I visited the H&M store in Antalya (in MarkAntalya / Erasta AVM) and was satisfied! Service – 9/10 The staff is friendly and responds quickly to questions. There are always staff in the fitting rooms who are ready to help with the dimensions. Queues at the checkout move quickly, although there may be a lot of people on weekends. Assortment – 10/10 A great choice of clothes for men, women and children. I especially liked the Divided section, as well as stylish basic items. Lots of denim, comfortable clothes, accessories and shoes. Discounts and promotions are common, especially during the off-season. Cleanliness and organization – 9/10 The store is modern, spacious, and well-organized. Things are laid out neatly, but there can be a bit of a mess during rush hours. The changing rooms are clean, the lighting is good. Prices – 8/10 Prices are about the same as in other countries, but during the sales season you can find very good deals. Location – 10/10 H&M is conveniently located in Antalya's popular shopping malls. It is easy to get there, there is parking and public transport. Conclusion: H&M in Antalya is a great choice for shopping! Large assortment, convenient location, affordable prices. I recommend taking a look, especially during the discount season. Rating: 9/10

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Залия Шагимуратова

Level 3 Local Expert

The choice of children's clothes is not big. The attitude of consultants is really, as many write, so-so. The most confusing thing was how at the checkout, when they punched clothes, they threw clothes into a bag. There are no queues, which is a plus. You can pay with a bank card.

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Дмитрий Легочкин

Level 30 Local Expert

The store has a fairly good assortment. At the same time, it is not possible to pay using a QR code at the store's cash desks, which creates a certain difficulty. There's a queue at the checkout. After standing in line for 10 minutes and learning that there was no possibility of paying by QR code, the Antalya Mall accepted the payment, asked to postpone the purchase and went to withdraw cash. Upon returning, the cashier's employee forced his wife to stand in line again to pay for the goods. It was very strange to encounter something like this in a store where customer interaction began as early as 1947, and the quality of customer service is one of the first in the company's culture.

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36 reviews