Golden Gate
Directions
Topkapı – Ulubatlı
660 m
Topkapı
54 m
5 reviews
September 13
We stayed at this hotel on 01.09.2024 - 04.09.2024.
One of the advantages is a good location, the price-quality ratio is 4/5.
But, unfortunately, it is difficult to talk about any advantages when it comes to the lack of security in the room.
On the second day of arrival at the hotel, money was stolen from our room.
The money was not in the safe, but in the linen drawer, which became the main argument in subsequent proceedings - the hotel administration believes that if the money is not hidden from prying eyes, the staff has the right to take it, and the responsibility lies with the guests.
I am now writing my second review of this hotel, as the first one had to be deleted due to pressure from the hotel owner. Instead of an adequate reaction and attempts to help (I do not consider it an attempt to help the fact that they took an explanatory note from us and promised to look at the cameras), the administration raised its voice, threatened to fight and blamed us for everything.
I will not call the entire hotel staff thieves, because there were nice and adequate people among them, however, the money was stolen, the response of the administration was inadequate, which means that this administration is either not ready to admit the problems, or covers the thief.
Be careful.
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June 19
It's good on the facade, by the smell of sewage, bed linen with holes, dust rolling in the corners, it was scary to touch anything, lack of soap, Shower gel, on request, they gave half-empty jars a day later, which saved that they tried to eliminate at least some terrible moments, there is no desire to return there and I don't recommend it. There was no option to move out, either with a financial loss, because the reservation was not directly
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June 29
A very small room and very far from the center, the hotel has expensive coffee. There is no WiFi in the room, only at the reception.But the food next to the hotel is very tasty
See original · Русский