Hercules is a good store, but I think a lot needs to be improved. The product range is quite decent, the room is renovated, clean. And that's it. The rest are disadvantages: it is difficult to buy fresh vegetables (everything is stale somehow), there are a lot of goods, but it all costs somehow awkward, inconvenient, unattractive. Often the boxes with the goods are right under your feet. There is no order on the shelves either. You can say they put it down just like everyone else! Either there are few employees, or the administrator is bad!!! I have never encountered rudeness from the staff. The cashier almost always works alone. Because of this, the queue accumulates, because VERY OFTEN the receipts do not correspond to the order, which is found out only at the checkout!!!!! The only excuse is "we didn't have time to change" Well, how is it?
The administrator needs to be changed, definitely, but, apparently, there is no one.
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2
Андрей Бербец
Level 5 Local Expert
November 15, 2023
Now the Donetsk team "Hercules" has stopped by, there is hope that the quality of service will significantly improve
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Саня
Level 4 Local Expert
October 19, 2021
Продавцы как собаки. Хочу добавить еще.. захожу второй раз в этот так называемый магазин!!! Продавец кудато торопится подошла и сказал давай бымтрее!!! Я не успел даже ознакомится с видом сигарет. Она грубо отвечает...бегом выбирай я не буду тебя ждать. А сама бежала курить с другим продовцом..не советую не каму заходить туда..