Have you received a visa,
They advise on the preparation of documents efficiently,
There is an electronic queue everywhere, very convenient,
Despite the large number of people,
Everything is clear, no one is pushing, no one is shouting
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Ирина Кентау
Level 6 Local Expert
February 11
Everything is organized and disciplined at the visa application center. The staff accepting the documents are very friendly and sociable. They are happy to answer our questions.
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Дмитрий Терёхин
Level 7 Local Expert
May 13, 2024
This is a very special place...
we applied at the same time for the whole family.
I received my passport:
a) at the moment when a taxi was already waiting to take me to the airport;
b) in an open form from the courier's hands.
It all started with the fact that careless employees in Astana lost my passport, respectively, without handing it over along with all my family's passports, and when they found it a few days later, they forgot it at work at hour "X" and, as a result, did not send it on a regular night flight to Alma-Ata.
In general, Bingo in my case!
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1
Асима Р
Level 6 Local Expert
June 14, 2024
The guard thinks he's the boss)) very rude. The staff has been serving for a very long time. I went for a consultation, waited in line for half an hour, and when she finally came up, they refused me, saying that the issue was a priority. They were sent to another window, there they barely explained, reluctantly fell off
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1
Гафар Абилов
Level 5 Local Expert
March 15, 2024
I didn't notice any disadvantages. We went in half an hour earlier than the scheduled time, received a number and immediately went to the managers' windows! All the procedures - filing documents, payment, fingerprinting went one after another, they did not wait a minute in line!
All the staff were friendly and patient!
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1
Михаил С.
Level 10 Local Expert
July 10, 2024
The experience is positive. All the documents were handed over and fingerprints were taken together in 55 minutes.
All the approvals on our situation with the embassy were literally completed in 5 minutes.
They banned the use of the phone, but these are the rules🤷🏻♂️
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1
Svetlana Shamonina
Level 13 Local Expert
July 27, 2023
The guys who accept the documents are very attentive and try to help, get involved.