Golden Sands Hotel Creek
Directions
Union
1.27 km
Clock Tower Roundabout
580 m
29 reviews
June 19
We had a rest in May 2024. We are gambling travelers. There is something to compare it with.
We do not consider ourselves fussy, we are content with what is necessary. In fairness, I must say that the hotel has a pleasant atmosphere. A cozy, flowered hall. A good menu. Helpful staff. Hair dryer, iron, ironing board and other amenities.
But we had an incident that the inert staff did not solve and nothing was done to smooth out the conflict.
On the day of arrival, we prudently asked when to leave for the beach and back, whether it was necessary to make an appointment. "Everything is OK, come down at 10, at 15.00 back," they told us. As a result, they forgot us, saying that they had to sign up (the same receptionist). Seeing our dissatisfaction, they organized a departure for us. Thanks! But at the appointed hour, they forgot about us again. After waiting for an hour, we took a taxi and paid for it by card.
They agreed with a mistake, but they did not pay the expenses, getting off with promises. And they did nothing to make amends.
Professionalism is assessed not in the daily routine, but just in the resolution of force majeure.
See original · Русский
October 26
It's a pretty good hotel. The rooms are clean, comfortable and spacious. Good quality full board, although somewhat monotonous. But for that kind of money, I didn't find anything else like it in Dubai. One of the disadvantages is the location. There is nothing to do there, it takes an hour to walk to the nearest cultural and gastronomic places, 15-20 minutes to drive
See original · Русский
April 25, 2023
The hotel is above all praise! Beautiful and comfortable. The staff has always been Russian-speaking. They are polite, tactful and ready to solve any issue. Tea, coffee, water, towels, etc. were brought on request in 5-10 minutes. Cleaning every day, you can turn on an alert about additional cleaning, will do. The room is huge, with a gorgeous view. Climate control cools quickly, you can adjust it to your preferences. Everything you need in the room is there, a blackboard and iron, hair dryer, hangers, safe, toothpaste, brush, lotion, shampoo, conditioner, cotton pads, sticks, soap, razor, shaving cream, nail file - all this is disposable. There are a lot of sockets, including USB, we took our own adapter, we need it for our plug, maybe there is one at the reception. Breakfast is from 6.30 to 11.00, there is a lot to choose from, something new appeared, the cook cooks eggs separately with additives on request, any coffee/tea is also brought by waiters on request. Dinner from 19.00 to 23.00 in the Italian restaurant at the hotel, every day a choice from one not very large menu soup or salad and hot, for dessert fruit or ice cream. The pool is on the roof of the hotel, open until 20.00, small but cozy, towels are given out, there have always been places. Cocktails can be enjoyed at the bar. There is a shower and toilet. There is a gym, small. Union Metro station is a 10-minute walk away. Cost 7.5 dirhams (35-40 minutes) to the Marina area, to Burj Khalifa - 5 dirhams (15-20 minutes). We bought Silver cards on the subway for 25 dirhams, there were 19 dirhams on the account. Trips are paid at the exit from the subway. The golden market is a 35-minute walk along the embankment.
See original · Русский
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