Gorodskaya poliklinika № 11

Rating 4.0
870 ratings
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257 reviews

Level 4 Local Expert
December 18, 2024
We moved to this area recently. I came a couple of times, everything was fine according to the doctors. They will tell you everything, explain everything. Polite and understandable. But the woman who gives the photo and the reception (most of them) are not very polite people. When talking, they express themselves as if you are the one who should find the card and tell them where it is. They even managed to lose it, but then they found something that pleases them. As a result, all impressions of the hospital are spoiled, maybe which vitamins to drink? So as not to be so nervous, since the job is so difficult.
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Level 3 Local Expert
April 18
I would like to sincerely express my deep gratitude to the head of the gynecological department, Stepanenko L. V., for her competent and qualified help, for her responsiveness and friendly attitude. I wish you all the best and only grateful patients!
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Level 7 Local Expert
January 13
There is a good clinic, close to home, but unfortunately there is no such doctor or psychiatrist in it. I supplement the review, they also do not have a neurologist, which is a pity, and half of the necessary doctors have been going on there lately, sometimes they lose their cards, sometimes they cannot make an appointment properly, instead of referring them to a neurologist in another clinic, they send them to therapists countless times and prescribe pills thanks to which you can close your eyes to the problem, but there is no way to solve it. Sometimes there are good doctors. There's also a red-haired girl at the reception who constantly rolls her eyes at the sight of people, and she doesn't know how to communicate at all. I don't understand how she got into this job at all with such an attitude.
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Level 2 Local Expert
March 17
She complained to the therapist about stomach problems (specialist Babaev), asked to be enrolled in FGDS, sent for tests, and after the results of the tests, she prescribed a cough medicine. Re-signed onto the track.For a week, she said it didn't help - she prescribed cough syrup. :D Went (for the 4th time) to another doctor, Plytkevich, and prescribed normal pills the first time. It turned out that they have a huge queue for FGDS. Apparently, the first doctor prescribed useless treatment precisely for this reason. Why couldn't you just say, "We have a long queue, go to a paid clinic." Why was there all this circus?))) So the impressions are twofold.
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Level 2 Local Expert
May 22
The clinic leaves much to be desired, in fact, doctors' appointments per person take 15-20 minutes, and it's impossible to get a ticket to a therapist, you can continue to sit in line for 3 hours with a temperature below 39 and no one will care, although there are people who are given coupons, which is very strange if you want to cure it's okay to have a cold, but if you have more serious problems, it's better to spend money and go to a normal specialist who at least knows what tests to prescribe for inflammation of the lymph nodes))). What else pleased me was that if you don't have a fever, then you're not sick and you can forget about sick leave.Thank you for not giving me qualified help with lymph nodes!!! And the "doctor" is a surgeon from 311 rooms who does not know drugs other than penicillin and is looking for an antibiotic on the Internet, a separate respect! You almost killed my liver!!😍
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Level 6 Local Expert
June 5
The clinic is simply the best. I joined it to be serviced, and I am very pleased. The doctors, though young, are experienced. Everything is always clear, on time, there are no queues. Just a huge plus
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Level 3 Local Expert
February 5
The most terrible clinic!!! Dad had a problem with his toe, and the thing was, he cut off a little lobe on his finger, they did bandages that couldn't be done categorically, and they poured iodine, put MEKOL ointment, etc., As a result, after 2 weeks, dad's bone just rotted in his finger!!! THE RESULT IS HIS (TOE) CUT IT OFF!!!! They recruited twos, up to the heads. you can't get to the doctor, he's just stupidly always absent from the workplace. I will contact the Ministry of Health to ensure that such "specialists" are not allowed to work!!! It's just awful!!!
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Level 3 Local Expert
January 29
Thank you very much to the medical staff of this clinic for the cleanliness, attention and understanding that you give us every day. For your hard work and patience, for your professionalism and responsiveness.
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Level 12 Local Expert
October 7, 2024
This is not the first time I have come here to undergo a driver's medical examination.I really like going through the commission here. Everything is thought out, by appointment (there is an option of electronic recording or by phone), the medical examination itself without long queues, without nerves, without unnecessary unnecessary movements. Special thanks to the registrar, who provides competent qualified assistance and helps answer questions regarding the passage of the commission.
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Level 4 Local Expert
January 17
I went to the clinic for an extract from medical documents, the doctor in the pre-medical office turned out to be completely incompetent, called someone and told them to wait in the hallway, they would call me, after waiting for 40 minutes, I went back into the office and only after my insistent request, they remembered about me and started studying.As a result, I only came to get a statement, but I spent almost 3 hours there.Terrible attitude!!
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Level 7 Local Expert
March 31, 2024
I really like our clinic, thank you very much to all the staff, the best district nurse at the site is Svetlana Mikhailovna Stitch, site 9. Gynecology is excellent, Lyudmila Viktorovna Stepanenko and Irina Andreevna Borisovich are the best, the midwives are the most attentive. Optometrist Mikhnevich Galina Evgenievna is the best specialist, there are very few of them.
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Level 8 Local Expert
December 11, 2024
A wonderful clean clinic, friendly staff! Very tasty coffee in the coffee machine!!!
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Level 8 Local Expert
February 3
I live in this area. Doctors are trying, they are treating. But there are not enough specialists catastrophically. Therefore, queuing, phoning for help or calling a doctor can take hours to get through. But the doctors are not to blame, it is very difficult for them.
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Level 8 Local Expert
December 17, 2024
An ordinary, standard polyclinic. The problem is the lack of specialists, ordinary therapists, it is possible to take a ticket and get an appointment, but you still just stand in line.
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Level 6 Local Expert
May 30
I was at an appointment with Mr. Minutka The angry, tired doctor I regretted my choice of profession If you don't want to work, don't disgrace the status of a doctor, they come to you for help, but they meet a hurricane of hatred
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Level 6 Local Expert
January 23
Ketsko G. And the doctor's assistant came to the house on call (complaints of weakness, temperature 38.6 in the morning. I stayed up all night 39). She arrived at 2:30 p.m., when her daughter had already drunk ibuklin to bring down her temperature and get some sleep. Naturally, ibuklin brings down the temperature! No, you had to put up with it, even if you were unwell before the doctor came to fix it. She didn't give me a sick day. I sent the girl to the clinic. She can't walk by herself, she's very weak. We called a taxi and got there. They passed the tests, and the temperature naturally began to rise again. At the clinic, she started shivering again. We got to a competent doctor and were discharged on sick leave. Let's go get treated. But so many nerves were frayed. My blood pressure jumped. My daughter is shocked by this attitude.
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Level 5 Local Expert
June 4
A normal clinic is like everything in our city.I did repairs there in the nineties, well, we drank alcohol with the men, of course.
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Level 7 Local Expert
July 31, 2024
The staff is polite and very active, they are always happy to help and prompt, they meet with a smile and are always courteous to visitors and patients.
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Level 4 Local Expert
June 10, 2024
One star I think they are worthy Doctor, if a patient comes to you, trust you, then you must be worthy, but unfortunately some doctors in this clinic are not worthy They don't want to listen to the patient, they ignore them But please excuse me, Penkal.That is, everything that is written at the top does not concern you at all.You work very, very well, if it were possible to put a star separately for you, I would put 100 stars I wish you success and career growth)
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Level 2 Local Expert
April 4, 2024
There are no specialized specialists in the clinic. She treated with shoulder pain, the diagnosis was bursitis. My shoulder has been hurting for the third month from January 25th to today, April 4th. I am asking for a referral to a rheumatologist at the 6th central polyclinic on Ulyanovsk. The doctors are cooling off there, unlike our 11th. An old rheumatologist prescribes a standard anti-inflammatory drug, plus vitamins. That's it!!! Stop the treatment. The pain in my shoulder is unbearable at night, today is 71 days since the pain. I did an MRI of the shoulder on my own, the result was a rupture of the supraspinatus tendon. And where are the specialists? They just don't exist. Standard treatment (massage, tests, thermal and water treatments) This is please. Do not count on more in the clinic! We are our own doctors and we treat ourselves. And so the clinic is good, hardworking medical staff and it should be noted that they have never refused admission without a voucher. Thanks to our doctors!
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Level 9 Local Expert
May 17, 2024
A good typical city polyclinic. It is quite new and modern. It has its own pharmacy. But, as in other polyclinics, there are typical problems with getting coupons to the doctor, long queues and a shortage of specialists. But , as it is
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Level 4 Local Expert
April 21, 2024
I'm silent about the clinic, I can't say anything good for today, to take a ticket to a therapist is a problem. On the 22nd, coupons are issued for the next month, but I had to yesterday. A pre-medical office for emergency care or to write out a referral for tests. I can't just get on the waiting list for joint replacement surgery. There are no coupons for a therapist, but he must prescribe concomitant diseases. Tomorrow is April 22nd, I'll go early in the morning, maybe they'll sign up for the month of May. That's the story.
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Level 10 Local Expert
April 25
The clinic is serviced by registration, and every year something new is changed, repairs are underway.
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Level 4 Local Expert
September 28, 2024
Many thanks to the doctor Ketsko Galina Alexandrovna.for the professionalism in your business , the human approach, and the help provided !
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Level 14 Local Expert
May 18, 2024
It is unrealistic to take coupons to some doctors. Although there is an electronic queue, the crowds have not gone away. Doctors also know how to go into the sunset during the reception - fortunately, I live 2 minutes away and can go home instead of waiting in line. But I can't imagine how people who live on tolerate it. The doctors themselves brighten up the situation a little (an ECG - top specialist).
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Level 3 Local Expert
November 16, 2023
One plus for me is that the polyclinic is nearby. Nobody wants to work there. The turnover is constant. They close the sick leave as per the instructions. Once I asked not to close, because I had to go to the MREK the next day on the issue of disability...., the answer is: "You have a sick leave for ARVI, not for your back. 2-case-it seems like an adult, you understand that you need to go to work, but if you just started letting go, it doesn't mean that I'm ready for work and defense. They gave directions for procedures.... when should I go to them, if we assume a 2/2 schedule. You explain everything to them at the reception, but it's okay that I get the goods on the cold ramp the next day. My wife, when the Covid began, until she did a CT scan for a fee, they did not believe that she had such a diagnosis, they sent her to the PROBE. A person who has practically no immunity today, and he does not want to go to this institution, and just suffers from swallowing antibiotics, thank you for saving our budget in the country to which We pay taxes.
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Level 6 Local Expert
May 16, 2024
A good polyclinic is operative doctors, especially young CHLH surgeons. My son was at the reception and everything was done quickly .It's painless. We need more of these doctors
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Level 6 Local Expert
November 16, 2023
The polyclinic is updated after repair. The employees of the card issuance registry are very often rude, But unlike them, the employees of the help desk are very delicate. The medical staff is different.But I would like to mention very much the head of the terarevtic department Penkal Tatiana Vladimirovna is a highly qualified specialist, a sensitive attentive and friendly doctor. The endocrinologist PlotnikovaTatyana Alekseevna is a professional, polite, tactful and disposes from the first seconds of reception. My rating is 4. Be healthy.
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Level 11 Local Expert
April 19, 2024
And here I am again, in polyclinic, 11 city, for metallurgists. But to the surgeon. A madhouse . The ticket is for 9.15. The time is 9.25. People did not pass who signed up for 8.30. Med.The nurse says the doctor has been working since 9.00. Wait. Judging by the reviews of previous visitors, everyone is respectful. And here there is no respect for patients on the face.. Dear chief physician of the hospital, you will put things in order.
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Level 5 Local Expert
February 29, 2024
Very good staff, everything is fast and clear. There are no queues. The only thing was that they couldn't find the card for a very long time once, even by last name and first name, but there was a simple misunderstanding
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Level 16 Local Expert
December 17, 2024
A good clinic. Cleanliness, order, and proper treatment of patients.
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Level 5 Local Expert
January 23, 2024
The polyclinic is like all medical institutions. Thank God a more or less modern renovation has been done. As everywhere else, there are pleasant and polite doctors and staff, and tired and angry people meet.
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Level 16 Local Expert
September 25, 2024
I can only leave a positive review! I had to apply a couple of times.Everyone is polite and calm.I solved my problems without hassle.
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Level 2 Local Expert
November 20, 2023
I am a rare patient in paid clinics, because I have been served in this clinic for 10 years, I am very happy, almost without any special jambs, and if there were, they tried to fix everything quickly and help. and competent doctors came across and everything is fast and accessible enough. I am very pleased with her!
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Level 2 Local Expert
April 14, 2023
I thank nurse Svetlana Stitchko! She's a helicopter, an airplane, a rocket! She is competent in any matter. He will always help and tell you. Sometimes it seems that it is better to go to Svetlana than to a doctor. Thank you very much, Svetlana Mikhailovna!!!!!
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Level 3 Local Expert
October 17, 2024
Everything is great, but the impression is spoiled by a well-fed old receptionist, who begins to be rude and sarcastic to polite questions.
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Level 2 Local Expert
April 2, 2024
Last night, my husband was at a reception in room 317. The reception was conducted by an elderly doctor. I didn't let the thermometer hold, the thermometer beeped when I left the office. She looked at her throat without glasses, although she wears glasses. And in general, what kind of treatment is what you want and what do you want. Go to work. That's how they treat us
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Level 4 Local Expert
April 17, 2024
I went to the help desk, asked for information, asked to wait, more people came up, a queue formed. All this time, the help employee was flipping through videos on the Internet, which the whole queue was listening to. I never found out what I wanted.
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Level 12 Local Expert
July 25, 2024
Half of the doctors are missing from the clinic, and there are frantic queues for therapists. I did a certificate, from the whole list there was only a surgeon, an ECG and an optometrist with a therapist.
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Level 4 Local Expert
February 23
If you feel very bad on Sunday, then only prayer will help you.
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Level 6 Local Expert
December 6, 2023
I wish everyone a clinic like ours, everything is available, I am always sure that you will visit a doctor, even if you did not get a coupon. Doctors have never refused admission. There are a lot of male doctors from other countries, they are attentive and friendly.
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Level 13 Local Expert
December 28, 2024
There are always huge queues, there are not enough specialists, and as for not taking a doctor's ticket at all or standing in line for 2-3 months.If you don't want to wait for a ticket, go to the medical center and pay.
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Level 6 Local Expert
March 3, 2023
I would like to express my deep gratitude to the doctors and nurses of this polyclinic for the attentive and friendly attitude towards my father Bobrikovich V, M. when contacting. They helped with coupons, information, and receptions. Our family expresses special gratitude to: Danisevich M.I. Shemanskaya G.M. Stitch S.M. Poplavskoy I.V. Basai I.B. Vyaznitova A. Good health to you! Good luck in your difficult but very important work! Well-being in everything!
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Level 8 Local Expert
February 23, 2024
It's a small building, very cramped in the corridors. The queues are huge, the rooms are not ventilated and it is very stuffy. The doctors are friendly, understanding - they compensate for the shortcomings of the building
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Level 10 Local Expert
December 29, 2023
I don't even know what to write or how to describe it. Young doctors do not want to work, nurses do all the work for them, for which I thank them very much. Doctors' assistants do even more. I hope everything will change...
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Level 7 Local Expert
May 2, 2024
The therapist was surprised to say that she did not need to be tested for HIV and hepatitis annually, and provided that the analysis had not been given for 5 years, she refused to carry out everything exactly. This is the first time I've come across this
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Level 7 Local Expert
April 19, 2024
It's amazing how few people have been around lately. But often the pediatrician does not give further sick leave even if you have obvious symptoms of the disease. Otherwise, a typical polyclinic
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Level 6 Local Expert
November 29, 2023
If someone needs a driver's medical certificate, then you are here. If you have all the tests, fluorography and other papers, you will receive a certificate in one hour. Ito, it takes 20 minutes for doctors, 40 minutes for all sorts of scribbles and filling out papers.
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Level 11 Local Expert
November 24, 2023
A good clinic! There are all doctors, all smart and good! Compared to my previous 21st polyclinic, this one is just heaven!
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Level 4 Local Expert
June 6, 2024
I came with an injury, and the surgeon and traumatologist work in the second shift, I was sent to the hospital, why such a polyclinic?
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