to get out of there as soon as possible. The prices are democratic, the staff is polite. The product selection is excellent.
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Предеин Юра
Level 9 Local Expert
April 6
Friendly staff
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Nink
Level 11 Local Expert
May 11, 2022
A large selection of perfumes and cosmetics. It is better not to contact consultants, they are often rude. The prices are different, you can find cheaper ones. But if you need everything at once, then this is an ideal option.
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Наталья С.
Level 3 Local Expert
November 7, 2023
Scary store!!! I went in for a minute, I don't remember anything further, I woke up - I had a package in my hands, there was no money on the card and a feeling of utter happiness!))
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Эдуард Ваксман
Level 7 Local Expert
August 12, 2023
The range is wide, there are brands that are not
available in St. Petersburg. Prices-there is nowhere cheaper now.
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Елена М.
Level 8 Local Expert
October 22, 2024
You can also add more samples to the order
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Ксюша Гетикова
Level 6 Local Expert
December 25, 2024
very heavy crush
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Алина Краснова
Level 6 Local Expert
January 15, 2022
A paradise for those who love cosmetics and self-care. I especially liked the consultants in the perfume department. There is nowhere in this department without them. From the useful: you can install the app and get a 10% discount right away.
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Дарья Жартун
Level 6 Local Expert
October 10, 2023
The staff is very nice, the products are good, but unfortunately not all cheap
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na_geroine
Level 10 Local Expert
January 16, 2022
finally, we waited for the opening of the golden apple in Minsk)
I really like the choice and service, the consultants are unobtrusive and friendly.
prices for fragrances are higher than in Moscow (
for lack of a clear competitor, it is quite suitable
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Halina
Level 11 Local Expert
December 16, 2021
A huge assortment of the first cosmetics hypermarket . I have heard how the guests of the capital are consulted in English. Commendable! In addition to the discounts she received, she left with decent gifts. It's nice!
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Юлия
Level 6 Local Expert
November 22, 2023
I am very disappointed with these stores. The other day I bought a perfume and found a completely different fragrance at home and not a rack. The probes are put original and sell completely different
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Неважнич Неважно
Level 11 Local Expert
February 16
There are always a lot of people
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Неизестный
Level 20 Local Expert
August 27, 2022
A huge perfume store. Nice young staff. The prices are about average in the city (compared with those prices for the product I was interested in) I will not say for everything else.
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Олеся
Level 22 Local Expert
November 8, 2023
An awful lot of people! Uncomfortable! Some kind of artificial hype around this store… Although I am a girl myself and I like to choose, walk around, see this, but it's too much. Not another foot. You can't even approach products and testers, and most of everything can be bought both online and in another comfortable place 😉🤷🏼♀️
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Анжелика Иванова
Level 7 Local Expert
December 23, 2023
The terminal at the self-service checkout is not working, consultants work with children. They don't approach adults.
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Екатерина Киевская
Level 14 Local Expert
February 21, 2022
This is an assessment of the application and customer service in the online store. I ordered a cream, they brought it from 2 times and then it was broken. I ordered delivery on February 2, I am waiting to this day, despite the fact that the money was already taken from me a long time ago. We spent 7 days sorting it out (it's unclear what), after mine! I received an email with a sample application for a refund/exchange of goods. They promise to deliver a new cream in ANOTHER 10 days!!! If you don't want problems, I recommend shopping ONLY in a regular store. Otherwise, you will be like me - pay 60p for the cream and wait 18 days + (I'm still waiting)....
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Ксения Мацко
Level 6 Local Expert
November 25, 2023
very cool cosmetics, there are not only cosmetics but also care, as well as perfumes!!!
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Татьяна
Level 11 Local Expert
October 8, 2024
There is an overabundance of people, and the staff is good
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Оксана Каминская
Level 10 Local Expert
November 17, 2022
I was there 2 times, there are a lot of goods, good consultants are needed, unfortunately there is a problem with this. The first time I didn't get an answer to any of the questions.It's strange for a store like this.I was lucky the second time, Anastasia, the consultant helped a lot!I received good advice and recommendations from her!Thank you, train the staff better!
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Viktory Strovatikova
Level 23 Local Expert
January 2, 2023
A good store, attentive and polite staff who helped me find the cosmetics I needed.
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Adrian Karakul
Level 9 Local Expert
August 24, 2024
It's funny, but there are a lot of people
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Darya H
Level 5 Local Expert
January 19, 2022
The best cosmetics store. Good discounts appear regularly. Consultants will always help. The store has its own app.A large number of testers. There is a large Parking lot nearby.
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Ольга П.
Level 26 Local Expert
December 13, 2021
A good assortment. Prices are high relative to Europe and Russia, and normal relative to the local market. The service is good, responsive and competent consultants
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юлия к.
Level 10 Local Expert
April 9, 2024
A paradise for girls, everything.A very good store)
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Анатасия Хмелевская
Level 4 Local Expert
March 27
huge queues
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Людмила Т.
Level 3 Local Expert
January 23, 2023
A cool store. A very large and interesting assortment. Yes, and you can choose a product for the price.
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Виктория Алай
Level 3 Local Expert
November 8, 2022
The paid order was not delivered on time. Moreover, the consultants cannot determine the location of my order, as well as the delivery date. They say that the order has been transferred to the delivery service, but the order from the Golden Apple has not been received by the delivery service in my name. Unfortunately, there is no clear response from the consultants or an order. Communication leaves much to be desired.
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Дарья
Level 11 Local Expert
December 26, 2021
The assortment is really good and you can buy your favorite products at a good price. BUT the site is slow, constantly lagging, the statuses of orders and products are not updated. The work of the delivery service also leaves much to be desired, canceled the order, specially called back to the support service, rechecked - the order was canceled, the courier calls in the evening and says that he is carrying my vehicle, well, what is it!? Significant improvements are required...
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Эллиот А.
Level 3 Local Expert
October 1, 2024
Instead of a simple set, they put an empty package and two probes on a dubious cream. The delivery time is too uncertain, the support service does not get in touch.
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Ivan Yaskevich
Level 7 Local Expert
March 11, 2024
There are no advantages. It is indicated on the Internet that the product is in stock, but in fact it is not. This has happened repeatedly. The support service is generally a separate topic((. When asked why this situation is, they answer that the site is updated every 2 days ... (Bullshit)... The question of where to file a complaint remained unanswered.
I do not recommend the specified store
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Любовь Гаеми
Level 6 Local Expert
January 23, 2024
The coolest store and with a large selection of cosmetics
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Павел
Level 7 Local Expert
April 8
Expensive .many
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lsv-serg
Level 11 Local Expert
July 27, 2024
There is a lot of choice. But then it's very hard to catch your breath.
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Мари
Level 14 Local Expert
July 26, 2022
I love going there. You can find everything you need. The staff is friendly. There are no queues, the ticket offices work quickly. Lots of discounts and promotions
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Ольга
Level 11 Local Expert
October 13, 2024
A good selection of perfumes. The disadvantages are the very narrow aisles between the rows.
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Дима Никитин
Level 7 Local Expert
June 6, 2023
probably the best store in the Republic of Belarus, the widest selection of cosmetics for every taste))