Great hotel. The price corresponds to the quality. The hotel is new, everything is clean, bright and cozy. At the reception, the administrators will always help and tell you. There is a medical professional, which is very pleasing. The hotel has a varied buffet. Everything is delicious. There is also a dining room additionally at 10 a.m. where you can eat tea and a bun, also at 15 you can take wings, French fries there, the bar works where beer, chacha and wine are included from 10 to 22. Juice without restriction. Excellent animators work, there is an entertainment program for children and adults. The heated pool is very comfortable for children. The sea is very close to the hotel, there are sun beds on the beach. A wonderful hotel, we are very glad that we spent our vacation at the Grand Hotel. I wish you prosperity , we will definitely come again 🤗

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Хачапури с сыром

Level 8 Local Expert

The hotel left a lot of pleasant emotions. But of course, as everywhere there are flaws. The food is great. The buffet in the dining room is a little boring, but overall it is very tasty, there is plenty to choose from. People are wild - in the first half hour from the start of the meal, they sort out all the fruits and cakes. If necessary, it is better to come to the very beginning. During breaks, they give coffee, sweets, popcorn, ice cream, fries, chicken wings, lula. You can't bring alcohol into the dining room, these are the rules... The beach is not equipped, this is a minus. We were at the end of May, people were already swimming, not many, but still. It would be worth putting at least sun loungers in advance. I think they will wake up only by July. There are a lot of dogs. The pool is very nice, heated. But there is a huge disadvantage: CHILDREN JUMP OFF THE SIDES, ALTHOUGH THERE IS A SIGN " PROHIBITED ". No one is watching this. The animation is good, the girls are great, but there's nothing to do after 10. Billiards, table tennis are included in the price. All the benefits until 22.00. Lobby too. (10-22) From alcohol, beer, chacha, homemade red wine. Juices. The service is average. I can't write anything good. Room cleaning - garbage was cleaned every day, shampoos/gels were replenished. Towels and linen are changed every 5 days. With regard to elevators, yes, there are only 2 of them and you always have to wait for them. I can't even imagine what will happen at the height of the season. This is very ill-conceived. The hotel is fresh, clean, beautiful nature and greenery. There is a market and shops nearby, but there are not many attractions in Gudauta itself. This is a village - cows and horses walking through the streets are the biggest attraction here Yes, this hotel is definitely suitable for low-cost and unassuming tourists.

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Екатерина А.

Level 4 Local Expert

We are having a family vacation now at the hotel from the advantages: Fresh rooms, a nice very warm pool, walking distance to the sea, a view from the room (we live on the 12th floor), new and very comfortable mattresses. Of the cons, this is of course food, it is very monotonous, often tasteless or tasteless, potatoes are often unfinished al dente)))) one chicken and sometimes fish, pasta, buckwheat, rice, 3 porridges to choose from in the morning, 3 soups for lunch, salads - well, so-so, only apples and oranges from fruits (((( dinner, for example, from 7 to 9 so at 7 there is almost nothing, it used to be carried away a tray with sausages (slightly less than half) and just covered with a lid and did not return. rotovirus, as in all of Abkhazia, is also present here, the daughter fell ill on the 2nd day, the husband a day later, from the conversations of the guests, the same thing went to the hospital, but the rotovirus lasted exactly a day, taking into account the soldering with saline solutions.take the rehydrone and the like with you. From alcohol, beer, wine, chacha, popcorn, ice cream, fruit drinks, sometimes apple juice, pear and grapes. For a snack, wings, such as French fries, sometimes a cradle, mini pizza sandwiches (which were not finished for breakfast). Honestly, there is no animation, in the morning there is charging, aqua aerobics, water polo, in the evening there is a local disco, animators are not charged to work with guests. There are few sun loungers on the beach, but there are even fewer than 6 umbrellas at most. Of course, the sea was beautiful, warm and clean. Wi-Fi is only available in the room and in the lobby. Crowds of dogs, but peaceful, do not touch them, they are you. Elevators are a local highlight))) there are 2 of them, they never broke down with us, there is another one for the staff, he saved more than once. There are only small eateries near the hotel, there is nothing to do after 8. There is a long walking road along the sea, it's a thrill to walk along it, you can walk along it along the park, it's almost the center of the city. The hotel has only a small playground and a swimming pool, that's all. There is no bar on the beach from the hotel, there are private bars. They wouldn't have come back here for the food. And there is some kind of trouble with drinking water in the hotel, there are no bottles when checking in, there is also no boiled water in the dining room, in the morning instant coffee from a common plate, the cheapest tea is black and green, there is no tea at lunch, only fruit drinks, for dinner they are also tea. Water was bought in shops for 100 rubles for 5 liters. In the room we found a closet with only a crossbar and one upper shelf, it is inconvenient to put things for 3 people. The curtains in all rooms are not blackout (I like to sleep in the dark). We haven't eaten in the dining room for the last few days, we just didn't go there, we found a dining room with acceptable prices (to the right of the hotel, past the Chernomorets boarding house, the second turn to the right), the main thing is delicious! Some write about fines for dirty linen and towels, it's true, when the room is checked out, the cleaner looks at the reception and tells if everything is in order if there are stains on towels or bed linen - a fine of 1000 and above (depending on the degree of contamination)) this of course spoils the impression very much. Therefore, it is up to you to decide what is your priority

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