As an employee of the company, I ordered a pos terminal. A package of documents is like flying to the moon, and we didn't even bring the terminal in a package, I'm not talking about the box. They just left it at the reception - no transfer certificate, no technical checks, no installation/connection specialist As a result, the terminal does not work, an unbalanced call center specialist yells that they do not owe us anything, they called the engineers on the 5th attempt, but they will come in a week, because the terminal dared to break down before the weekend The most disgusting bank in Kazakhstan. They exist only because the state

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Любовь Р.

Level 2 Local Expert

The most terrible bank of all existing in Kazakhstan!!! The managers are unqualified, they cannot give a clear answer, they constantly ask the same questions without solving the problem! This is about the service business. The phone number of the personal manager is not given, answering: "they will contact you." I've been waiting a week for my question to be resolved. Managers ask each other for information. They are forced to fill out an application that does not relate to the company in any way! In general, chaos, unprofessionalism. We close the account in this bank and do not recommend it to anyone! There are more adequate banks offering their services at a higher level!

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Alexandr Sleptsov

Level 4 Local Expert

The service is very fast, but the bank's policy is at zero. I am making a transfer to America, the bank allegedly blocks it for internal policy, and in order to withdraw money, then 1% must be given to the bank for withdrawal. The bank canceled the transfer with a 0.3% commission, so that I would take the money back with a 1% commission. Good business!

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Halyk Bank

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45 reviews