Gorodskaya Poliklinika № 17

Rating 3.2
1424 ratings
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377 reviews

Level 3 Local Expert
December 31, 2024
The elevator is not working
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Level 2 Local Expert
January 31, 2022
January 31st The staff does not work at all, therapists do not work according to their work schedule, but go to those shifts that they like (although the help desk (the help desk misinforms and knows nothing) says one shift, the therapist came to another. And so it has been 2 times in a row). The consequence of this is that there is no coordination of workers at all in the hospital. The administration is on the sidelines and stupidly does not work, as well as therapists who do not want to receive patients or people who want to get a conclusion. I feel very sorry for myself and other people who are assigned to this group. I don't know where the regulatory authorities and the hospital administration are looking. (This is my purely personal opinion and value judgment).
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Level 2 Local Expert
December 27, 2021
A terrible clinic , a boorish attitude from the registry, from the doctors. Long queues. I stood for 5 hours, as a result, I only wasted my time, because when I finally got to the office, the doctor said to my complaints, "Of course everything is fine, but what is bothering you right now? If you're feeling fine right now, then why did you come at all?" To be honest, this is not what I expected to hear from the doctor, in their opinion, we probably should come in a half-dead state. So not only is there a disgusting attitude towards people, but apparently doctors do not understand at all what they prescribe and in what dosage they need to prescribe medicines. I came about the disease, the doctor prescribed me 3 doses of the drug, although the instructions say that you need to take it once. Well, I think that's what a doctor is for, he knows better. So I listened to the doctor that on the day of taking 2 doses I was suffering from an overdose. And from this negligence of the doctor, I reap the consequences and am still being treated for them, it's good that only in paid clinics. In this clinic, you will not be cured, but only crippled.
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Level 6 Local Expert
July 29, 2022
A polyclinic, like everything in the city of Minsk. The staff are kings and queens. Long queues, and sometimes boorish attitude towards people. Although there are adequate specialists in this realm of darkness. I come here rarely, in case of, well, an urgent need.
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Level 10 Local Expert
June 22, 2022
Queues are the main problem of the polyclinic. I am pleased with the electronic queue for blood donation and the treatment room. It would be ideal if the specialists were also established, invited by numbers, and not who in the queue swears louder. Good dentistry, with the rare exception of doctors. A lot of additional services.
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Level 6 Local Expert
August 18, 2023
There is a shortage of medical staff, you have to sit in queues for an hour or more! In the heat, it is impossible to stay in the corridors because of the stuffiness.
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Level 7 Local Expert
December 27, 2021
Disgusting attitude towards patients! If a person is not attached to a polyclinic, then you can score on the patient! On December 14, they came to take tests for covid, because she was a level 1 contact. After 3 days, I called to find out the result. It turned out that no one knows anything! Who came? What did you take? 16.12 I called the doctor again. Came. I took the analysis and the application for attachment. She didn't prescribe any antibiotics. Only vitamins. She did not sign the requirement to comply with the rules of conduct in self-isolation. 17.12 they called and reported that the test was positive. They didn't assign anything to my complaints about pain, and they didn't send me for tests. When I came to the reception on December 27, it turned out that I was not in the database! Where is my statement then, where is the description of my illness? The hospital has a diagnosis of j06!!! How's that??? Acute upper respiratory tract infection?) The therapist just listened and sent me for urine and blood tests. I did not look at the throat, at least because of the indicated diagnosis. I didn't check the saturation and temperature. What is this all about??? I will call the hotline of the Ministry of Health!..
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Level 11 Local Expert
January 26, 2024
Very overloaded. We need more offices and doctors. Very long queues at the clock
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Level 7 Local Expert
August 9, 2023
A place where there has been no repair since the 80s. Half of the staff does not understand their duties exactly as well as the appropriate upbringing
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Level 13 Local Expert
March 3, 2022
Today I was on sick leave at the polyclinic with Dr. Lugovtsova. I have never seen a more indifferent doctor to patients. I came early. She was very outraged by this, and even the fact that I was not well for some reason made me even more angry. When she asked about diseases of the endocrine system and I replied that I had insulin resistance. For some reason, she was very surprised and said this could not be. In general, the impression of this doctor is terrible. But Dr. Mikhailova and Kaminsky are very attentive and polite, and tactful.
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Level 8 Local Expert
February 20, 2022
If the theater starts with a hanger, then this clinic starts with a queue. There is a queue to the wardrobe, a queue to the reception, a queue to the elevator, a queue to the doctor's office. And it's not just now at the time of covid, it's always been like this here. The clinic has already seen major repairs and the addition of an additional building, as well as the replacement of elevators. There are electronic queues in some places. There are great specialists among the doctors, but it can be difficult to consider them the first time. Take care of yourself and don't get sick!
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Level 4 Local Expert
July 26, 2023
a disgusting place is the worst polyclinic in the Republic of Belarus, they can't do anything qualitatively, the Ministry of Health will get to you soon
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Level 6 Local Expert
December 5, 2022
I recommend the therapist Tsedrik T.M. A good specialist, he will listen carefully, give a conclusion, prescribe treatment, send for consultation or write out directions for tests.
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Level 2 Local Expert
March 23, 2022
I express my deep gratitude and low filial bow to Yulia Vladimirovna. The highest professionalism, sensitive attitude to the patient. Thanks to a correct diagnosis and, accordingly, timely treatment, my MOTHER, Anna Martinovna Akulich, is 84 years old. alive and well. Yulia Vladimirovna, thank you for your heartfelt kindness!!!
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Level 17 Local Expert
March 31, 2023
A normal clinic. There seem to be a lot of people, but doctors work quickly and professionally.
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Level 5 Local Expert
November 22, 2022
Lugovtsova Irina Semenovna is a neurologist, as well as a disgrace in the field of medicine. He laughs, is rude and shouts at patients' complaints. Alive? so healthy! So what, what hurts? On what grounds did you come here at all? I experienced a cultural shock from inappropriate behavior at the reception. No help was provided, only from the third request and complaints that I was in terrible pain, she came to examine me, touched me a couple of times and goodbye. In connection with this situation, two complaints were written to different competent authorities. I really hope that from now on people will not be treated like animals.
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Level 6 Local Expert
April 26, 2024
We passed the tests, everything is well organized
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Level 3 Local Expert
January 28, 2022
I would like to express my gratitude to all the staff of the 17th city clinical polyclinic from the nurse to the management. Thank you for your hard work! Especially during the pandemic. For your patience and even self-sacrifice! Those specialists who work in the "red zone". Thank You All!
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Level 2 Local Expert
October 4, 2021
I have not received such a boorish attitude over the years of service in this clinic. The situation is as follows: I am pregnant, I got sick with COVID. In addition to the fact that I was absolutely not treated in any way during the 2 weeks of my illness ( vitami c and copious drinking ) so the brigade also forgot about me (yes, that's what they said on the phone, they forgot to come to you! FORGOT!!!)And I've been waiting for two days for them to get to me! And the tests and smears at the first contacts (husband, father) were said simply and clearly it would be bad for the therapist (by the way, I infected my husband and he too +) but there was no treatment.. So also when it came to the extension of the sick leave and the next call of the brigade to the house , they told me not to wait , they might not get there ! Do you see a lot of calls ... do you think this is normal?! And try to get through there again, but how do they communicate with you, as if I should come to them and they have been waiting for me for a week or two, and in pompous tones. I will not leave this situation like this, I understand perfectly well that there is another wave, a lot of patients, the same number of calls, but I deserve human attitude and treatment!!!
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Level 10 Local Expert
March 3, 2023
It feels like the specialist is in his place. Thank you for your hard work, for your attention to detail, and for your professionalism! And be healthy!
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Level 16 Local Expert
June 10, 2022
It is difficult to make an appointment with any doctor in the queue. In one of the offices of specialized specialists, two patients are admitted at once! I.e., sitting at the doctor, you tell your intimate moments to someone else and listen to someone else's complaints. To put it mildly, it is not ethical.
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Level 2 Local Expert
October 8, 2021
Thanks to the doctors of the "Red Zone" for their teamwork, professionalism, and participation. and kindness. Thanks to the doctor of the X-ray room- Shapiro O.S., she saved my life with her human attitude and prompt solution of the issue
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Level 10 Local Expert
March 30, 2022
The service is fast and good, queues pass quickly. But there are disadvantages of course. I was especially outraged that they leave numbers on the site that cannot be reached. Today I tried to call a doctor at home, I called the specified numbers:one got in the wrong place, 2 are unavailable. SPECIFY THE EXACT PHONE NUMBERS!!!
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Level 8 Local Expert
February 24, 2024
A modern polyclinic.but there are few specialists
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Level 5 Local Expert
February 14, 2024
Very good. The orthopedic doctor is very good
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Level 13 Local Expert
October 30, 2023
Yes, in general, everything is not bad for the polyclinic. Only the medical staff is a bit rude.
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Level 8 Local Expert
November 17, 2022
I don't want to write bad reviews, but the clinic is so overloaded, it's just a nightmare, fortunately now there is an opportunity to go on insurance, which happens more often
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Level 3 Local Expert
December 27, 2023
There is no doctor at home, 1000 people in queues, everything is sticky, dirty 👎
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Level 9 Local Expert
November 30, 2023
It's disgusting, you just can't get to the doctors! And especially to the traumatologist!!!
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Level 5 Local Expert
February 5, 2022
Yes, there are queues, but this is because of the large population. It is possible to take coupons, doctors, in particular, are narrow, professionals. Many thanks to the head of ophthalmology - she helped to quickly cope with redness of the eyes.
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Level 5 Local Expert
November 23, 2021
I would like to thank the staff of the polyclinic for their teamwork. During the illness, I did not see any negativity in the service, if there are queues, they will be redirected to another doctor, everyone knows their job clearly, no one will close your sick leave without positive dynamics of the disease. Thank you
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Level 5 Local Expert
April 9, 2024
There is a greater potential of the polyclinic...
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Level 8 Local Expert
November 13, 2022
There are a lot of people, long queues. Sometimes you need to visit a specialist or a doctor, but when you think about how long you have to sit there, then you don't need anything (
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Level 3 Local Expert
May 12, 2022
It's just awful! I've been trying to make an appointment with a dentist for 3 days now, I've been calling since 7 a.m., they tell me that the connection is impossible! And when they raise it at 7:30, there are no coupons anymore! I can't go to the clinic in the morning, because I work from 6:45! And no one knows what to do! It's just utter horror.
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Level 7 Local Expert
June 22, 2024
There are no good specialists.
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Level 6 Local Expert
January 25, 2022
I haven't seen such clinics yet. What a terrible attitude to people.?! My husband has a fever. We called a doctor at home, we have been waiting for him for the 3rd DAY. There is a small child in the house, you never know what can happen. We call to clarify when the doctor will come to us, they feed us breakfast. Sometimes the queues are huge on the line, or they are simply dumped.
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Level 10 Local Expert
March 9, 2024
Dentistry is good, the queues are long
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Level 10 Local Expert
July 2, 2022
You have to have strong nerves here.. Well, a little arrogance... Don't be surprised if they lose your card or chase you around the offices. Even if you somehow come in sick, then get ready, they will tell you that you are completely healthy
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Level 7 Local Expert
April 24, 2022
A good large multidisciplinary clinic. The staff is mostly polite and professional
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Level 8 Local Expert
February 17, 2022
Thank you for organizing the work during the pandemic. I got sick with a popular disease, I came home twice. The hospital closed in 20 minutes. (Therapist, head, registry, therapist again, and registry again). I'm shocked myself! Maybe it's a parallel reality
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Level 2 Local Expert
February 16, 2021
On sick leave. On Thursday, I did a fluorography (myself.The doctor looked at what the picture was for October, said don't do it now!) On Friday, after looking at my picture on the computer, the doctor said that I had bronchitis. I listened and confirmed that yes. She prescribed antibiotics. To take more tests on Monday and an appointment on Tuesday. And here I am at the clinic. It's quiet under the office, the door is closed. The receptionist said that she was on visits (although there was an appointment at the clinic after lunch!). I went to another doctor. I took the fluorography response the day before. It said that everything was fine, the pulmonary fields were clean.How can this be????? I asked at a doctor's appointment to look at the result of fluorography on the computer (from some conclusions, the doctor on Friday "looked out" for bronchitis and "listened" to it too.) The therapist said that everything was clean, but to my perplexities she said, "go to the doctor who saw your bronchitis and ask her. Maybe she told you this from someone else's analysis." Despite the fact that I have 10 days since the opening of the hospital, the temperature rises in the evening (I told the therapist about this), the hospital was closed, everything was super (even in space). Healthy. And the fact that the temperature jumps is, it turns out, normal. But after I "found" bronchitis from nowhere, and the very idea of reading the result from something else examination, I already doubt the normality of the tests. I don't know what leads to such patient appointments, but I have a firm opinion - the whole attitude towards the patient can be expressed in one word - отъ@..ись . I'm sorry for my French.
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Level 19 Local Expert
May 26, 2022
When undergoing a medical examination, specialists and doctors cannot properly explain how and what to do. Where to blow, how to blow, as if I go through a medical examination every day
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Level 4 Local Expert
April 14, 2022
An ECG is a very big problem to do, they hung up the screen to no avail, 308 payers go out of turn, 304 accepts or does not accept, really it is impossible to make an office 203 for payers so as not to anger ordinary people.
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Level 11 Local Expert
June 26, 2022
A standard district polyclinic. It is inconvenient. Lots of stairs. It's cramped inside. There are few places to wait. It's organized strangely. Some things are completely incomprehensible to logic. The waiting time is long and very long.
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Level 15 Local Expert
October 12, 2022
What kind of boorishness is working at your reception and on your phone? Well, this is a disgrace! how not to come / call forever dissatisfied with everything, everything is wrong with them! where does the head doctor look when he recruits such staff? the face of the clinic. as a result, I don't even want to go into this redneck, it's better to go to private ones for a fee, no matter how much it costs, than to rattle my nerves here.
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Level 4 Local Expert
January 17, 2022
Disgusting attitude. A doctor was called to the house, the intercom is working, but the bell is not. No one rang the intercom, no one knocked on the door. Two hours later it turned out that the doctor had quietly written a note that the door had not been opened. And it turned out only after a second call to the clinic.
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Level 6 Local Expert
December 20, 2021
You don't like the building itself, you can get lost and get lost for a long time, not all elevators from all wings of the building go where they need to go. I turned to a neurologist, I don't remember the name of an elderly woman, a very disgusting person.
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Level 11 Local Expert
February 9, 2022
A place where it is better not to go , queues are 6-8 hours straight for a working day , doctors just don 't have my words, everyone has their own treatment , but they don 't really look at it , and you can go crazy in the queue , my last time was 9 hours 🔝
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Level 12 Local Expert
July 5, 2021
One rudeness. Both from the registry and from the doctors. And the head is a separate story. A young girl who can't even measure blood pressure. I got sick, came to them, sat in line from 8 a.m. to 9 p.m. , and they "gently" sent me, went to this manager - too, sent me. the next day I went to the toll booth, there was a crown. That's it, guys. And at the reception desk , drunk people are sitting around having fun. Never set foot there again in my life .
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Level 5 Local Expert
May 18, 2022
Wonderful super clinic. A delightful question from a therapist : "Why did you come? Over-the-counter pills can be purchased." After the cardiac emergency....
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