We stayed with a family of 2 adults and 2 children (9 and 12) in a family room. The room is lovely, a large king size bed and 2 separate beds for children. Everything is brand new and clean. Free drinking water in the room, bottles are updated daily, as well as tea and coffee.
The food is excellent, we took breakfast and dinner without regret, the dinner buffet is themed every evening, everything is delicious. I especially remember one evening the barbecue on the roof near the pool.
The staff is professional and friendly, there are Russian-speaking staff.
The hotel provides a shuttle service to the beaches, we liked the Kite beach, few people and clean.
Nearby is the Emirates Mall with a huge selection of shops for every taste and budget.
The price-quality ratio is 10 out of 10.
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Олег Халмурзаев
Level 9 Local Expert
May 9
The hotel is super! I liked everything! The room is clean and comfortable, cleaning every day with replacement of towels. Separate bathroom and shower. Slippers, bathrobes, soap and soap accessories (except for toothpaste, but as we understood in Dubai, so in all hotels without toothpaste) are available. The room had tea, coffee, sugar for free, updated daily. The breakfast buffet is very varied, the choice is for every taste: from cheeses and sausages, to pastries and fruits. Transfers to two beaches with an escort in the form of an umbrella and towels. There were also transfers to 2 malls, but we did not use them. There are 2 swimming pools on the roof (one for children), a gym, free access everywhere. The staff is as customer-oriented as possible, speaks Russian, among other things.
But. The hotel was chosen next to the metro for fast travel. At the time of arrival, this metro station (Mashrek) it didn't work, and there was no information about it anywhere. We took a taxi, which was not part of our plans. During the stay, the neighboring metro station was used to move, fortunately it was not so far away, although in the heat it may not seem close to someone.
As a result of our stay in Dubai, it was the best hotel of all the hotels we used
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Даниил Калашников
Level 2 Local Expert
May 16
The hotel is very nice, we stayed with a family, took two rooms. Cleanliness, friendly and helpful staff, lots of good delicious food. But there was one caveat. We decided to use the services of the hotel and buy a Safari tour from the Hotel. Without taking into account the price, we were deceived in two things:
1) I asked several times what year we would be provided with a car in the form of a transfer and for driving on the dunes itself. The man replied that there would be a Cruise in 2023. As a result, a 2002 model came to us…
2) We agreed to go to the Caravanserai restaurant after the Safari, it was included in the general fare, as a result we arrived at an unknown place, but in a completely different place. Let our guide assure us that this place is much better, but, firstly, the money was paid for the Caravanserai, and not for another place, accordingly, after reading about our restaurant in advance, we drove with the thought of it, and along the way we change the plan of action, it is unpleasant, and secondly We will no longer be able to check where it is actually better. According to my personal feelings, the place where we were is much worse than the Caravanserai that I was shown in the photos.
Otherwise, the hotel is wonderful, I recommend it