Our family had a double impression. As for the administrators. Everything is fine, friendly, smiling, they will tell you everything. Very good location of the hotel. Everything is nearby, the airport, the streets for walking, the macro store. But the cleaning of the hotel and the quality of the rooms were disappointing. In 5 days, the room has never been cleaned, the trash has never been cleaned, towels have never been changed and soap, gel, shampoo have not been added. We bought everything ourselves in macro. Some of the outlets in the room were not working. I had to pull a wire through the entire room to another outlet in order for the air conditioner to work. Not all rooms have curtains. And if you sleep in the dark, you need to make sure that the room has curtains. I was very upset about the breakfast. On the first day, we arrived around 9- 9.15 and there was nothing hot anymore. There were remnants of some sweets, cabbage and sausage of very poor quality. There is no coffee, tea bags are cheap. We left, of course. There was a coffee shop nearby and we had breakfast there every day.

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индира Керімбай

Level 3 Local Expert

I liked everything, there are air conditioners, the design of the hotel is good, we were lucky that the room had a refrigerator. The breakfasts are delicious. Friendly workers. They will do everything for the convenience of the guests.

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Павел Рычков

Level 9 Local Expert

The convenient location of the hotel is 15 minutes away. from the Airport and 8-10 from the railway station, the attentive staff responds to the request of the guests. The usual breakfasts are not a big choice, in terms of hot food, they offer scrambled eggs or omelette, there is no good coffee for breakfast, tea bags of one-time or clockwork from a kettle. The rooms are not large, everything is there, the bathroom has a shower cabin, this is both a plus and a minus, that there is really nothing that does not work in it, also the window did not close in the room. Definitely a hotel from 3 to 4 stars, I would put 3.5-3.7, everything is very average, if not the first two pluses, then a solid 3 three.

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Grand Ikan

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83 reviews