We contacted the "City of Comfort" in an emergency — the hot water pipe burst in the evening, on a day off. We called the control room, they answered immediately, without waiting. Within 40 minutes, specialists arrived, quickly shut off the supply and fixed the leak. We worked calmly and carefully, everything was explained. I was very pleased that I didn't have to wait until Monday. Thank you for your promptness and professionalism!

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Клачкевич Д.

Level 2 Local Expert

A terrible organization. They do not fulfill their obligations under the contract at all. According to the results of the last heating season, it turned out that my heat meter was not working. According to the results of the recalculation, they put up a + to the amount paid, although a year earlier there was a significant minus. Back in August, I made an application for the repair of the meter. They said when the heating was turned on, a specialist would come to check the readings and look at the bills. No one came. I'm calling the control room. And in response to me, they have a lot of calls now, wait three weeks. A month has already passed since the beginning of the heating season and the filing of the application, but the "comfort" has not appeared.

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Даниил Жинько

Level 2 Local Expert

Fast and high-quality work, and most importantly timely, as it turned out, helped to avoid further serious consequences in the operation of the system! Thanks!!

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