Their girls always work correctly, they always help when you need to ask, they help all their lives, they are very good and friendly, they communicate with you in Russian and Kazakh, and the girls keep it that way.
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Владимир
Level 12 Local Expert
July 9, 2024
A good bank, with its own characteristics, like any other, but with interesting products. It is spacious, reliable, with a large number of compartments.
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Марина Ш.
Level 2 Local Expert
August 18, 2022
I am outraged. On July 26, I wrote a statement, they promised to respond in 14 days.
It's been 23 days now. No one calls and reports the result.
I can't get through to the phone, it's always busy.
There is no point in calling the call center: an answering machine, it is impossible to choose a connection with the operator.
Where should I complain?
I wrote a statement to the office at 64 Kazakhstan Street
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1
лариса бесембекова
Level 14 Local Expert
October 29, 2023
The service is fast, polite staff!
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ГАЙНИ Токтарова
Level 6 Local Expert
April 19, 2023
I've been working at the bank for about 30 years, mostly from work, a wonderful bank,
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304867 Асанова
Level 6 Local Expert
December 6, 2023
Competent and polite managers
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ольга т.
Level 2 Local Expert
September 24, 2021
Thank you very much. Polite and attentive staff, competent managers, kind,warm atmosphere.
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2
Вадим М.
Level 7 Local Expert
April 23, 2022
There is a large department, a lot of managers, but on weekends you have to wait longer than usual, there are only 3 managers
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2
Ирина Макар
Level 11 Local Expert
June 28, 2022
Wonderful staff in the department of legal entities, thank you!!!
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Елена Егорова
Level 10 Local Expert
November 24, 2019
Everything is fine, but it takes more than 2 hours to wait for the ticket. Closing the cards, you get a strange question, I quote -"do you want to take all the money?" If I close the card, then I close the current account, which was notified to the bank operator in advance, so that the bill for the bank's services would not come later, and then such a camphor. It's not clear how it is.
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4
Olga Soldatova
Level 9 Local Expert
April 19, 2022
Very long service
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1
Анна Андриянова
Level 15 Local Expert
August 10, 2020
Comfort and coziness, professionals work, but the queue is long.
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1
Александр Герт
Level 5 Local Expert
December 25, 2019
I like the service of competent managers and consultants.
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2
Василий
Level 13 Local Expert
January 5, 2020
Huge queues, moving slowly, although more than half of the reception windows are empty. Managers on the scoreboard call customers, but ask them to wait
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1
Татьяна Ш.
Level 5 Local Expert
April 30, 2020
Accruals to the population have been going on for a very long time