I called in advance, agreed on the calculation of the cost, I send them layouts and in response, silence has been for more than 10 days. My messages are ignored. That is, they did not give any refusal or any feedback. What can I say, customer orientation is "at the highest level"…
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Яна
Level 2 Local Expert
December 28, 2021
I have printed certificates 2 times
The first time everything turned out fine
That 's why I applied for the second time ...
I asked in a telegram if I could send a file .they answered yes
The photo layout clearly shows that the color of the certificate is black
When I came to pick it up and saw that it was brown, I was upset...
at my claim, they said:what was sent was printed.
And you need to study on their website in what format to send
them OK ...
So what is the master there for then??if it can't indicate that the color will be different, why couldn't I have been told in advance that I had dropped it in a different format?
It's my fault that I didn't read the article on the site
Although no one told me about it.and I don't have to know that as a client.
But why the POLITE printing company did not indicate to me that there would be changes in color , I cannot understand
Since your site says human-oriented....SO COMMUNICATE WITH A PERSON
Photo below: the certificate that should have been (black), and which one was printed (brown)
Correspondence
And a pixelated eyebrow
I do not recommend it