Gulyay-Khata
78 reviews
July 15
I want to write a review to the pool. We have been going there for many years, because the child loves the pool, and near the house. There are no questions at all about the cleanliness and quality of the food. But the service is just darkness, I have never seen such rude communication with visitors. There are few waiters, despite the number of visitors. It is simply not possible to wait for the order. We ordered food for the child and waited 1.5 hours for a puree with a cutlet. We had to go to the bar for drinks ourselves. But the bill was brought quickly, and before writing what was not brought.
When it was already boiling, we turned to the administrator, to which we were told that "the complaint book in the executive committee, if you are not satisfied with something, go there and write", "why do you come here at all if you don't like it here". When she took out her phone and started filming, she simply ran away without taking the bill.
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2
July 6
It seems that the place is good, promising, but immediately upon booking, we were met by a very rude receptionist, the phrases "it's up to you.... ", I do not know what you need ... ", "What can I tell you.... ", "Decide for yourself ... " and "have in view of the fact that we have few dishes, we will preserve the table, what you order, and for other food, take your dishes, knives and dostochki... " If we had a choice of establishments of this type in our city, I would never have gone there after the first meeting with the administrator. I didn't get a single smile when communicating ... alas... It's a shame that our service industry is in such a state.... The order was made on July 03, 2024. And keep in mind that the firewood they give for the barbecue is not even enough to give mushrooms, let alone meat.
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1
July 28
We were in the first house, great pool, cool kitchen, helpful staff, we liked everything, at the highest level!!! I advise you, you will not regret it!!!
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August 8
A great place for a family vacation. Delicious food, live music, a large dance floor. There is a large play area for younger children.
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July 18
The interior and exterior are on top! The kitchen is delicious! The pool is nice! The price of the menu is slightly above the average in the city! The cost of the pool is the lowest!
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August 26
A cozy restaurant on the riverbank. Lots of space, polite staff. A good menu. The prices are adequate, there are discounts for the birthday
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1
November 11, 2023
And everything seems to be good enough, but still some bullshit... The staff is polite, not intrusive, the inside is nice and clean, but the food... I ordered borscht - as if from an army jar, cutlets - semi-finished, coffee - American -, there are no words, some Jacobs is tastier from a package.The restaurant is at the level of a good student canteen) I haven't been to the cabins, I can't say anything...
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2
July 15
We have been visiting the pool at Gulyai Khat for 3 years. We liked everything except the SERVICE, but we turned a blind eye to it, ignoring the fact that there were a lot of people and a shortage of staff. BUT our last visit on 07.07.2024 was an extreme point. We rented a gazebo for my husband's house, we were one of the first to open by 11:00, we immediately made an order, but everything was as usual, we waited a very long time for orders, there were no dishes, napkins and cutlery on the table, we went for everything ourselves, the waiters when you approach them and ask where the order is for you they are insolent and evade the answer. And so our day went on that we just went to the counter and reminded ourselves. We waited an hour for French fries, and we waited 1.5 hours for the usual broth with chicken and egg for the child. Regular mojito 40 min.There was no limit to patience. And for dessert, by the end of the evening, their manager, a red-haired unpleasant woman with bulging eyes, ran out to us, we began to figure out whether this was the norm, that we were waiting for our order for so long, to which we were answered by a shortage of personnel and no one forces you to ride to us, choose another place to relax! Why are there no napkins on the table or why dirty dishes are not taken away from us, dirty dishes were on the table all evening, there is one answer to everything, a lot of people, a banquet, we do not have time. When I asked for a book of complaints, the book abruptly turned out to be checked by the tax office or somewhere else.Rude is rare, I think an adequate manager who values the reputation of the institution would not behave like that, but when we turned on the camera and began to shoot, it was gone!
The place is nice, but the staff is just disgusting and spoils the whole experience. We will not visit it anymore!
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2
October 16
I booked a table for 12/24/2024.changed my mind, wanted to cancel the reservation and refund the money, promised to call back within 10 days, did not call back, canceled the reservation,the check burned out, the money was not returned....draw conclusions.
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September 10
Beautiful territory, delicious, there are separate enclosed houses that are well suited for banquets
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July 29
The service is at the highest level. Just a cannon bomb firecracker. I recommend it. The prices are reasonable.
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June 27
A wonderful place where you want to spend time and a holiday)
Responsive administrators and good service.
The presence of separate cabins and saunas))
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August 2
A good three, comrades! The food is decent, clumsy. I really liked morse, drank a few glasses in the fierce heat. Food.. yeah...normal.
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September 5
The kitchen is delicious, the service is good, the waiters are attentive. We can dance.
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March 27, 2023
Excellent sauna complex! It is located on the shore of the lake, log houses, each one is different from the other. Inside there is everything you need for a wonderful holiday: a steam room, a swimming pool, a spacious recreation room, appliances are set on the table. You can order food, or you can bring it with you, there is even a microwave, and there is a barbecue in the yard. There are also playgrounds. We had a great rest! I recommend it to everyone
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1
September 30, 2023
The cleanliness is in order, the service is good, the staff is excellent, the sauna has never been there, the atmosphere is cozy, there are playgrounds where children can have a good rest
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3
February 5
I want to leave a review about the bathhouse. We rented a sauna with a swimming pool inside. We arrived at 12 o'clock in the afternoon, the cleaning was finished right in front of us, because of this, the floors were wet everywhere. With such a not "modest" price of the bath, it turned out that the sheets should be taken for money, although they read in the reviews that towels and sheets are all included in the price. The steam room is great, but it would not hurt to repair the shower. In general, we had a great time, but the sediment remained. It's a pity that the hosts don't care about their guests.
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2
May 25
A very beautiful place to relax with the whole family or company! Polite staff, I liked everything in general!
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November 15
A wonderful atmospheric restaurant. Good menu and service
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March 19, 2023
In general, it's not bad, considering that the war has been going on for 9 years. Yes, the furniture is worn, but good-quality, in places something was broken by previous customers (our fireplace did not work because of this). Heating by cannons, water was always running. The staff is polite, comes quickly when you need something. There are 2 saunas with a swimming pool on site (sorry, the pool is not heated). On the ground floor there is a dining area (there is a TV and a bookcase), a steam room, a shower with toilet, a locker room and a swimming pool. On the second floor there is a seating area with sofas and a TV.
The houses on the ground floor have an entrance hall, kitchen, bathroom. a node, a dining room with a TV, on the second floor a room with billiards, sofas and a bedroom with a double bed. The cabins offer a wonderful view of the lake.
They also have just a restaurant, they cook delicious, the portions are large and hearty (I ate one salad)
I really liked it, I took off the star only because of the unrepaired furniture.
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September 17, 2023
A great place for a family vacation! But I rent a star for the cleanliness of the houses and for the furniture, it would not hurt to replace the furniture of the bed, and put the houses in order is a little dirty! And so, in general, not a bad place, there is a children's play area, a swimming pool!
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August 5
Service 5, kitchen 4+, baths 5, cleanliness 4, the director is generally a beauty
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May 23, 2023
The room stock is small.The idea was not bad at first.But the smell of burning from a bad draft in the fireplace and the smell of smoke absorbed into everything -not everyone will like it.They take a deposit for more than a night's stay.The lights don't work everywhere.The switches are broken.The furniture is old and broken.there is a good guarded parking lot.The biggest plus is the presence of a well and hot and cold water.For Donetsk, it is a luxury
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June 3, 2023
It's a great place, the service deserves praise. The food is delicious, the barbecue was fried awesome. I recommend everyone to visit this institution.
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August 19, 2023
If you do not look into the details, everything is normal, however, dirt and unwashed everywhere (even the appliances were not clean) despite the fact that 4 tables were sitting, that's all, the kitchen gave away food for a very long time.
Thanks to the admin, I solved the issues.
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September 2
A pleasant place to spend a holiday
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July 9
It's time to get better. There is something to strive for.
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July 24, 2023
Everything looks decent. But the houses are dirty, there are cobwebs everywhere. There is no refrigerator or kettle in the house. An identity document is required as a deposit, to pay for accommodation and on top of that the same amount that accommodation costs is allegedly a deposit.
The restaurant is expensive.
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October 1
The kitchen has deteriorated very much. And the sky-high price tag on the menu.
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June 18, 2023
The worst place I've been!
1. The dishes were ordered in advance. The barbecue started cooking only after we arrived. (It's been over an hour) Although, of course, everything was agreed in advance. So far, everyone has already eaten salads.
2. Beer in PLASTIC cups.
3. Missing, torn tablecloths from three hundred years ago.
4. The waiter did not come for an hour (disappeared for the whole time while the barbecue was being cooked). It helped when we already contacted the administration.
5. The pond is dirty, not cleaned.
6. With all this, the prices are not cheap.
7. There was a torn chair in the gazebo, which no one had removed at the request.
8. Napkins and salt were brought only when they were already asked. (We were already at the table for an hour and a half).
9. There is no waiter call button.
I do not recommend visiting this institution.
P.S. There was a dish in the receipt that no one had ordered and it was not on the table. They didn't even talk anymore. We will try to tell as many people about this as possible.
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November 23
The sauna is super simple, especially 1
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March 30
Not expensive, but Sooo dirty. There was no time to look for an alternative, I had to stop here.
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October 23
I would like to update the repair...
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July 25, 2023
The staff is excellent, the food is very tasty. Not a very expensive and beautiful place)
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June 9, 2023
The prices are overpriced, the quality of cooking is excellent, the interior is decent. I recommend
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June 11, 2023
It's cool here! Thanks to the staff, especially Elizabeth. A sensitive kind person.
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October 10, 2023
The institution has been ruined, dirty houses, and I am generally silent for the baths.Well, relatively not tasty food
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January 13
There is a swimming pool, a sauna and a restaurant. Great!
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August 25
Nothing good.
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July 17, 2020
An excellent institution that is developing dynamically. There are banquet halls, lots of gazebos and summer playgrounds. The kitchen is ordinary, but of high quality. An outdoor swimming pool is available in summer. Also, attention should be paid not to small wooden log cabins, in which you can organize a banquet and just relax. There are baths.
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May 6
A great place to relax
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May 17, 2021
The rest is wonderful, the staff is responsive, responds to all wishes and requests. The atmosphere is homely. There are summer playgrounds, wood-burning baths. I recommend everyone to see for themselves.
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3
December 7
A good place
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January 22, 2022
We visited this institution on 21.01.22, approximately at 20:00, booked a table in advance. What I didn't like: A company of 5 people came in, the administrator (as I thought, 3 "administrators" appeared at the reception during the entire visit, I couldn't determine the badges), or the person who was sitting at the reception in red clothes simply didn't notice us, apparently there was something more important in her phone. We went into the hall, looked around the hall, returned and called the administrator, after which they showed us the table.
- no guests are welcome. We chose a table, sat down, the waiter came up, began to make an order, there was no okroshka (usually we always ate it, it was very tasty). I was sitting across from the waiter and couldn't hear what was being talked about on the other side of the table (the music was so loud that you could only hear each other if you stretched your heads towards each other in the middle of the table and shouted in your ear) We were sitting on the second floor. When the waiter left, I thought that he gave us time to study the menu and choose something, I did not know that someone from our company had ordered something, it was loud, we could not coordinate our actions. after the waiter left, we started shouting at each other and came to the conclusion that we wanted to leave, after which it turned out that one person from our company ordered coffee and cheesecake. We started looking for employees in the hall - our waiter and the administrator were interested, we did not find him in the hall. I stood for 5 minutes downstairs, going to the reception, there was no one in the administrator's place. (We wanted to cancel our order in advance, which we could not do), the employees I saw were the cloakroom attendant and those who played music very loudly on stage. We tried to find someone who would accept the cancellation of the order - we did not find it. We got dressed in the wardrobe and went out. 10 meters away, I turned around and saw that a girl with black hair in black clothes came up to the reception, I returned to tell her that we were leaving and cancel our order. After that, conversations began in raised tones... Full review on Google, it didn't fit here.
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August 31, 2023
The service is 4 ku and the bathhouse N3 is the coolest
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October 21, 2021
The building is not bad. The content is so-so
The tablecloths are dirty and stained everywhere. The salad arrived on a cracked plate. The menu is dirty and torn. You can do it better. The waitress served nothing. I didn't duplicate the order. I wrote it down and went. I didn't ask anything, neither hello nor goodbye.
To put it mildly, the sediment is unpleasant. It doesn't pull up to the restaurant level at all. The food is average.
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3
May 28, 2021
A great place to relax with a large company, even with small children (there is a Playground).
The administration is loyal to requests, the service is good, the food is edible)
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July 29
Normally
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2
December 25, 2021
A good institution, a wide range of services , there is a playground , a swimming pool , baths , good staff
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July 12, 2022
I liked it very much the service is good and the food is very tasty
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