Either this branch of Halyk Bank isn't lucky enough to get smart bank officers or just the whole bank has gone down in the level of service but I was continuously disappointed by my last three or four visits here. And still struggling to resolve a situation caused by bad advice of the bank's HelpLine. But the good thing is that they are open until very late, unlike most other branches.
SacRa Terra
Level 11 Local Expert
May 3, 2023
Very nice consultants. They speak Russian and Kazakh perfectly, help to understand the application and accounts.
It is a pity that there are very few of them. One consultant per department sometimes.
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Tori Feb
Level 9 Local Expert
May 26, 2023
Very slow cashiers.
1-2 of all cash registers are usually open.
We had to wait 45 minutes before the service, although there were only 8 people in the queue.
If you have extra time and strong nerves, then Welcome.
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Алексей Палкин
Level 5 Local Expert
April 14, 2023
The staff is very polite and professional. Well done,we promptly helped to resolve the issues of translations.
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Шухрат
Level 6 Local Expert
November 26, 2023
A good bank, the service is also good.
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Анастасия
Level 3 Local Expert
September 12, 2021
The service is very slow. We spent a lot of time just to open the card! And then they waited for 20 minutes for the printout of the account opening, they waited, since they started serving another client! No respect for the client's time, is that the case?
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Анастасия Богер
Level 11 Local Expert
May 22, 2023
Good department, excellent consultants.
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Екатерина Лебедева
Level 12 Local Expert
April 23, 2023
Very convenient
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Anonymous review
December 18, 2022
Service at the checkout with a dissatisfied face (Akbota Bokanova)
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николай семенов
Level 8 Local Expert
June 6, 2020
I was there before and during quarantine. The picture is the same: the queue, the frowning faces of the managers, the unfriendly service.
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Dikotik kotik
Level 8 Local Expert
June 4, 2020
Competent consultants can solve problems. Simply put, it's cool.