The best place I've ever been! An incredibly cool hotel, a view from the room, varied food, very friendly staff, a rooftop pool, there is a Russian-speaking staff, which is incredibly pleased. If possible, we will definitely return to this hotel.
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viachaslau holda
Level 4 Local Expert
June 19
We had a rest in May 2024. We are gambling travelers. There is something to compare it with.
We do not consider ourselves fussy, we are content with what is necessary. In fairness, I must say that the hotel has a pleasant atmosphere. A cozy, flowered hall. A good menu. Helpful staff. Hair dryer, iron, ironing board and other amenities.
But we had an incident that the inert staff did not solve and nothing was done to smooth out the conflict.
On the day of arrival, we prudently asked when to leave for the beach and back, whether it was necessary to make an appointment. "Everything is OK, come down at 10, at 15.00 back," they told us. As a result, they forgot us, saying that they had to sign up (the same receptionist). Seeing our dissatisfaction, they organized a departure for us. Thanks! But at the appointed hour, they forgot about us again. After waiting for an hour, we took a taxi and paid for it by card.
They agreed with a mistake, but they did not pay the expenses, getting off with promises. And they did nothing to make amends.
Professionalism is assessed not in the daily routine, but just in the resolution of force majeure.
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Aleksandr Parshunin
Level 14 Local Expert
March 12
Good afternoon. This is probably the best hotel in Deira. I think he's worth his stars. The service is excellent. They provide everything they need on demand. Clean and beautiful. The rooms are spacious. The bathroom is large with a bathtub and a shower stall. Cleaning every day. Twice a day, they offer to add water, tea and coffee (there is a capsule coffee machine).The rooftop pool, although small (approximately 10*6), is very good. (Depth 1.4) . The breakfast buffet is excellent. The hotel has an Italian restaurant. There are great views from the roof. If you want to have a good rest, I advise you. I liked the hotel. I'll give you a solid five.