A review in connection with a visit to the hotel at the beginning of the 2024 season.
First of all, about the advantages:
+1. Excellent staff, friendly.
+2. Swimming pools at a height. It is advisable to warm up the children's room!!!
+3. Good cuisine, improve the quality and freshness.
+4. Ayran in individual packaging.
!!! Thanks for the green landscaping of the piece at the entrance to the beach, we saw the irrigation, so there will be beauty.
What needs to be worked on:
-1. CLEANLINESS in the restaurant (sometimes unwashed forks, plates).
-2. The coffee machines are of terrible quality, they often do not work, the drink is made into a mess.
-3. Cocktails are bad, they are not made according to the recipe. Mahito can be red, with apricot jam. It is necessary to develop bar card standards.
-4. For children, add yoghurts in individual jars, milkshakes in individual packages to the menu.
-5. the biggest minus for the BEACH:
The transition to the beach, as the toilet is recorded and dirty, with a bad smell. It needs to be equipped, painted, and beautified.
There are WILD DOGS on the beach, garbage, do not clean the sand.
There is also a problem with cocktails and a bar card at the beach bar.
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2
Катерина Каюк
Level 10 Local Expert
June 14
Great hotel! Room service, meals! Everything is on top! We had a great vacation with the kids! The animation is monotonous for children- but that's the thrill- we didn't get confused and walked around- what kind of dancing there will be!
Adult animation is not vulgar! Artists are invited! Kazakh acrobats and national groups) in general! Everything would be fine if there were no oblique glances at the Russian language from Ukrainians and Poles... it's sad. And the rest was great!
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1
Екатерина Парфенович
Level 6 Local Expert
November 2, 2023
A cozy hotel. Pleasant. Conveniently located. Urban type, but on the seashore, the water park is good. The sea is good. Clean toilets in common areas. A good number of rooms. Clean panoramic elevator😍
What you definitely need to work on:
1. Not delicious coffee (make good machines with high-quality coffee).
2. Cleanliness (especially cutlery, plates, glasses), a lot of cats, it is necessary to control this moment (they pee and mark furniture in common areas)
3. Invest in the improvement of the beach (new umbrellas) shower area (remove the remnants of construction debris, make landscaping, keep clean from bullheads and other debris)