We had a rest in August 2024. Everything was fine. The rooms are chic and clean. Beautiful territory. A clean swimming pool. Special thanks to the chefs in the cafe for the delicious food and large portions. The waiter girls Sali, Madina and Dina are kind, smiling and always prompt in choosing, they are very grateful. But... On the last day (the day of departure), due to a misunderstanding, apparently, all the great mood was spoiled. On the eve, when ordering a transfer, I was told that they would allow me to stay until 12 (without specifying in the room or in the courtyard on a bench) The transfer was ordered from Mikhalych. By 11, all the things were packed and stood at the door, and we, in turn, ate at a local cafe before leaving. We returned for our things at 11-05.... For which they received so many complaints and reproaches that they were not released on time. I want to note that upon arrival, and we checked in at 16 o'clock, the room was not fully ready, but we calmly waited without saying a word. In addition, when the car drove up behind us at 11:50 (transfer to 12 is ordered), once again we heard a lot of discontent that we were going for a long time (the children were in the toilet before the road). As a result, all the great mood and the impression of the holiday was spoiled. Therefore, minus 2 points. We were in Abkhazia for the first time. Will we come again? Necessarily. We will come here.... No!!! PS: most likely this is due to the fact that the excursions were taken on the side.
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1
Лена В.
Level 4 Local Expert
September 2
We had a rest in this guest house in August 2024! When we stopped by , we were pleased with the appearance , we thought we would have a great time 🙌
But
of the advantages, this is an improved room, beautiful, spacious and clean
The pool is big and clean too!
That's probably all!
There is no kettle in the rooms or on the floors ! There is one kettle for economy rooms , we wanted to boil water , but the water is also paid , as it turned out , there is also no microwave on the territory !
All the food is only in the on-site cafe, I didn 't like the food! Most of the food has been heated since yesterday , especially the dried boat ! Ask what is fresh from the availability , although they answer everything 😀
If you want to sit in the evening or in the afternoon, then only in the rooms! On the territory of 🚫 by the pool as well
The owner came running and started yelling that go sit in the room on the balcony ! The horror 😩
So keep in mind that there is no recreation area!
It 's 7-10 minutes to the sea , the beach is a little dirty ! Market and dolphinarium 5-10 minutes
Come back here again? No, no, no.
Hosts need to be customer-oriented! And for them, it's just business.
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2
Ольга М.
Level 3 Local Expert
June 30
We rested from June 9 to 24, standard room, very comfortable, 2nd floor. The technique worked perfectly. On the terrace there is a table, 2 chairs, glasses. You can sit in the evening with a glass of wine. The food in the cafe is excellent, we have tried almost everything. The girls immediately take the order, they bring it quickly. We took excursions there, we didn't regret it. 8-10 minutes to the sea (spotted). By the end of the holiday, there were more people on the beach, but there was enough space for everyone. The market and the Pyaterochka store are within walking distance. Thanks to the staff, the rest was wonderful, we parted almost with tears. I want to go back.