Finally, they put one ATM to accept money. Before that, either through a cash register or a payment terminal for one bill. The competence of the employees is very low. Digital documents are requested to be brought in printed form.... They work slowly, especially if the question goes beyond the standard.
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Игорь W.
Level 17 Local Expert
October 12, 2023
An ordinary bank branch . It's a little cramped and there are a lot of people in the morning especially. The staff is always polite and professional , no questions asked .
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Саша Корн
Level 8 Local Expert
December 28, 2021
Well, I don't know... Personally, I really liked this branch. I have recently been there twice for important and difficult issues and twice I was served quickly and wonderfully. The room is medium, not small, there are quite a lot of people. But everything is arranged so that the queue moved quickly enough, so I solved my questions in 20-40 minutes. And the young specialists are very nimble, experienced and intelligent, and they did not detain me, and they did not stop the queue. And I also really liked the assistant girls next to the entrance. They are neat, positive, quick in action and calm at heart, experienced, smart and competent. At one glance, they immediately jump up, help, advise, show, tell ..., which made my presence in this branch even more reduced. In general, I am personally delighted, I liked everything very much, I am satisfied and grateful for the fast and high-quality work!
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Ан Пак
Level 8 Local Expert
December 24, 2023
There are always a lot of problems in Halyk, unlike at least Kaspi. Long queues.
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Галина Ашихман
Level 9 Local Expert
April 1
A normal department, all appeals are resolved promptly, culturally!!!
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владимир т
Level 5 Local Expert
September 7, 2022
The air conditioners don't work, the stuffiness is terrible. There is no ventilation at all. Two out of five ticket offices are working, TWO! And they work like the sloths from Zveropolis, for 20 minutes per person. Sometimes longer. Because of this, there is always a queue. The system freezes. The organization of work is at zero, the one who is in charge here is absolutely incompetent, just a relative who probably needs to be. While I was writing this review, another cash register was closed. Now people are served by ONE ticket OFFICE. What is it called? It's called obscene.
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Ташполат Итахунов
Level 5 Local Expert
August 24, 2023
The time is 15:30, only two windows are working, what kind of mockery of people is this
People come in, they can't figure out how to get a receipt, there's no one to tell
It's just a horror, not a bank
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Дмитрий Владимирович
Level 13 Local Expert
November 9, 2021
An absolutely terrible bank! If possible, use another one! Firstly, their ATMs, as they call them cash in, do not work at all, they do not accept a contribution to the card of more than 500,000 tenge, well, let it be so with a contribution of 50 bills, since their ATMs no longer accept, only 6 SIX bills were accepted!!! the ATM does not accept the rest and it was written take the bills that were not accepted!!! And literally, I dug them out of the ATM because they were stupidly stuck there. Going further, we offered a solution to the problem of how to deposit money to the card (since this is a real problem for them!). Through the cash register, although there are twenty people in the queue at the cash desk, or through some kind of terminal of release 15 years ago, full of junk, which accepts one bill at a time (So I steamed with this). It's just tin!!! Next, I needed to pay for a loan in the Home Bank application, I make up a payment, send it and voila, the money is debited from the card, but there is no receipt in the payment history! After forty minutes of proceedings with the bank by phone, the following turns out... They have a technical problem, actually as usual, and they have applied for a refund and they will return to my account within 3 days!!!! How many times I tried to work with this bank, it was not so that everything worked for them. It's better to use another bank!!! This assessment is not specific to a particular branch, but to the Halyk Bank system as a whole!!!
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5
Татьяна Катеничева
Level 5 Local Expert
September 22, 2023
The staff is very polite and attentive.
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Надежда Кобзева
Level 12 Local Expert
March 29
In different ways
It depends on which specialist.
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Roman Golovkin
Level 10 Local Expert
August 25, 2023
Even through the electronic queue, they managed to create an ordinary crowd!
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Динара Жумабаева
Level 7 Local Expert
January 13, 2023
Everything is close in this orbit. And everything is easy to find including this bank😊
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Urozali Turaxonov
Level 4 Local Expert
February 21, 2023
Many thanks for the Halyk bank transfer of foreign money without commission
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1
Ахмаджон Дустов
Level 7 Local Expert
March 7
A good bank
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marat imbergenov
Level 13 Local Expert
September 11, 2021
I receive Western Union money transfers here. The only bank that issues a transfer in tenge, without unnecessary conversions.
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kaz_uz_almaty
Level 30 Local Expert
December 2, 2021
Of the 5 cash registers that exist, two are working and then so slowly that we left without waiting!
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5
Мариям Нурматова
Level 16 Local Expert
February 11, 2022
The service is lame, the application does not work, so we had to go to the department
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Николай Харлов
Level 9 Local Expert
July 10, 2022
Such a branch could not even close the deposit
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Актолкын Аскарова
Level 18 Local Expert
May 2, 2022
Competent specialists , or consultation
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шухрат жанбакиев
Level 12 Local Expert
February 23, 2023
There is always a queue
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Алексей В.
Level 9 Local Expert
June 21, 2021
It is dark here at night, there is not enough light. It is dangerous to withdraw money, drunks and drug addicts walk around
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Nazik Sadvakassova
Level 5 Local Expert
May 13, 2020
The staff is very polite!they will always help, tell you, Well done!
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Светлана С.
Level 10 Local Expert
January 16, 2020
Fast service, consultants will always help / advise.
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эрик адылов
Level 7 Local Expert
December 12, 2021
Sometimes it takes a very long time to wait in line
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3
Александр Иванов
Level 11 Local Expert
July 24, 2020
Constant queues. The hall is always packed. Is it really impossible to hire another person?
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3
Андрей Ковров
Level 7 Local Expert
April 7, 2021
Permanent queues
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эрик рамазанов
Level 5 Local Expert
January 4, 2020
everything in this tank is fine.
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Arlen
Level 6 Local Expert
January 29, 2020
Well, is it okay to withdraw money? May.
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Евгений Чудаков
Level 22 Local Expert
May 18, 2021
Normally
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Олег Б.
Level 10 Local Expert
October 18, 2019
Cards from another bank are not accepted for payment