Grand Cevahir Hotel
Directions
Çağlayan
1.04 km
Çiftecevizler
340 m
36 reviews
December 5, 2024
Nice old place…
Stuff was good, food was ok
I think needs some refreshment
May 22
We stayed at this hotel from May 12 to May 17, 2025. The location relative to the metro is unfortunate, you need to go far uphill. The breakfasts are meager and monotonous, not a single dish has changed over 5 breakfasts. The interior is decent and pleasant. They try to ensure security, you can use your key to get only to your floor or lobby.
But we had an incident there, I bought an amer handkerchief, put it on the sofa and we went about our business. When we returned in the evening, we didn't understand a bit, because we seemed to have cleaned the room, but there was nothing cleaned except for the beds made and pillows hidden for some reason. Even the pea peelings remained in place.
Looking around, I realized that there was no handkerchief. We looked everywhere - no. They started calling the reception, but we didn't get an answer 5 times. I had to go down. The manager didn't show any sympathy, like, they'll figure it out tomorrow. And we're leaving tomorrow. We began to demand that something be done. To which we were told that this was our problem and whether to give us a person to look under the sofa. That is, apparently, such incidents have already happened and the manager knows where to look. We went to the room and looked under the cushions of the sofa. The handkerchief was neatly folded in the corner under the pillow, and you wouldn't see it right away. There was no way he could get there himself. Apparently, the idea was as follows: if the guest does not find his thing, then after his departure it can be picked up. We were glad that we had found it and calmed down.
And here are my underpants (!!!) They were never found. But they didn't talk about it anymore, remembering their words that "this is your problem, not mine."
I do not recommend the hotel. Or you need to take very careful care of your belongings and not allow cleaning in your absence.
I've traveled to many countries, but this is the first time I've encountered this!
See original · Русский
January 15
Food: buffet. It's delicious, but there's not much hot stuff to choose from. The rooms are comfortable, the bathroom is spacious, but there is a hospital nearby where the hair is dried. It must be borne in mind.
See original · Русский