The hotel has a 4-star rating, but:
The information on the travel agency's platform about the hotel is not reliable:
1) the location does not match: the entrance and the sign are not from the corner of the house, but from the street. The street is like a market: very noisy, bustling, dirty. 2) At the entrance, they tried to move into a small, cramped room with a double bed
3) the number of towels did not correspond to a 4-star hotel (there should have been 4 per person, but there were 2).
4) the walls of the room are dirty and torn wallpaper in places
5) there is no gym as stated.
6) all spa services for an additional fee
7) water and coffee in the room were not replenished
8) when cleaning the garbage, they forgot to remove an overflowing bucket of garbage in the toilet
9) there was a problem with the safe, they could not solve it for a long time. Three different employees came
10) view from the room window: the windows of the neighboring house at a distance of 1.5-2 meters
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2
John
Level 16 Local Expert
June 30
Very small rooms. Breakfasts are extremely scarce. If your goal is tourism, not shopping, then you will definitely like this hotel.
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info 24
Level 8 Local Expert
January 19
A pleasant hotel located not far from Alsofia! In a very convenient location and for transport
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1
Максим Пашук
Level 17 Local Expert
May 12
A good breakfast. Eternal problems with electronics, the safe does not work, the air conditioner
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Анастасия Б.
Level 5 Local Expert
May 2
Great hotel, good location!
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Куаныш Бегов
Level 7 Local Expert
April 22
The hotel is nice clean friendly staff
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Анастасия Александрова
Level 19 Local Expert
March 31
Well, such a thing. Not 4*, but a solid 3*. It's dirty, torn laundry, and they only vacuum when you tell them to.
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1
Айдар Шаймуханов
Level 10 Local Expert
July 10, 2023
Хорошее расположение, прилично для этой части Стамбула
1
Колпаков Роман
Level 8 Local Expert
January 9, 2021
Шикарный отель. Номера не очень большие, но в шаговой доступности от Айя-Софии и Гранд базара. Великолепный персонал очень внимательный и клиентоориентированный.